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BD-C5500 no playback of avi/mkv possible anymore

https://forum.serviio.org/viewtopic.php?f=10&t=5764

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BD-C5500 no playback of avi/mkv possible anymore

PostPosted: Sun Mar 25, 2012 8:34 pm
by Danne
Hi there,

first of all I love serviio and i'm very thankful for all the work that has been put into it :)

Most of the times it works fine for me but now I can't seem to stream video files anymore on my Samsung Blu-Ray Player BD-C5500. The connection itself works (as does audio-playback of mp3s), I can navigate to the files in question but upon pressing play i get a few seconds of loading and the error "file not supported".

A few days ago everything worked like a charm and I can't figure out what I did to change that :D
What I tried so far:

- reinstalled serviio
- updated ffmpeg
- checked if the files are playable from an external hard drive (yes)
- did NOT edit the profile according to the wiki as this is only regarding problems with folder display?

here are the serviio.logs (hope I got the relevant parts)
AVI
  Code:
2012-03-25 22:21:58,964 DEBUG [WebServer] Incoming connection from /192.168.178.61:37515
2012-03-25 22:21:58,965 DEBUG [ResourceTransportRequestHandler] GET /resource/28/MEDIA_ITEM/AVI*0 HTTP/1.0, headers = [Range: bytes=0-,getcontentFeatures.dlna.org: 1,transferMode.dlna.org: Streaming,getMediaInfo.sec: 1,Host: 192.168.178.102:8895]]
2012-03-25 22:21:58,965 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.178.61
2012-03-25 22:21:58,965 DEBUG [ResourceTransportRequestHandler] Resource request accepted. Using client 'IPAddress=/192.168.178.61, Profile=Samsung TV / player (C/D-series)'
2012-03-25 22:21:58,965 DEBUG [ResourceTransportRequestHandler] Request for resource 28 and type 'MEDIA_ITEM' received
2012-03-25 22:21:58,965 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 28 (local)
2012-03-25 22:21:58,968 DEBUG [VideoDeliveryEngine] Delivering item '28' for client 'IPAddress=/192.168.178.61, Profile=Samsung TV / player (C/D-series)'
2012-03-25 22:21:58,968 DEBUG [VideoDeliveryEngine] Delivering file 'testavi.avi' in native format
2012-03-25 22:21:58,970 DEBUG [LocalContentCacheDecorator] Cleared cache (local_resetafterplay)
2012-03-25 22:21:58,970 DEBUG [ResourceTransportRequestHandler] Creating stream entity with length: 366950400
2012-03-25 22:21:58,970 DEBUG [ResourceTransportRequestHandler] Sending file back
2012-03-25 22:21:58,970 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 206 Partial Content, headers = [[Content-Type: video/x-msvideo,Content-Range: bytes 0-366950399/366950400,Content-Length: 366950400,Date: Sun, 25 Mar 2012 20:21:58 GMT,Server: Windows 7, UPnP/1.0 DLNADOC/1.50, Serviio/0.6.2,Cache-control: no-cache,contentFeatures.dlna.org: DLNA.ORG_OP=01;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=01500000000000000000000000000000,transferMode.dlna.org: Streaming,MediaInfo.sec: SEC_Duration=2562000;]]
2012-03-25 22:21:59,291 DEBUG [WebServer] I/O error: Connection reset by peer: socket write error
2012-03-25 22:21:59,292 DEBUG [WebServer] Incoming connection from /192.168.178.61:41684
2012-03-25 22:21:59,492 DEBUG [ResourceTransportRequestHandler] GET /resource/28/MEDIA_ITEM/AVI*0 HTTP/1.0, headers = [Range: bytes=364257422-,getcontentFeatures.dlna.org: 1,transferMode.dlna.org: Streaming,Host: 192.168.178.102:8895]]
2012-03-25 22:21:59,492 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.178.61
2012-03-25 22:21:59,492 DEBUG [ResourceTransportRequestHandler] Resource request accepted. Using client 'IPAddress=/192.168.178.61, Profile=Samsung TV / player (C/D-series)'
2012-03-25 22:21:59,493 DEBUG [ResourceTransportRequestHandler] Request for resource 28 and type 'MEDIA_ITEM' received
2012-03-25 22:21:59,493 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 28 (local)
2012-03-25 22:21:59,494 DEBUG [VideoDeliveryEngine] Delivering item '28' for client 'IPAddress=/192.168.178.61, Profile=Samsung TV / player (C/D-series)'
2012-03-25 22:21:59,494 DEBUG [VideoDeliveryEngine] Delivering file 'testavi.avi' in native format
2012-03-25 22:21:59,495 DEBUG [ResourceTransportRequestHandler] Creating stream entity with length: 2692978
2012-03-25 22:21:59,495 DEBUG [ResourceTransportRequestHandler] Sending file back
2012-03-25 22:21:59,495 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 206 Partial Content, headers = [[Content-Type: video/x-msvideo,Content-Range: bytes 364257422-366950399/366950400,Content-Length: 2692978,Date: Sun, 25 Mar 2012 20:21:59 GMT,Server: Windows 7, UPnP/1.0 DLNADOC/1.50, Serviio/0.6.2,Cache-control: no-cache,contentFeatures.dlna.org: DLNA.ORG_OP=01;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=01500000000000000000000000000000,transferMode.dlna.org: Streaming]]
2012-03-25 22:22:05,401 DEBUG [WebServer] I/O error: Connection reset by peer: socket write error


