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Samsung c6400 and Samsung d7000 problem

PostPosted: Sat Nov 12, 2011 4:00 am
by jpowell8672
Ubuntu server 11.10 64 bit with 32 bit libraries installed.
I installed serviio with no problems and everything worked great on both tv's until I had to restart the server.
2 samsung tv's get unsupported file format from serviio after restart but same files work with other dlna servers just fine.
Also i am using the console on a remote machine. How do I add media that is on the server instead of media on the remote machine using the console?
The metadata worked before restart so that should not be the problem. Any suggestions?

Re: Samsung c6400 and Samsung d7000 problem

PostPosted: Sat Nov 12, 2011 4:45 am
by moltra
  Code:
My files (on remote drive) are not scanned

Make sure the user that runs Serviio server/service has got access to the shared folders. If you are on Windows, check that the user running the Windows service has got access. To run the service as a different user go to Services (from the Windows Control Panel → Administrative Tools or typing "Services.msc" in the Run command on Start menu), select Serviio, right-click -> Properties, Log On tab, enter user's details and restart the service.

To access a NAS device the exact same set of credentials must be created on the NAS device. The Windows credentials must be a local user and not a domain user. The user must have "Run As Service" rights. The remote path must be entered as a UNC path in the Serviio Console (e.g. \\server\folder)), mapped drive letters will not work since user running the Serviio service is not aware of your mapped drives.



You would add the media by using the UNC information for your media.
ie. /home/username/videos

It sounds like serviio is not auto selecting the correct profile. Manually select the correct profile on the console and click save. From now on serviio should use the correct profile.

I would recommend using static IP addresses for the 2 TVs and the computer running serviio. If one of the TV's gets a new IP address then the correct profile will not be selected anymore.

Re: Samsung c6400 and Samsung d7000 problem

PostPosted: Sat Nov 12, 2011 6:47 am
by jpowell8672
Both TV's have static IP's and the correct profile is selected. Both TV's get the unsupported file format error on all files.

Re: Samsung c6400 and Samsung d7000 problem

PostPosted: Sat Nov 12, 2011 7:39 am
by moltra
  Code:
2011-11-04 22:03:39,068 INFO  [RendererSearchSender] Searching for Renderer devices
2011-11-04 22:03:39,068 INFO  [RendererExpirationChecker] Starting RendererExpirationChecker
2011-11-04 22:03:39,121 INFO  [RendererManager] Stored a new renderer: uuid='92cac2ad-0090-a99b-0676-d3377fedae92', name = 'WD TV Live Plus', ipAddress='192.168.1.100', profile = '1'
2011-11-04 22:03:39,159 INFO  [RendererManager] Stored a new renderer: uuid='b5f78e6b-3cbc-4a1c-8f46-489709997b36', name = 'Unrecognized device', ipAddress='192.168.1.105', profile = '1'
2011-11-04 22:03:39,784 INFO  [RendererManager] Stored a new renderer: uuid='b7be3bd7-c8f1-f6a4-0a2f-4d8cfb3116c8', name = 'PN51D7000',  ipAddress='192.168.1.110', profile = '7'


I see that the 192.168.1.110 is the D7000. Your log does not show the C6400.

Can you remove all the devices from the profile section of the serviio console. Stop serviio, enable detailed logging (see signature) delete current serviio.log file and restart serviio (make sure that the C6400 and the D7000 is turned on. If the correct profile is not selected for them select it and save. Then post the log here.