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[SOLVED] MKV files get error fileformat not supported
Posted:
Wed Oct 05, 2011 12:06 pmby kephry
Hi Guys.
When trying to play MKV files i get the error "fileformat not supported". I have searched around the FAQ, but havent found the answer yet and hope someone can help me. I have downloaded a new profile.xml which should support mkv files and tried a stunt with the mkvmerge. Still no luck.
Suggestions anyone?
Re: MKV files get error fileformat not supported
Posted:
Wed Oct 05, 2011 12:41 pmby moltra
can you enable
detailed logging (see signature) and post your serviio.log file.
See signature on how to provide information on file that will not play.
Re: MKV files get error fileformat not supported
Posted:
Wed Oct 05, 2011 12:43 pmby Illico
Could you post "ffmpeg -i" result of your mkv file, and also MediaInfo result?
Re: MKV files get error fileformat not supported
Posted:
Wed Oct 05, 2011 1:32 pmby kephry
ffmpeg result:
- Code:
C:\Program Files (x86)\Serviio\lib>ffmpeg.exe -i f:\mkv\the.fighter\the.fighter.
mkv
ffmpeg version N-31480-g8bc3a48, Copyright (c) 2000-2011 the FFmpeg developers
built on Jul 14 2011 23:37:53 with gcc 4.4.2
configuration: --enable-static --disable-shared --disable-ffplay --disable-ffs
erver --enable-memalign-hack --enable-libmp3lame --enable-librtmp --extra-libs='
-lrtmp -lpolarssl -lws2_32 -lwinmm' --arch=x86 --enable-runtime-cpudetect --enab
le-pthreads --target-os=mingw32 --cross-prefix=i686-mingw32- --pkg-config=pkg-co
nfig
libavutil 51. 11. 0 / 51. 11. 0
libavcodec 53. 8. 0 / 53. 8. 0
libavformat 53. 6. 0 / 53. 6. 0
libavdevice 53. 2. 0 / 53. 2. 0
libavfilter 2. 25. 0 / 2. 25. 0
libswscale 2. 0. 0 / 2. 0. 0
[matroska,webm @ 016389c0] max_analyze_duration 5000000 reached at 5024000
[matroska,webm @ 016389c0] Estimating duration from bitrate, this may be inaccur
ate
Seems stream 0 codec frame rate differs from container frame rate: 47.95 (200000
00/417083) -> 23.98 (24000/1001)
Input #0, matroska,webm, from 'f:\mkv\the.fighter\the.fighter.mkv':
Duration: 01:55:38.52, start: 0.000000, bitrate: 640 kb/s
Stream #0.0(eng): Video: h264 (High), yuv420p, 1280x536 [PAR 1:1 DAR 160:67]
, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default)
Stream #0.1: Audio: ac3, 48000 Hz, 5.1, s16, 640 kb/s (default)
Stream #0.2(eng): Subtitle: [0][0][0][0] / 0x0000 (default)
Stream #0.3(ara): Subtitle: [0][0][0][0] / 0x0000
Stream #0.4(por): Subtitle: [0][0][0][0] / 0x0000
Stream #0.5(dut): Subtitle: [0][0][0][0] / 0x0000
Stream #0.6(fre): Subtitle: [0][0][0][0] / 0x0000
Stream #0.7(ita): Subtitle: [0][0][0][0] / 0x0000
Stream #0.8(spa): Subtitle: [0][0][0][0] / 0x0000
At least one output file must be specified
Re: MKV files get error fileformat not supported
Posted:
Wed Oct 05, 2011 1:38 pmby kephry
Media info:
- Code:
General
Unique ID : 174407838681062944751518078417087069211 (0x8335BA57FE4B47ECAE64C265F2A17C1B)
Complete name : Z:\MKV\The.Fighter\The.Fighter.mkv
Format : Matroska
Format version : Version 2
File size : 2.18 GiB
Duration : 1h 55mn
Overall bit rate : 2 702 Kbps
Encoded date : UTC 2011-03-07 21:49:16
Writing application : mkvmerge v4.5.0 ('Speed of Light') gemaakt op Feb 1 2011 02:10:32
Writing library : libebml v1.2.0 + libmatroska v1.1.0
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L5.1
Format settings, CABAC : Yes
Format settings, ReFrames : 5 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 1h 55mn
Bit rate : 2 060 Kbps
Width : 1 280 pixels
Height : 536 pixels
Display aspect ratio : 2.40:1
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.125
Stream size : 1.62 GiB (74%)
Writing library : x264 core 80 r1376M 3feaec2
Encoding settings : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x113 / me=umh / subme=8 / psy=1 / psy_rd=1.0:0.0 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=0 / threads=12 / sliced_threads=0 / nr=0 / decimate=1 / mbaff=0 / constrained_intra=0 / bframes=3 / b_pyramid=0 / b_adapt=2 / b_bias=0 / direct=3 / wpredb=1 / wpredp=2 / keyint=250 / keyint_min=25 / scenecut=40 / rc_lookahead=50 / rc=2pass / mbtree=1 / bitrate=2060 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00
Language : English
Audio
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Muxing mode : Header stripping
Codec ID : A_AC3
Duration : 1h 55mn
Bit rate mode : Constant
Bit rate : 640 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 529 MiB (24%)
Text #1
ID : 3
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Language : English
Text #2
ID : 4
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Language : Arabic
Text #3
ID : 5
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Language : Portuguese
Text #4
ID : 6
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Language : Dutch
Text #5
ID : 7
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Language : French
Text #6
ID : 8
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Language : Italian
Text #7
ID : 9
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Language : Spanish
Re: MKV files get error fileformat not supported
Posted:
Wed Oct 05, 2011 1:43 pmby Illico
Format profile : High@L5.1
The h264 profile level is too high, not supported by Samsung TV (max H@L4.1), must be transcoded to mpeg2video.