MKV
  Code:
2012-03-25 22:23:02,700 DEBUG [WebServer] Incoming connection from /192.168.178.61:35548
2012-03-25 22:23:02,700 DEBUG [ResourceTransportRequestHandler] GET /resource/29/MEDIA_ITEM/MATROSKA*0 HTTP/1.0, headers = [Range: bytes=0-,getcontentFeatures.dlna.org: 1,transferMode.dlna.org: Streaming,getMediaInfo.sec: 1,Host: 192.168.178.102:8895]]
2012-03-25 22:23:02,700 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.178.61
2012-03-25 22:23:02,701 DEBUG [ResourceTransportRequestHandler] Resource request accepted. Using client 'IPAddress=/192.168.178.61, Profile=Samsung TV / player (C/D-series)'
2012-03-25 22:23:02,701 DEBUG [ResourceTransportRequestHandler] Request for resource 29 and type 'MEDIA_ITEM' received
2012-03-25 22:23:02,701 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 29 (local)
2012-03-25 22:23:02,702 DEBUG [VideoDeliveryEngine] Delivering item '29' for client 'IPAddress=/192.168.178.61, Profile=Samsung TV / player (C/D-series)'
2012-03-25 22:23:02,702 DEBUG [VideoDeliveryEngine] Delivering file 'testmkv.mkv' in native format
2012-03-25 22:23:02,704 DEBUG [LocalContentCacheDecorator] Cleared cache (local_resetafterplay)
2012-03-25 22:23:02,704 DEBUG [ResourceTransportRequestHandler] Creating stream entity with length: 1608063351
2012-03-25 22:23:02,704 DEBUG [ResourceTransportRequestHandler] Sending file back
2012-03-25 22:23:02,704 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 206 Partial Content, headers = [[Content-Type: video/x-mkv,Content-Range: bytes 0-1608063350/1608063351,Content-Length: 1608063351,Date: Sun, 25 Mar 2012 20:23:02 GMT,Server: Windows 7, UPnP/1.0 DLNADOC/1.50, Serviio/0.6.2,Cache-control: no-cache,contentFeatures.dlna.org: DLNA.ORG_PN=MATROSKA;DLNA.ORG_OP=01;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=01500000000000000000000000000000,transferMode.dlna.org: Streaming,MediaInfo.sec: SEC_Duration=2667000;]]
2012-03-25 22:23:07,464 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target uuid:b98703dd-757f-3600-9c5e-e7cf4f7540dd from address /192.168.178.61:1025
2012-03-25 22:23:07,464 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.178.61:1025
2012-03-25 22:23:07,764 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target uuid:b98703dd-757f-3600-9c5e-e7cf4f7540dd from address /192.168.178.61:1025
2012-03-25 22:23:07,765 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.178.61:1025
2012-03-25 22:23:08,064 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target uuid:b98703dd-757f-3600-9c5e-e7cf4f7540dd from address /192.168.178.61:1025
2012-03-25 22:23:08,065 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.178.61:1025
2012-03-25 22:23:14,312 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target urn:schemas-upnp-org:device:InternetGatewayDevice:1 from address /192.168.178.102:54209
2012-03-25 22:23:17,312 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target urn:schemas-upnp-org:device:InternetGatewayDevice:1 from address /192.168.178.102:54209
2012-03-25 22:23:20,312 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target urn:schemas-upnp-org:device:InternetGatewayDevice:1 from address /192.168.178.102:54209
2012-03-25 22:23:23,263 DEBUG [DiscoveryAdvertisementNotifier] Multicasting SSDP alive using interface eth3 (Realtek PCIe GBE Family Controller) and address 192.168.178.102, timeout = 0
2012-03-25 22:23:23,263 DEBUG [DiscoveryAdvertisementNotifier] Sending 6 'alive' messages describing device b98703dd-757f-3600-9c5e-e7cf4f7540dd
2012-03-25 22:23:23,338 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target urn:schemas-upnp-org:device:InternetGatewayDevice:1 from address /192.168.178.102:54209
2012-03-25 22:23:24,464 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target uuid:6aaa0558-8b22-4b4f-854c-3ae33177d65b from address /192.168.178.61:1025
2012-03-25 22:23:24,764 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target uuid:6aaa0558-8b22-4b4f-854c-3ae33177d65b from address /192.168.178.61:1025
2012-03-25 22:23:25,064 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target uuid:6aaa0558-8b22-4b4f-854c-3ae33177d65b from address /192.168.178.61:1025
2012-03-25 22:23:25,066 DEBUG [DiscoveryAdvertisementNotifier] Will advertise again in 00:01:21
2012-03-25 22:23:26,338 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target urn:schemas-upnp-org:device:InternetGatewayDevice:1 from address /192.168.178.102:54209
2012-03-25 22:23:29,339 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target urn:schemas-upnp-org:device:InternetGatewayDevice:1 from address /192.168.178.102:54209
2012-03-25 22:23:30,465 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target uuid:b98703dd-757f-3600-9c5e-e7cf4f7540dd from address /192.168.178.61:1025
2012-03-25 22:23:30,465 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.178.61:1025
2012-03-25 22:23:30,765 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target uuid:b98703dd-757f-3600-9c5e-e7cf4f7540dd from address /192.168.178.61:1025
2012-03-25 22:23:30,766 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.178.61:1025
2012-03-25 22:23:31,065 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target uuid:b98703dd-757f-3600-9c5e-e7cf4f7540dd from address /192.168.178.61:1025
2012-03-25 22:23:31,066 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.178.61:1025
2012-03-25 22:23:33,152 DEBUG [WebServer] I/O error: Connection reset by peer: socket write error



