Serviio

DLNA media server
https://forum.serviio.org/

Sony BDP-S490 does not play all MKV

https://forum.serviio.org/viewtopic.php?f=11&t=12247

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Sony BDP-S490 does not play all MKV

PostPosted: Sat Aug 10, 2013 10:38 am
by bunker
Hi

I am using the Sony BDP-S490 (Profile Sony BDP-Sx90 (2012)) with Serviio 1.3 and it's almost working perfectly. Most movies are playing perfectly, i can even switch the audio channel/language.

But some mkv's just won't play. It almost instantly shows the message that this file is not valid or damaged.

I found another thread that said it would help if i convert the mkv with
  Code:
mkvmerge --compression 0:none --compression 1:none --clusters-in-meta-seek -o output.mkv input.mkv
but that did not help.

I enabled debugging an got this:
  Code:
2013-08-10 12:09:10,513 DEBUG [ServiioHttpService] Incoming request from /172.16.16.19:53929: HEAD /resource/9789/MEDIA_ITEM/MATROSKA-0/ORIGINAL HTTP/1.1, headers = [Host: 172.16.16.5:8895,Accept: */*,X-AV-Physical-Unit-Info: pa="Blu-ray Disc Player",X-AV-Client-Info: av=5.0; cn="Sony Corporation"; mn="Blu-ray Disc Player"; mv="2.0",getcontentFeatures.dlna.org: 1]]
2013-08-10 12:09:10,513 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 172.16.16.19
2013-08-10 12:09:10,515 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 172.16.16.19
2013-08-10 12:09:10,522 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'Identifier=172.16.16.19, Profile=Sony BDP-Sx90 (2012)'
2013-08-10 12:09:10,523 DEBUG [ResourceDeliveryProcessor] Request for resource 9789 and type 'MEDIA_ITEM' received
2013-08-10 12:09:10,524 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 9789 (local)
2013-08-10 12:09:10,524 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 9789)
2013-08-10 12:09:10,531 DEBUG [VideoDAOImpl] Reading a Video (id = 9789)
2013-08-10 12:09:10,532 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 9789, format MATROSKA and profile Sony BDP-Sx90 (2012)
2013-08-10 12:09:10,532 DEBUG [MediaItemDAOImpl] Getting file of media item 9789
2013-08-10 12:09:10,537 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 200 OK, headers = [[Content-Type: video/x-matroska,Content-Length: 7850836105,Date: Sat, 10 Aug 2013 10:09:10 GMT,Server: Windows Server 2008 R2, UPnP/1.0 DLNADOC/1.50, Serviio/1.3,Cache-control: no-cache,contentFeatures.dlna.org: DLNA.ORG_PN=MATROSKA;DLNA.ORG_OP=01;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=01500000000000000000000000000000,transferMode.dlna.org: Streaming,realTimeInfo.dlna.org: DLNA.ORG_TLAG=*]]
2013-08-10 12:09:10,591 DEBUG [ServiioHttpService] Incoming request from /172.16.16.19:53929: GET /resource/9789/MEDIA_ITEM/MATROSKA-0/ORIGINAL HTTP/1.1, headers = [Host: 172.16.16.5:8895,Accept: */*,Range: bytes=0-1023,X-AV-Physical-Unit-Info: pa="Blu-ray Disc Player",X-AV-Client-Info: av=5.0; cn="Sony Corporation"; mn="Blu-ray Disc Player"; mv="2.0",getcontentFeatures.dlna.org: 1,transferMode.dlna.org: Streaming]]
2013-08-10 12:09:10,591 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 172.16.16.19
2013-08-10 12:09:10,592 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 172.16.16.19
2013-08-10 12:09:10,594 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'Identifier=172.16.16.19, Profile=Sony BDP-Sx90 (2012)'
2013-08-10 12:09:10,595 DEBUG [ResourceDeliveryProcessor] Request for resource 9789 and type 'MEDIA_ITEM' received
2013-08-10 12:09:10,595 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 9789 (local)
2013-08-10 12:09:10,595 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 9789)
2013-08-10 12:09:10,596 DEBUG [VideoDAOImpl] Reading a Video (id = 9789)
2013-08-10 12:09:10,597 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 9789, format MATROSKA and profile Sony BDP-Sx90 (2012)
2013-08-10 12:09:10,597 DEBUG [MediaItemDAOImpl] Getting file of media item 9789
