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At aloss with Serviio and Samsung

Posted:
Tue Jan 03, 2012 5:56 pm
by theboneman21
Hello gang.
Forgive me if this specific one has been posted; I don't know enough to know all the possible lingo to perform a proper search.
TV is Samsung pn50c540
Blu Ray is Samsung BDC 5500
Both wireless and Wired, the tv can see my PC
I have assigned subfolders; My S drive is my external. On there I keep everything such as tv shows, movies, football games, images, apps etc
So, i added Movies, TV Shows and Football games, all subfolders of the S drive, thus, S:\Movies, S:\TV Shows, S:\Football Games
Inside each are the folders of each item, so, for example, Start Trek is S:\Movies\Star Trek 2009
Here's the problem > i am only seeing the first tier of sub folder, so S:\Movies, S:\TV Shows, S:\Football Games
Is it possibly a Serviio limitation where it can only show so many sub folders ?
Or (more likely) am I missing a step somewhere ?
Re: At aloss with Serviio and Samsung

Posted:
Tue Jan 03, 2012 6:24 pm
by Cerberus
FAQ wrote:My files (on remote drive) are not scanned
Make sure the user that runs Serviio server/service has got access to the shared folders. If you are on Windows, check that the user running the Windows service has got access. To run the service as a different user go to Services (from the Windows Control Panel → Administrative Tools or typing "Services.msc" in the Run command on Start menu), select Serviio, right-click -> Properties, Log On tab, enter user's details and restart the service.
To access a NAS device the exact same set of credentials must be created on the NAS device. The Windows credentials must be a local user and not a domain user. The user must have "Run As Service" rights. The remote path must be entered as a UNC path in the Serviio Console (e.g. \\server\folder)), mapped drive letters will not work since user running the Serviio service is not aware of your mapped drives.
Re: At aloss with Serviio and Samsung

Posted:
Tue Jan 03, 2012 6:39 pm
by theboneman21
Thanks for the quick reply cerebrus
great name too
so, when i do that (enter the user's details) are you referring to my windows login credentials ?
Re: At aloss with Serviio and Samsung

Posted:
Tue Jan 03, 2012 6:48 pm
by Cerberus
what type of drive is it ? USB/network/internal ?
Re: At aloss with Serviio and Samsung

Posted:
Tue Jan 03, 2012 7:21 pm
by theboneman21
External USB 1 TB Samsung
Re: At aloss with Serviio and Samsung

Posted:
Tue Jan 03, 2012 7:25 pm
by Cerberus
check that " system " has permission to access the drive.
Re: At aloss with Serviio and Samsung

Posted:
Tue Jan 03, 2012 8:11 pm
by theboneman21
Not sure what you mean there ?
System ?
As in Serviio ?
How would I go about that ? Do I still have to do anything in the services interface ?
Re: At aloss with Serviio and Samsung

Posted:
Tue Jan 03, 2012 9:10 pm
by Cerberus
1. go to my computer,
2. right click on the S drive
3. click properties
4. select security
5. check that SYSTEM has full access/permissions to the folder.
Re: At aloss with Serviio and Samsung

Posted:
Tue Jan 03, 2012 9:18 pm
by theboneman21
There's no "system"
There's an "Everyone"
it has allow checked all the way down the line until the option called "Special Permissions" which has no checks at all
Re: At aloss with Serviio and Samsung

Posted:
Tue Jan 03, 2012 9:22 pm
by Cerberus
there is the issue then, you need to give SYSTEM permissions to that drive, so that the serviio service can then work.
Re: At aloss with Serviio and Samsung

Posted:
Tue Jan 03, 2012 10:54 pm
by theboneman21
Cerberus wrote:there is the issue then, you need to give SYSTEM permissions to that drive, so that the serviio service can then work.
Do you know what my next question is ?
*Ducks for cover*
Re: At aloss with Serviio and Samsung

Posted:
Tue Jan 03, 2012 11:49 pm
by Cerberus
Re: At aloss with Serviio and Samsung

Posted:
Wed Jan 04, 2012 1:14 pm
by theboneman21
No dice.
There was no SYSTEM present. Added it in the below interfac. First picture is the before. Second pic is after I manually added "SYSTEM" I have not tried it having changed the owner to SYSTEM because I don;t want to get too far and possibly brick up my system. Is this on the right track ie can I properly save, reboot, and give it a whirl ?


Re: At aloss with Serviio and Samsung

Posted:
Wed Jan 04, 2012 1:33 pm
by moltra
Look at the serviio files on your computer and see what groups and users are Authorized to start and run it.
Re: At aloss with Serviio and Samsung

Posted:
Wed Jan 04, 2012 2:22 pm
by Cerberus
yer that it, you dont need
full control
special permissions
selected but all rest have to be.

or compare with the setting for your main C:\ they should really be identical
Re: At aloss with Serviio and Samsung

Posted:
Thu Jan 05, 2012 9:25 am
by theboneman21
Seem to have it figured out
thanks guys