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Usupported video data - Samsung UE55B7070WW

PostPosted: Mon Feb 13, 2012 8:25 pm
by primary
Hi,

I have a problem that a few of my x264 rips or mkv files will not play. And i get the error unsupported video data.
A specific file that wont play:

C:\Program Files (x86)\Serviio\lib>ffmpeg.exe -i "E:\Movies\Share\x264\Puss In B
oots 2011 1080p.mkv
ffmpeg version 0.9, Copyright (c) 2000-2011 the FFmpeg developers
built on Dec 13 2011 20:46:11 with gcc 4.4.2
configuration: --enable-static --disable-shared --disable-ffplay --disable-ffs
erver --enable-memalign-hack --enable-libmp3lame --enable-librtmp --extra-libs='
-lrtmp -lpolarssl -lws2_32 -lwinmm' --arch=x86 --enable-runtime-cpudetect --enab
le-pthreads --target-os=mingw32 --cross-prefix=i686-mingw32- --pkg-config=pkg-co
nfig
libavutil 51. 32. 0 / 51. 32. 0
libavcodec 53. 42. 0 / 53. 42. 0
libavformat 53. 24. 0 / 53. 24. 0
libavdevice 53. 4. 0 / 53. 4. 0
libavfilter 2. 53. 0 / 2. 53. 0
libswscale 2. 1. 0 / 2. 1. 0

Seems stream 0 codec frame rate differs from container frame rate: 47.95 (500000
0/104271) -> 48.00 (48/1)
Input #0, matroska,webm, from 'E:\Movies\Share\x264\Puss In Boots 2011 1080p.mkv
':
Duration: 01:30:14.56, start: 0.000000, bitrate: 6934 kb/s
Stream #0:0(eng): Video: h264 (High), yuv420p, 1920x816, SAR 1:1 DAR 40:17,
23.98 fps, 48 tbr, 1k tbn, 47.95 tbc (default)
Stream #0:1(eng): Audio: ac3, 48000 Hz, 5.1(side), s16, 640 kb/s (default)
Stream #0:2(eng): Subtitle: text (default)
Stream #0:3(eng): Subtitle: text
At least one output file must be specified

C:\Program Files (x86)\Serviio\lib>

I have not made a profile for serviio, simply because i just dont understand how to.
I did try to use Intel UPnP tools, it did not find my device.
I also used http://www.dlna.org/consumer-home/look- ... uct-search but my device did not show up there..
URL to the device support info:
http://www.samsung.com/no/support/model ... -techspecs
NOTE!! This product info is in Norwegian. It was not possible to find in English..

Any one have any ideas?

Re: Usupported video data - Samsung UE55B7070WW

PostPosted: Mon Feb 13, 2012 8:30 pm
by Cerberus
samsung B series profile is part of serviio as default just select it for your device in teh serviio console.

Re: Usupported video data - Samsung UE55B7070WW

PostPosted: Mon Feb 13, 2012 8:41 pm
by primary
Hi Phil,

Actually it was selected pr default. But still it does not make any change on my playback.

Re: Usupported video data - Samsung UE55B7070WW

PostPosted: Tue Feb 14, 2012 6:21 am
by Cerberus
primary wrote:Hi Phil,

Actually it was selected pr default. But still it does not make any change on my playback.


ok one for ZIP then as he has a B series and he wrote the profile. :)

Re: Usupported video data - Samsung UE55B7070WW

PostPosted: Tue Feb 14, 2012 6:46 am
by moltra
primary wrote:Hi Phil,

Actually it was selected pr default. But still it does not make any change on my playback.


Did you restart serviio? Also please attach your serviio.log file.

Re: Usupported video data - Samsung UE55B7070WW

PostPosted: Sun Feb 19, 2012 1:51 pm
by primary
The file in trying to play is named:
mhd-pib-720p.mkv

Logg file attached, log level set to debug.
Any Ideas?

Serviio was restarted before trying to play the file.

Re: Usupported video data - Samsung UE55B7070WW

PostPosted: Tue Feb 21, 2012 1:16 pm
by primary
No one?

Re: Usupported video data - Samsung UE55B7070WW

PostPosted: Tue Feb 21, 2012 1:21 pm
by Cerberus
turn off transcoding in the serviio console and try and play the file again does it work ?

if it does then use this tool http://wiki.serviio.org/doku.php?id=avceditor to change the profile level to 4.1 and then turn transcoding on again, and try to play file again.

Re: Usupported video data - Samsung UE55B7070WW

PostPosted: Tue Feb 21, 2012 1:26 pm
by Illico
This mkv file is delivered in native format.

Could you provide MediaInfo tool result ?

We'll check that h264 profile level < 4.2 and there are no compression header used.