2013-08-10 12:09:10,598 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 9789 (local)
2013-08-10 12:09:10,599 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 9789)
2013-08-10 12:09:10,599 DEBUG [VideoDAOImpl] Reading a Video (id = 9789)
2013-08-10 12:09:10,601 DEBUG [VideoDeliveryEngine] Delivering item '9789' for client 'Identifier=172.16.16.19, Profile=Sony BDP-Sx90 (2012)'
2013-08-10 12:09:10,601 DEBUG [MediaItemDAOImpl] Getting file of media item 9789
2013-08-10 12:09:10,602 DEBUG [VideoDeliveryEngine] Delivering file 'X-Men I - 720p.mkv' in native format
2013-08-10 12:09:10,602 DEBUG [MediaItemDAOImpl] Getting file of media item 9789
2013-08-10 12:09:10,603 DEBUG [MediaItemDAOImpl] Marking MediaItem (id = 9789) as read
2013-08-10 12:09:10,656 DEBUG [LocalContentCacheDecorator] Cleared cache (local_resetafterplay)
2013-08-10 12:09:10,656 DEBUG [GETMethodProcessor] Stream entity has length: 1024
2013-08-10 12:09:10,657 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 206 Partial Content, headers = [[Content-Type: video/x-matroska,Content-Length: 1024,Date: Sat, 10 Aug 2013 10:09:10 GMT,Server: Windows Server 2008 R2, UPnP/1.0 DLNADOC/1.50, Serviio/1.3,Cache-control: no-cache,Content-Range: bytes 0-1023/7850836105,contentFeatures.dlna.org: DLNA.ORG_PN=MATROSKA;DLNA.ORG_OP=01;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=01500000000000000000000000000000,transferMode.dlna.org: Streaming,realTimeInfo.dlna.org: DLNA.ORG_TLAG=*]]
2013-08-10 12:09:10,848 DEBUG [ServiioHttpService] Incoming request from /172.16.16.19:53930: HEAD /resource/9789/MEDIA_ITEM/MATROSKA-0/ORIGINAL HTTP/1.1, headers = [Host: 172.16.16.5:8895,Accept: */*,X-AV-Physical-Unit-Info: pa="Blu-ray Disc Player",X-AV-Client-Info: av=5.0; cn="Sony Corporation"; mn="Blu-ray Disc Player"; mv="2.0",getcontentFeatures.dlna.org: 1]]
2013-08-10 12:09:10,849 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 172.16.16.19
2013-08-10 12:09:10,849 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 172.16.16.19
2013-08-10 12:09:10,850 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'Identifier=172.16.16.19, Profile=Sony BDP-Sx90 (2012)'
2013-08-10 12:09:10,850 DEBUG [ResourceDeliveryProcessor] Request for resource 9789 and type 'MEDIA_ITEM' received
2013-08-10 12:09:10,850 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 9789 (local)
2013-08-10 12:09:10,851 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 9789)
2013-08-10 12:09:10,851 DEBUG [VideoDAOImpl] Reading a Video (id = 9789)
2013-08-10 12:09:10,852 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 9789, format MATROSKA and profile Sony BDP-Sx90 (2012)
2013-08-10 12:09:10,852 DEBUG [MediaItemDAOImpl] Getting file of media item 9789
2013-08-10 12:09:10,854 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 200 OK, headers = [[Content-Type: video/x-matroska,Content-Length: 7850836105,Date: Sat, 10 Aug 2013 10:09:10 GMT,Server: Windows Server 2008 R2, UPnP/1.0 DLNADOC/1.50, Serviio/1.3,Cache-control: no-cache,contentFeatures.dlna.org: DLNA.ORG_PN=MATROSKA;DLNA.ORG_OP=01;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=01500000000000000000000000000000,transferMode.dlna.org: Streaming,realTimeInfo.dlna.org: DLNA.ORG_TLAG=*]]
2013-08-10 12:09:10,872 DEBUG [ServiioHttpService] Incoming request from /172.16.16.19:53930: GET /resource/9789/MEDIA_ITEM/MATROSKA-0/ORIGINAL HTTP/1.1, headers = [Host: 172.16.16.5:8895,Accept: */*,Range: bytes=0-511,X-AV-Physical-Unit-Info: pa="Blu-ray Disc Player",X-AV-Client-Info: av=5.0; cn="Sony Corporation"; mn="Blu-ray Disc Player"; mv="2.0",getcontentFeatures.dlna.org: 1,transferMode.dlna.org: Streaming]]
2013-08-10 12:09:10,872 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 172.16.16.19
2013-08-10 12:09:10,873 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 172.16.16.19
