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Samsung D6000 Disconnects Randomly

PostPosted: Sat Oct 01, 2011 6:15 pm
by jaseydee
BACKGROUND:
I have a Samsung UN46D6000, hard-wired into my D-Link router (10/100 Auto), Mac on Snow Leopard running Serviio 0.6, also hard-wired into my router. Serviio kept disconnecting from my TV (random intervals, 10 mins, 20 mins, whatever), so I exchanged the TV after spending 8+ hours with Samsung engineers - they said my motherboard was fried (I had the same issues with their AllShare software for PC). Exchanged for the same TV model - and although disconnects aren't as frequent - they still seem to occur from time to time.

ISSUE:
TV will stream/display all content perfectly - however, connection will drop at random intervals. Was able to watch 3+ hours of video before experiencing a drop. Then it dropped twice in 5 minutes after that. Been watching over Serviio for over 1.5hrs right now, multiple files, no issues.

HELP?

Re: Samsung D6000 Disconnects Randomly

PostPosted: Tue Nov 15, 2011 11:38 am
by Mikem
Exactly the same problem i have. Samsung say its the codecs Bull$hit

Re: Samsung D6000 Disconnects Randomly

PostPosted: Tue Nov 15, 2011 12:42 pm
by moltra
try enabling detailed logging (see signature) and post serviio.log here next time it disconnects.

Re: Samsung D6000 Disconnects Randomly

PostPosted: Tue Nov 15, 2011 12:57 pm
by zip
it's most likely a network issue, there are a lot of posts here. In some cases a different router helped.