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avi and mkv videos in Sony KDL-46HX820 (BRAVIA)

Posted:
Sat May 25, 2013 12:37 am
by anousheh
Hello,
I am new to Serviio. Please help me to get things right! Appreciate your time and help.
Version: 1.2.1
I have installed Serviio in 2 desk-top. Both Windows 7. For one PC, Serviio icon can be seen on the TV. The TV cannot see avi files. mkv files are OK but there are no sound for these.
On the other PC, copmuter name appears on the TV but without Serviio icon. Therefore, no files can be streamed from this PC.
Could you please give me step-by-step procedure to fix these issues?
Thank you again and all the best,
Anousheh
Re: avi and mkv videos in Sony KDL-46HX820 (BRAVIA)

Posted:
Sat May 25, 2013 9:16 am
by NX3
What country did you buy your tv in ?
What is selected for the profile in serviio for you device ?
Re: avi and mkv videos in Sony KDL-46HX820 (BRAVIA)

Posted:
Sat May 25, 2013 4:04 pm
by anousheh
Hello,
Thanks.
1- USA
2- Sony Bravia TV (2011) - US
Thank you again,
Anousheh
Re: avi and mkv videos in Sony KDL-46HX820 (BRAVIA)

Posted:
Sat May 25, 2013 6:02 pm
by NX3
Have you got transcoding enabled?
The audio issue is a known issue. I've posted a fix before but not on desktop so can't dig it out...you'll find it on here, look for no aac audio.
Sent from my Nexus 7 using Tapatalk 2
Re: avi and mkv videos in Sony KDL-46HX820 (BRAVIA)

Posted:
Sat May 25, 2013 11:54 pm
by anousheh
Hello,
Thanks again.
Yes. Transcoding is enabled.
Anousheh
Re: avi and mkv videos in Sony KDL-46HX820 (BRAVIA)

Posted:
Mon May 27, 2013 5:40 pm
by anousheh
Hello,
I am still waiting to see if I can get some help to solve the issue.
Thank you,
Anousheh
Re: avi and mkv videos in Sony KDL-46HX820 (BRAVIA)

Posted:
Tue May 28, 2013 4:00 pm
by Luscombag
My Sony BDP-BX57 will also not display AVI Files. I haven't tried the MKV yet. It used to play AVI, but since I updated Serviio to 1.2.1 I have had this problem. I noticed that the profile names have changed on my device in the console. I guess I'll try using a generic when I get home tomorrow and see if that fixes it. I'll let you know how it goes.
Re: avi and mkv videos in Sony KDL-46HX820 (BRAVIA)

Posted:
Tue May 28, 2013 5:03 pm
by NX3
anousheh wrote:Hello,
I am still waiting to see if I can get some help to solve the issue.
Thank you,
Anousheh
This was the profile fix for 2011 which worked for me. Try this, change to 2011 (not US) then see if you get audio on your mkv's. If yes then the same change can be applied to USA 2011 profile to get audio.
viewtopic.php?p=66363#p66363
Re: avi and mkv videos in Sony KDL-46HX820 (BRAVIA)

Posted:
Wed May 29, 2013 6:59 am
by anousheh
Hello all,
Thank you. Please let me know where all these CODES are and how to change/replace them?
Thanks again,
Anousheh
Re: avi and mkv videos in Sony KDL-46HX820 (BRAVIA)

Posted:
Wed May 29, 2013 7:36 am
by Illico
anousheh wrote:Hello all,
Thank you. Please let me know where all these CODES are and how to change/replace them?
Thanks again,
Anousheh
First, on serviio console do you try to change manually the profile :
1- Sony Bravia TV (2011) - US => Not work
2- Sony Bravia TV (2011) => ?
3- Sony Bravia TV (2012) => ?
4 - etc
Re: avi and mkv videos in Sony KDL-46HX820 (BRAVIA)

Posted:
Wed May 29, 2013 7:22 pm
by anousheh
Hello,
First, on serviio console do you try to change manually the profile :
1- Sony Bravia TV (2011) - US => Not work
2- Sony Bravia TV (2011) => ?
3- Sony Bravia TV (2012) => ?
4 - etc
I have tried (2011) and (2011)-US, but not (2012)
Anousheh
Re: avi and mkv videos in Sony KDL-46HX820 (BRAVIA)

Posted:
Wed May 29, 2013 8:38 pm
by Luscombag
Something has changed in the profiles. On my PC running Serviio 1.1 it will play avi files. On my Main PC with Serviio 1.2.1, My Sony BluRay player will not display AVI files. I Changed the profiles and found that the Sony Bravia TV (2009) allows my BluRay Player to play all files, but none of the ones that are intended for my BluRay work anymore. But at least I found a temp/patch fix.
Re: avi and mkv videos in Sony KDL-46HX820 (BRAVIA)