2013-08-10 12:09:10,873 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'Identifier=172.16.16.19, Profile=Sony BDP-Sx90 (2012)'
2013-08-10 12:09:10,873 DEBUG [ResourceDeliveryProcessor] Request for resource 9789 and type 'MEDIA_ITEM' received
2013-08-10 12:09:10,874 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 9789 (local)
2013-08-10 12:09:10,874 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 9789)
2013-08-10 12:09:10,874 DEBUG [VideoDAOImpl] Reading a Video (id = 9789)
2013-08-10 12:09:10,875 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 9789, format MATROSKA and profile Sony BDP-Sx90 (2012)
2013-08-10 12:09:10,875 DEBUG [MediaItemDAOImpl] Getting file of media item 9789
2013-08-10 12:09:10,877 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 9789 (local)
2013-08-10 12:09:10,877 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 9789)
2013-08-10 12:09:10,877 DEBUG [VideoDAOImpl] Reading a Video (id = 9789)
2013-08-10 12:09:10,878 DEBUG [VideoDeliveryEngine] Delivering item '9789' for client 'Identifier=172.16.16.19, Profile=Sony BDP-Sx90 (2012)'
2013-08-10 12:09:10,878 DEBUG [MediaItemDAOImpl] Getting file of media item 9789
2013-08-10 12:09:10,879 DEBUG [VideoDeliveryEngine] Delivering file 'X-Men I - 720p.mkv' in native format
2013-08-10 12:09:10,879 DEBUG [MediaItemDAOImpl] Getting file of media item 9789
2013-08-10 12:09:10,880 DEBUG [MediaItemDAOImpl] Marking MediaItem (id = 9789) as read
2013-08-10 12:09:10,882 DEBUG [LocalContentCacheDecorator] Cleared cache (local_resetafterplay)
2013-08-10 12:09:10,882 DEBUG [GETMethodProcessor] Stream entity has length: 512
2013-08-10 12:09:10,882 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 206 Partial Content, headers = [[Content-Type: video/x-matroska,Content-Length: 512,Date: Sat, 10 Aug 2013 10:09:10 GMT,Server: Windows Server 2008 R2, UPnP/1.0 DLNADOC/1.50, Serviio/1.3,Cache-control: no-cache,Content-Range: bytes 0-511/7850836105,contentFeatures.dlna.org: DLNA.ORG_PN=MATROSKA;DLNA.ORG_OP=01;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=01500000000000000000000000000000,transferMode.dlna.org: Streaming,realTimeInfo.dlna.org: DLNA.ORG_TLAG=*]]
2013-08-10 12:09:10,910 DEBUG [ServiioHttpService] Incoming request from /172.16.16.19:53930: GET /resource/9789/MEDIA_ITEM/MATROSKA-0/ORIGINAL HTTP/1.1, headers = [Host: 172.16.16.5:8895,Accept: */*,Range: bytes=4151-4662,X-AV-Physical-Unit-Info: pa="Blu-ray Disc Player",X-AV-Client-Info: av=5.0; cn="Sony Corporation"; mn="Blu-ray Disc Player"; mv="2.0",getcontentFeatures.dlna.org: 1,transferMode.dlna.org: Streaming]]
2013-08-10 12:09:10,910 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 172.16.16.19
2013-08-10 12:09:10,911 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 172.16.16.19
2013-08-10 12:09:10,912 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'Identifier=172.16.16.19, Profile=Sony BDP-Sx90 (2012)'
2013-08-10 12:09:10,912 DEBUG [ResourceDeliveryProcessor] Request for resource 9789 and type 'MEDIA_ITEM' received
2013-08-10 12:09:10,912 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 9789 (local)
2013-08-10 12:09:10,912 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 9789)
2013-08-10 12:09:10,914 DEBUG [VideoDAOImpl] Reading a Video (id = 9789)
2013-08-10 12:09:10,915 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 9789, format MATROSKA and profile Sony BDP-Sx90 (2012)
2013-08-10 12:09:10,915 DEBUG [MediaItemDAOImpl] Getting file of media item 9789
2013-08-10 12:09:10,916 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 9789 (local)
2013-08-10 12:09:10,916 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 9789)
2013-08-10 12:09:10,917 DEBUG [VideoDAOImpl] Reading a Video (id = 9789)
2013-08-10 12:09:10,918 DEBUG [VideoDeliveryEngine] Delivering item '9789' for client 'Identifier=172.16.16.19, Profile=Sony BDP-Sx90 (2012)'