and the ffmpeg infos:
AVI
  Code:
C:\Program Files\Serviio\lib>ffmpeg.exe -i "D:\blabla\te
st\testavi.avi
ffmpeg version 0.9, Copyright (c) 2000-2011 the FFmpeg developers
  built on Dec 13 2011 20:46:11 with gcc 4.4.2
  configuration: --enable-static --disable-shared --disable-ffplay --disable-ffs
erver --enable-memalign-hack --enable-libmp3lame --enable-librtmp --extra-libs='
-lrtmp -lpolarssl -lws2_32 -lwinmm' --arch=x86 --enable-runtime-cpudetect --enab
le-pthreads --target-os=mingw32 --cross-prefix=i686-mingw32- --pkg-config=pkg-co
nfig
  libavutil    51. 32. 0 / 51. 32. 0
  libavcodec   53. 42. 0 / 53. 42. 0
  libavformat  53. 24. 0 / 53. 24. 0
  libavdevice  53.  4. 0 / 53.  4. 0
  libavfilter   2. 53. 0 /  2. 53. 0
  libswscale    2.  1. 0 /  2.  1. 0
[mp3 @ 003cefe0] Header missing
[mpeg4 @ 003c8a20] Invalid and inefficient vfw-avi packed B frames detected
Input #0, avi, from 'D:\blabla\test\testavi.avi':
  Metadata:
    encoder         : Nandub v1.0rc2
  Duration: 00:42:42.68, start: 0.000000, bitrate: 1145 kb/s
    Stream #0:0: Video: mpeg4 (Advanced Simple Profile) (XVID / 0x44495658), yuv
420p, 624x352 [SAR 1:1 DAR 39:22], 23.98 tbr, 23.98 tbn, 23.98 tbc
    Stream #0:1: Audio: mp3 (U[0][0][0] / 0x0055), 48000 Hz, stereo, s16, 112 kb
/s
At least one output file must be specified