Re: MKV files get error fileformat not supported
Posted:
Wed Oct 05, 2011 1:56 pmby kephry
Thanks for reply.
Another movie have High@L3.1, but i cant play that one either.
I have a toshiba tv, but a Samsung BD-D5800 blue-ray player .Its the samsung i use as dnla client. I dont know if that is relevant?
Re: MKV files get error fileformat not supported
Posted:
Wed Oct 05, 2011 3:00 pmby Illico
kephry wrote:...Another movie have High@L3.1, but i cant play that one either.
Same, please provide "ffmpeg -i" and MediaInfo informations...
Re: MKV files get error fileformat not supported
Posted:
Wed Oct 05, 2011 4:35 pmby kephry
- Code:
F:\MKV\Knight.And.Day.DVDRip.x264.dxva-TiMPE>"C:\Program Files (x86)\Serviio\lib
\ffmpeg.exe" -i timpe-knightandday.mkv
ffmpeg version N-31480-g8bc3a48, Copyright (c) 2000-2011 the FFmpeg developers
built on Jul 14 2011 23:37:53 with gcc 4.4.2
configuration: --enable-static --disable-shared --disable-ffplay --disable-ffs
erver --enable-memalign-hack --enable-libmp3lame --enable-librtmp --extra-libs='
-lrtmp -lpolarssl -lws2_32 -lwinmm' --arch=x86 --enable-runtime-cpudetect --enab
le-pthreads --target-os=mingw32 --cross-prefix=i686-mingw32- --pkg-config=pkg-co
nfig
libavutil 51. 11. 0 / 51. 11. 0
libavcodec 53. 8. 0 / 53. 8. 0
libavformat 53. 6. 0 / 53. 6. 0
libavdevice 53. 2. 0 / 53. 2. 0
libavfilter 2. 25. 0 / 2. 25. 0
libswscale 2. 0. 0 / 2. 0. 0
[matroska,webm @ 013f8a40] Estimating duration from bitrate, this may be inaccur
ate
Input #0, matroska,webm, from 'timpe-knightandday.mkv':
Duration: 01:49:31.12, start: 0.000000, bitrate: N/A
Chapter #0.0: start 0.097000, end 6571.125000
Metadata:
title : 00:00:00.097
Stream #0.0(eng): Video: h264 (High), yuv420p, 720x304 [PAR 1:1 DAR 45:19],
23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default)
Metadata:
title : Video encoded by Quiker @ TiMPE
Stream #0.1(eng): Audio: aac, 48000 Hz, 5.1, s16 (default)
Metadata:
title : Audio encoded by Quiker @ TiMPE
At least one output file must be specified
Re: MKV files get error fileformat not supported
Posted:
Wed Oct 05, 2011 5:14 pmby Illico
Muxing mode : Header stripping
This one use header compression, not supported by Samsung TV, so must be transcode into MPEG2TS for example, try with TsMuxer...
Re: MKV files get error fileformat not supported
Posted:
Wed Oct 05, 2011 5:46 pmby kephry
Thanks for quick and good answers
Re: MKV files get error fileformat not supported
Posted:
Thu Oct 06, 2011 9:55 amby Illico
So topic could be set to [SOLVED] ?
Re: MKV files get error fileformat not supported
Posted:
Thu Oct 06, 2011 8:12 pmby jhb50
Illico, I believe your previous post and solution for this problem
http://forum.serviio.org/viewtopic.php?f=6&t=1132#p5402 should be posted as a sticky.