2013-08-10 12:09:10,918 DEBUG [MediaItemDAOImpl] Getting file of media item 9789
2013-08-10 12:09:10,920 DEBUG [VideoDeliveryEngine] Delivering file 'X-Men I - 720p.mkv' in native format
2013-08-10 12:09:10,920 DEBUG [MediaItemDAOImpl] Getting file of media item 9789
2013-08-10 12:09:10,920 DEBUG [MediaItemDAOImpl] Marking MediaItem (id = 9789) as read
2013-08-10 12:09:10,922 DEBUG [LocalContentCacheDecorator] Cleared cache (local_resetafterplay)
2013-08-10 12:09:10,923 DEBUG [GETMethodProcessor] Stream entity has length: 512
2013-08-10 12:09:10,923 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 206 Partial Content, headers = [[Content-Type: video/x-matroska,Content-Length: 512,Date: Sat, 10 Aug 2013 10:09:10 GMT,Server: Windows Server 2008 R2, UPnP/1.0 DLNADOC/1.50, Serviio/1.3,Cache-control: no-cache,Content-Range: bytes 4151-4662/7850836105,contentFeatures.dlna.org: DLNA.ORG_PN=MATROSKA;DLNA.ORG_OP=01;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=01500000000000000000000000000000,transferMode.dlna.org: Streaming,realTimeInfo.dlna.org: DLNA.ORG_TLAG=*]]
2013-08-10 12:09:10,931 DEBUG [ServiioHttpService] Incoming request from /172.16.16.19:53930: GET /resource/9789/MEDIA_ITEM/MATROSKA-0/ORIGINAL HTTP/1.1, headers = [Host: 172.16.16.5:8895,Accept: */*,Range: bytes=4391-4902,X-AV-Physical-Unit-Info: pa="Blu-ray Disc Player",X-AV-Client-Info: av=5.0; cn="Sony Corporation"; mn="Blu-ray Disc Player"; mv="2.0",getcontentFeatures.dlna.org: 1,transferMode.dlna.org: Streaming]]
2013-08-10 12:09:10,932 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 172.16.16.19
2013-08-10 12:09:10,933 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 172.16.16.19
2013-08-10 12:09:10,933 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'Identifier=172.16.16.19, Profile=Sony BDP-Sx90 (2012)'
2013-08-10 12:09:10,934 DEBUG [ResourceDeliveryProcessor] Request for resource 9789 and type 'MEDIA_ITEM' received
2013-08-10 12:09:10,934 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 9789 (local)
2013-08-10 12:09:10,934 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 9789)
2013-08-10 12:09:10,935 DEBUG [VideoDAOImpl] Reading a Video (id = 9789)
2013-08-10 12:09:10,936 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 9789, format MATROSKA and profile Sony BDP-Sx90 (2012)
2013-08-10 12:09:10,936 DEBUG [MediaItemDAOImpl] Getting file of media item 9789
2013-08-10 12:09:10,937 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 9789 (local)
2013-08-10 12:09:10,938 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 9789)
2013-08-10 12:09:10,938 DEBUG [VideoDAOImpl] Reading a Video (id = 9789)
2013-08-10 12:09:10,939 DEBUG [VideoDeliveryEngine] Delivering item '9789' for client 'Identifier=172.16.16.19, Profile=Sony BDP-Sx90 (2012)'
2013-08-10 12:09:10,940 DEBUG [MediaItemDAOImpl] Getting file of media item 9789
2013-08-10 12:09:10,941 DEBUG [VideoDeliveryEngine] Delivering file 'X-Men I - 720p.mkv' in native format
2013-08-10 12:09:10,941 DEBUG [MediaItemDAOImpl] Getting file of media item 9789
2013-08-10 12:09:10,942 DEBUG [MediaItemDAOImpl] Marking MediaItem (id = 9789) as read
2013-08-10 12:09:10,943 DEBUG [LocalContentCacheDecorator] Cleared cache (local_resetafterplay)
2013-08-10 12:09:10,944 DEBUG [GETMethodProcessor] Stream entity has length: 512
2013-08-10 12:09:10,944 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 206 Partial Content, headers = [[Content-Type: video/x-matroska,Content-Length: 512,Date: Sat, 10 Aug 2013 10:09:10 GMT,Server: Windows Server 2008 R2, UPnP/1.0 DLNADOC/1.50, Serviio/1.3,Cache-control: no-cache,Content-Range: bytes 4391-4902/7850836105,contentFeatures.dlna.org: DLNA.ORG_PN=MATROSKA;DLNA.ORG_OP=01;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=01500000000000000000000000000000,transferMode.dlna.org: Streaming,realTimeInfo.dlna.org: DLNA.ORG_TLAG=*]]


