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Samsung PS51E550 - selected file not currently supported

PostPosted: Tue Nov 13, 2012 8:54 pm
by sionghua
Hi,

Just got the above TV, which profile should I use? currently I am using samsung c/d/e series.

I can browse videos served up by serviio no problem. However when I try to play any file is says "The selected file is not currently supported". Just upgraded to latest Samsung firmware.

Regards.

Re: Samsung PS51E550 - selected file not currently supported

PostPosted: Thu Nov 15, 2012 2:25 pm
by zip
can you post detailed log? and ffmpeg -i of the file.

Re: Samsung PS51E550 - selected file not currently supported

PostPosted: Sat Nov 17, 2012 1:00 pm
by sionghua
zip wrote:can you post detailed log? and ffmpeg -i of the file.


Debug log and ffmpeg result attached. Thanks.

FYI I am also running Allshare and Plex server on the same computer at the same time.

Re: Samsung PS51E550 - selected file not currently supported

PostPosted: Thu Nov 22, 2012 5:18 pm
by zip
there is nothing in the log suggesting the TV even attempted to play the file. Does it work via AllShare?

Re: Samsung PS51E550 - selected file not currently supported

PostPosted: Fri Nov 23, 2012 9:31 am
by sionghua
Yes it works in Allshare, but I prefer Serviio mainly for the steaming of internet content.

Re: Samsung PS51E550 - selected file not currently supported

PostPosted: Tue Nov 27, 2012 6:32 am
by sionghua
Hi, I am returning my Samsung PS51E550 which did not work with Serviio (returned due to other issues). I am looking at buying a Panasonic TH-P50UT50A. Has anyone tested it with Serviio?

Re: Samsung PS51E550 - selected file not currently supported

PostPosted: Wed Nov 28, 2012 4:49 pm
by kevinm2k
Im having this exact same issue - the channel works great on pc, but streaming to my Samsung has this error - mine is a 6 series

Model Number: UE37ES6300

I have chosen the Samsung C/D/E Profile under renderer profile and have enabled transcoding.

The channel I am trying to play is a futubox channel.

EDIT: This has been resolved - i'm not exactly sure how but I noticed a red circle next to the found device, so I decided to delete it and try again, again it came up red I went away for a bit and came back and I noticed it was now green... it then worked! :)