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No sound from some MKV files

PostPosted: Sat Sep 08, 2012 5:34 am
by cool_dave
Hi,

I have a Samsung PN64D8000 TV. I am using Serviio to stream videos from my computer to the TV. However, there have been some MKV files that play with sound just fine on my computer, but when I play them on my TV through Serviio there is no sound. What can I do about this? Is there a transcoding profile you would suggest I use to get sound from the MKV files on my TV like I do on my computer? Thanks!

-Dave

Re: No sound from some MKV files

PostPosted: Sat Sep 08, 2012 7:22 am
by will
Please provide details of the file that has problems (see my sig), and confirm which profile your using (it will be listed in the console).

Re: No sound from some MKV files

PostPosted: Sat Sep 08, 2012 11:07 pm
by cool_dave
Hi,

Here are the details of one of the files in the series I am having problems with:


ffmpeg version N-42368-gbf53863 Copyright (c) 2000-2012 the FFmpeg developers
built on Jul 10 2012 22:12:54 with gcc 4.0.1 (Apple Inc. build 5493)
configuration: --enable-static --disable-shared --bindir=/tmp/ffmpeg --disable-ffplay --disable-ffserver --enable-libmp3lame --enable-librtmp --enable-pthreads --disable-mmx --extra-ldflags=-L/tmp/static/lib --extra-cflags=-I/tmp/static/include --extra-libs=-lpolarssl
libavutil 51. 64.100 / 51. 64.100
libavcodec 54. 33.100 / 54. 33.100
libavformat 54. 15.102 / 54. 15.102
libavdevice 54. 1.100 / 54. 1.100
libavfilter 3. 1.100 / 3. 1.100
libswscale 2. 1.100 / 2. 1.100
libswresample 0. 15.100 / 0. 15.100
Input #0, matroska,webm, from '/Users/dave/Movies/Mad.Men.S05E03.Tea.Leaves.720p.WEB-DL.AAC2.0.H.264-CtrlHD.mkv':
Metadata:
creation_time : 2012-04-02 11:37:11
Duration: 00:47:45.66, start: 0.000000, bitrate: 3247 kb/s
Stream #0:0(eng): Audio: aac, 48000 Hz, stereo, s16 (default)
Stream #0:1(eng): Video: h264 (High), yuv420p, 1280x720 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn, 2k tbc (default)


I am using the "Samsung TV / player (C/D/E-series)" profile. Thanks for your help!

-Dave

Re: No sound from some MKV files

PostPosted: Sun Sep 09, 2012 7:34 am
by Illico
Video file seems good.
Could you provide MediaInfo tool result ?
Don't know if AAC audio is support on mkv file with samsung device. Someone could confirm?

Re: No sound from some MKV files

PostPosted: Sun Sep 09, 2012 10:08 am
by cool_dave
Hi,

How exactly do I get the MediaInfo tool result? If AAC audio isn't supported on MKV files with Samsung devices, is there anything I can do to still get sound from the MKV on my Samsung TV? Thanks!

-Dave

Re: No sound from some MKV files

PostPosted: Sun Sep 09, 2012 10:18 am
by cool_dave
Hi,

I actually figured out how to get the MediaInfo. I have listed it below. Thanks!

-Dave


  Code:
General
Unique ID                                : 245852077538713604344091296047649252644 (0xB8F5634700A393638A43E269F267E524)
Complete name                            : /Volumes/SWISNIFE1/Videos/Mad Men Season 5/Mad.Men.S05E03.Tea.Leaves.720p.WEB-DL.AAC2.0.H.264-CtrlHD.mkv
Format                                   : Matroska
Format version                           : Version 2
File size                                : 1.08 GiB
Duration                                 : 47mn 45s
Overall bit rate                         : 3 247 Kbps
Encoded date                             : UTC 2012-04-02 11:37:11
Writing application                      : mkvmerge v5.2.1 ('A Far Off Place') built on Jan  2 2012 23:21:10
Writing library                          : libebml v1.2.3 + libmatroska v1.3.0

Video
ID                                       : 2
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L3.1
Format settings, CABAC                   : No
Format settings, ReFrames                : 2 frames
Codec ID                                 : V_MPEG4/ISO/AVC
Duration                                 : 47mn 45s
Width                                    : 1 280 pixels
Height                                   : 720 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 23.976 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Language                                 : English
Default                                  : Yes
Forced                                   : No
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709

Audio
ID                                       : 1
Format                                   : AAC
Format/Info                              : Advanced Audio Codec
Format profile                           : LC
Codec ID                                 : A_AAC
Duration                                 : 47mn 45s
Channel(s)                               : 2 channels
Channel positions                        : Front: L R
Sampling rate                            : 48.0 KHz
Compression mode                         : Lossy
Language                                 : English
Default                                  : Yes
Forced                                   : No


Re: No sound from some MKV files

PostPosted: Sun Sep 09, 2012 10:42 am
by cool_dave
Hi,

I have done a little more research on the forums and found a topic that solved the problem for me. Here is a link to the topic: viewtopic.php?f=10&t=4143.

The only problem now is I can't fast forward or rewind with the video file. Is there a way to solve that problem? Thanks!

-Dave