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Subtitles stop working in 1.3

PostPosted: Mon Aug 12, 2013 1:27 pm
by jamir2013
Hello
I was using servio 1.2 working great with my sony bravia 40nx700 and now with the 1.3 update the subtitles work intermitent, ie, they only appear like in intervals of 10 sec and just one sentence, then they dont show for more 10 sec.

Any help?

PS. Sory for the english im portuguese.

Re: Subtitles stop working in 1.3

PostPosted: Mon Aug 12, 2013 7:56 pm
by zip
Can you send me the subtitles file? zip[at]serviio[dot]org

Re: Subtitles stop working in 1.3

PostPosted: Tue Aug 13, 2013 1:34 am
by jamir2013
sure i will send it to you, but it happens to all files (i have arround 200) and they all worked before and stoped now and i didn't "touch" the files also they work great with others softwares, but if you want i can send it.

Thanks

Re: Subtitles stop working in 1.3

PostPosted: Tue Aug 13, 2013 6:20 pm
by zip
I tried with a file I have and all worked as expected. Are you on Windows? Did you use some character encoding in the console other than utf-8 ?

Re: Subtitles stop working in 1.3

PostPosted: Wed Aug 14, 2013 1:36 pm
by jamir2013
Yes i am in windows, and like i said before there is no problem with the files because they were working fine before 1.3 and they all work fine with other media servers, only with serviio 1.3 they dont work

Re: Subtitles stop working in 1.3

PostPosted: Wed Aug 14, 2013 10:23 pm
by zip
can you try the latest ffmpeg? http://wiki.serviio.org/doku.php?id=win_ffmpeg

Re: Subtitles stop working in 1.3

PostPosted: Thu Aug 22, 2013 9:14 pm
by egh2ema
Dear, I have the same problem as mentioned in this forum, with the 1.2.1 version did not experience this problem, and Realize the ffmpeg update to version mentioned in the link but the problem persists, you think of any other solution for this problem.
Serviio is running on Windows 7 HP 64B.
Serviio is configured as described in this forum.

Greetings to you very carefully. :D

Emanuel

Re: Subtitles stop working in 1.3

PostPosted: Sun Aug 25, 2013 11:40 am
by irahodei
It's also happening to me. In 1.2.1 all subs are working fine but in this new version one sentence ok and 10secs ko.

I've already updated ffmpeg... what can i do?? Thanks in advance

Re: Subtitles stop working in 1.3

PostPosted: Sun Aug 25, 2013 2:39 pm
by RenoRJ
Same problem here, but I noticed that it not occur for english subtitles.
I used portuguese brazilian subtitles, and it works perfectly on version 1.2.1. After the upgrade to version 1.3 (and 1.3.1) it stopped working properly, some of them appeared some not.
I't's not a problem with the subtitle files (already checked them), but to test I got a english subtilte and it worked fine.

The solution for me was to downgrade to version 1.2.1 and all my subtitles are working fine again. :)

Let me know if you find a solution for the 1.3 version.


Regards

Re: Subtitles stop working in 1.3

PostPosted: Mon Aug 26, 2013 9:09 am
by zip
what character encoding do you have in the console. And can someone send me the srt file that's causing this to the email address above?

Re: Subtitles stop working in 1.3

PostPosted: Mon Sep 02, 2013 5:40 am
by RenoRJ
Just sent an email with the file attached.

Regards

Re: Subtitles stop working in 1.3

PostPosted: Sun Sep 15, 2013 4:09 pm
by zip
So the subtitles file is not in UTF-8 encoding and FFmpeg skipps the lines with illegal characters. Previous FFMpeg didn't do that.

To get around it for your file(s), enter this to the character encoding field in the console

  Code:
iso8859-2


I will try to make it more error prone for future.

Re: Subtitles stop working in 1.3

PostPosted: Tue Nov 26, 2013 2:34 pm
by awatrin
Hi, I've tested a lot of codes, and the one that works with brazillian portuguese subtitles is: iso8859-1

It shows all the characters, including ç, ê, é, etc.

Re: Subtitles stop working in 1.3

PostPosted: Wed Dec 25, 2013 1:43 pm
by achtoug
irahodei wrote:It's also happening to me. In 1.2.1 all subs are working fine but in this new version one sentence ok and 10secs ko.


Hi All

Same problem here with finnish language, from the version 1.3 the subtitles work only sometimes or not at all :( I had to get back to the version 1.2.1 :!:

Sony Blu-ray Player BDP-S480

Re: Subtitles stop working in 1.3

PostPosted: Wed Dec 25, 2013 7:21 pm
by Illico
achtoug wrote:...
Same problem here with finnish language, from the version 1.3 the subtitles work only sometimes or not at all :( I had to get back to the version 1.2.1 :!:
Sony Blu-ray Player BDP-S480

Where does subtitles come from ? avi, mkv embedded, external srt file ? please could you provide more informations?

Re: Subtitles stop working in 1.3

PostPosted: Wed Dec 25, 2013 10:01 pm
by achtoug
Illico wrote:
achtoug wrote:...
Same problem here with finnish language, from the version 1.3 the subtitles work only sometimes or not at all :( I had to get back to the version 1.2.1 :!:
Sony Blu-ray Player BDP-S480

Where does subtitles come from ? avi, mkv embedded, external srt file ? please could you provide more informations?


Hi Illico

The subtitles are external srt file.

Regards

Re: Subtitles stop working in 1.3

PostPosted: Sat Dec 28, 2013 2:25 am
by ciberglo
awatrin wrote:Hi, I've tested a lot of codes, and the one that works with brazillian portuguese subtitles is: iso8859-1

It shows all the characters, including ç, ê, é, etc.



Mannnnn, this solution is AMAZING!!! I'm also from brazil, and this was the only solution I've found to work with our subtitles in a Sony Bravia tv (nx655).

Thank you to share this solution. For everyone else with pt-br (brazil/brazilian) subtitles, please change the Subtitle character encoding (inside Delivery/Subtitles tab) to iso8859-1

Thanks! Muito obrigado! Valeu! hehe

Re: Subtitles stop working in 1.3

PostPosted: Wed Jul 02, 2014 2:43 am
by eugeniombr
Hi everyone,

I've changed character encoding to iso8859-1 in order to play videos with subtitles in pt-br (portuguese/brazil) but I'm still having the same problem mentioned above. Serviio doesn't recognize the ".srt" files. When I watch those same movies/series locally in VLC or Quicktime I can choose my pt-br subtitles and they work fine. However, when I try to use Serviio I can stream those movies but the pt-br subtitles doesn't work.

My TV is a SAMSUNG UN40FN5500 and I'm using Serviio 1.4.1.2 on a Mac with MacOS 10.9.3. They are connected with "Generic DLNA Profile". I tried to use "Samsung TV / Player (E/F - Series)" profile but the problem get worse. On that profile, my TV can't connect on Serviio.

I'll be very please if anyone can help me with this issue...