Here one file that is not working compared to a working one:
http://imagebin.org/267104

Re: Sony BDP-S490 does not play all MKV

PostPosted: Tue Aug 13, 2013 6:20 pm
by bunker
FFMPEG File Details:
  Code:
ffmpeg version N-54096-ge41bf19 Copyright (c) 2000-2013 the FFmpeg developers
  built on Jun 18 2013 10:49:28 with gcc 4.7.2 (GCC)
  configuration: --enable-static --disable-shared --disable-ffplay --disable-ffs
erver --enable-memalign-hack --enable-libmp3lame --enable-libass --enable-librtm
p --enable-fontconfig --enable-libfreetype --enable-zlib --enable-libx264 --extr
a-libs='-lrtmp -lpolarssl -lws2_32 -lwinmm -lexpat -lfreetype -lfribidi -lz' --a
rch=x86 --enable-runtime-cpudetect --enable-pthreads --target-os=mingw32 --cross
-prefix=i686-w64-mingw32- --enable-gpl --pkg-config=pkg-config
  libavutil      52. 37.101 / 52. 37.101
  libavcodec     55. 16.100 / 55. 16.100
  libavformat    55.  9.100 / 55.  9.100
  libavdevice    55.  2.100 / 55.  2.100
  libavfilter     3. 77.101 /  3. 77.101
  libswscale      2.  3.100 /  2.  3.100
  libswresample   0. 17.102 /  0. 17.102
  libpostproc    52.  3.100 / 52.  3.100
[matroska,webm @ 01885F00] max_analyze_duration 5000000 reached at 5005000 micro
seconds
[matroska,webm @ 01885F00] Could not find codec parameters for stream 4 (Subtitl
e: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 01885F00] Could not find codec parameters for stream 6 (Subtitl
e: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 01885F00] Could not find codec parameters for stream 8 (Subtitl
e: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
Input #0, matroska,webm, from 'X-Men I - 720p.mkv':
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    Stream #0:0(ger): Video: h264 (High), yuv420p, 1920x816 [SAR 1:1 DAR 40:17],
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If i remove the subtitles and reencode the file it plays but i can not fast forward like in other movies.

Re: Sony BDP-S490 does not play all MKV

PostPosted: Wed Aug 14, 2013 12:38 am
by sysrage
Try disabling the subtitle option for "Burned-in subtitles" in the console. This fixed the issue I had playing some MKV files that had embedded subtitles.

Re: Sony BDP-S490 does not play all MKV

PostPosted: Fri Aug 16, 2013 7:42 am
by bunker
that did not help, it does not play at all

Re: Sony BDP-S490 does not play all MKV

PostPosted: Thu Jan 16, 2014 5:38 pm
by figgo
I have similar issue. My Sony BDP cannot even show the mkv file in the list.

Re: Sony BDP-S490 does not play all MKV

PostPosted: Thu Jan 16, 2014 6:52 pm
by Illico
figgo wrote:I have similar issue. My Sony BDP cannot even show the mkv file in the list.


Could you provide information about your mkv file format ? (see my signature links)
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