MKV
  Code:
C:\Program Files\Serviio\lib>ffmpeg.exe -i "D:\blabla\te
st\testmkv.mkv
ffmpeg version 0.9, Copyright (c) 2000-2011 the FFmpeg developers
  built on Dec 13 2011 20:46:11 with gcc 4.4.2
  configuration: --enable-static --disable-shared --disable-ffplay --disable-ffs
erver --enable-memalign-hack --enable-libmp3lame --enable-librtmp --extra-libs='
-lrtmp -lpolarssl -lws2_32 -lwinmm' --arch=x86 --enable-runtime-cpudetect --enab
le-pthreads --target-os=mingw32 --cross-prefix=i686-mingw32- --pkg-config=pkg-co
nfig
  libavutil    51. 32. 0 / 51. 32. 0
  libavcodec   53. 42. 0 / 53. 42. 0
  libavformat  53. 24. 0 / 53. 24. 0
  libavdevice  53.  4. 0 / 53.  4. 0
  libavfilter   2. 53. 0 /  2. 53. 0
  libswscale    2.  1. 0 /  2.  1. 0

Seems stream 0 codec frame rate differs from container frame rate: 47.95 (48000/
1001) -> 48.00 (48/1)
Input #0, matroska,webm, from 'D:\blabla\test\testmkv.mk
v':
  Duration: 00:44:27.23, start: 0.000000, bitrate: 4823 kb/s
    Stream #0:0(eng): Video: h264 (High), yuv420p, 1280x718, SAR 1:1 DAR 640:359
, 23.98 fps, 48 tbr, 1k tbn, 47.95 tbc
    Stream #0:1: Audio: ac3, 48000 Hz, 5.1(side), s16, 448 kb/s (default)
At least one output file must be specified


If I should provide you with more information please tell me.
Thanks in advance I'd appreciate any help!

Re: BD-C5500 no playback of avi/mkv possible anymore

PostPosted: Fri Mar 30, 2012 12:47 pm
by zip
has anything changed on your network? new firmware for the player? Some devices might be sensitive on the data stream quality, so especially if you're on wifi it might cause a problem.

Re: BD-C5500 no playback of avi/mkv possible anymore

PostPosted: Mon Apr 02, 2012 7:49 pm
by Danne
Thanks for your reply.

I did a firmware update AFTER the problem occured, because i didn't know what else I could do (besides reinstalling Windows althogether). Didn't help though.
Both devices are connected to a 100mbit switch, so that shouldn't be a problem.
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