Posted:
Wed May 29, 2013 8:41 pm
by NX3
anousheh, on Windows 7 "profiles.xml" file is located in "C:\Program Files\Serviio\config"
Take a backup copy of your existing file. Copy the one from my posting above and replace the file in the folder "C:\Program Files\Serviio\config". Restart the PC, for your TV select "Sony 2011", play a mkv and see if you get sound now ?
Re: avi and mkv videos in Sony KDL-46HX820 (BRAVIA)

Posted:
Wed May 29, 2013 8:42 pm
by NX3
Luscombag wrote:Something has changed in the profiles. On my PC running Serviio 1.1 it will play avi files. On my Main PC with Serviio 1.2.1, My Sony BluRay player will not display AVI files. I Changed the profiles and found that the Sony Bravia TV (2009) allows my BluRay Player to play all files, but none of the ones that are intended for my BluRay work anymore. But at least I found a temp/patch fix.
Thats forcing all your files to be transcoded to mpeg2, creating a lot of work for the PC but at least they work.
Re: avi and mkv videos in Sony KDL-46HX820 (BRAVIA)

Posted:
Wed May 29, 2013 11:08 pm
by anousheh
NX3 wrote:anousheh, on Windows 7 "profiles.xml" file is located in "C:\Program Files\Serviio\config"
Take a backup copy of your existing file. Copy the one from my posting above and replace the file in the folder "C:\Program Files\Serviio\config". Restart the PC, for your TV select "Sony 2011", play a mkv and see if you get sound now ?
Hello NX3,
Thank you. I did what you suggested. Now I have sound. Thank you so much.
Could you please tell me:
1- how to get avi files? No avi files there!
2- My other computer with Serviio installed cannot be seen by the TV. (It was OK before)!
Thank you for your time and help.
Anousheh
Re: avi and mkv videos in Sony KDL-46HX820 (BRAVIA)

Posted:
Thu May 30, 2013 5:13 pm
by NX3
Set your profile to Sony2009 and see if the AVI are listed and play ? If not then as per my foot get mediainfo and get the details of what codec your AVI's are using.
Is your 2nd PC streaming to the same tv ? It stopped working without you making any changes ? Have you rebooted the PC ? Is this all wired or over wifi ? Have you check the network connections ?
Re: avi and mkv videos in Sony KDL-46HX820 (BRAVIA)

Posted:
Fri May 31, 2013 12:17 am
by anousheh
NX3 wrote:Set your profile to Sony2009 and see if the AVI are listed and play ? If not then as per my foot get mediainfo and get the details of what codec your AVI's are using.
Is your 2nd PC streaming to the same tv ? It stopped working without you making any changes ? Have you rebooted the PC ? Is this all wired or over wifi ? Have you check the network connections ?
Hello NX3,
Thanks. I am going to set the profile to Sony 2009 to see if it works. I shall let you know.
Answers to your questions regarding my 2nd PC:
- Yes, it is streaming to the same TV.
- Yes, it stopped working after I installed 1.2.1.
- Yes, I have rebooted the PC few times.
- Everything is wired.
- yes, network is good and the connections are OK.
Thank you so much for your time and help.
Anousheh
Re: avi and mkv videos in Sony KDL-46HX820 (BRAVIA)

Posted:
Sun Jun 02, 2013 8:44 am
by NX3
Weird 2nd pc not working properly with Serviio. I'd uninstall it, reboot then install again....
Do you have fixed ip addresses on the PCs?
Sent from my HTC Desire S using Tapatalk 2
Re: avi and mkv videos in Sony KDL-46HX820 (BRAVIA)

Posted:
Tue Jun 04, 2013 7:07 am
by anousheh
Hello,
Weird 2nd pc not working properly with Serviio. I'd uninstall it, reboot then install again....
I shall do this.
Do you have fixed ip addresses on the PCs?
How do I find out?
Anousheh
Re: avi and mkv videos in Sony KDL-46HX820 (BRAVIA)

Posted:
Tue Jun 04, 2013 9:15 am
by Illico
Luscombag wrote:My Sony BDP-BX57 will also not display AVI Files. I haven't tried the MKV yet. It used to play AVI, but since I updated Serviio to 1.2.1 I have had this problem. I noticed that the profile names have changed on my device in the console...
Do you try with "Sony BDP-Sx70/SMP-N100 (2010) - US" or "Sony BDP-Sx80/SMP-N200 (2011)" profiles ?