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[SOLVED] mkv + srt = Error ! (sony bdp-s590)

PostPosted: Wed Nov 06, 2013 8:03 am
by dekron
Hello everyone !

Looking for a media center to stream content on a Sony Bdp S590 (2012), I get to use Serviio and it worked just fine ... well, until I tried to stream a mkv content with an external subtitle.

I'm using :
Sony bdp s590
Serviio v1.3.1
Bla.mkv
Bla.srt

The thing is, that the mkv file just work well without the .srt file, but once I add it in the same folder, my Sony blu ray player show me "Bla.mkv - m2ts file" instead of "*Bla.mkv - mkv file", so it lose it's star before the file name and it is recognize as a m2ts file (it is maybe normal i'm not an expert).

the thing is, i got the error message "the file is corrupted or unreadable" something like this.

I tried to rename it shortly, didn't work,
I set the subtitles options like the screenshot in this post (http://forum.serviio.org/viewtopic.php?f=11&t=14340) but it didn't work,
I tried to convert to UTf-8, didn't work,

The most awkward thing is that is seemed to work once, and i tried to reinstall serviio yesterday, it also seemed to work the first time, then i renamed (Bla1 instead of Bla) my .mkv and .srt file and forced the refresh, and i got this error message again.

I haven't any [ or ] in my file path (http://forum.serviio.org/viewtopic.php?f=11&t=9623)

Does anyone share the same trouble ?

thanks

Re: mkv + srt = Error ! (sony bdp-s590)

PostPosted: Wed Nov 06, 2013 10:14 am
by nonolk
Hello Dekron,

Just uncheck "Enable burned in subtitles" it should work then, also consider unchecking "Enable Extraction of subtitles....".

Best regards,

Re: mkv + srt = Error ! (sony bdp-s590)

PostPosted: Wed Nov 06, 2013 1:16 pm
by dekron
hi,

I've already tried each of the following sequences without success (x = checked, o=unchecked)

x
o
o

x
x
o

x
x
x

At least it should have worked once or twice, and i can't explain it either ... :S

Re: mkv + srt = Error ! (sony bdp-s590)

PostPosted: Wed Nov 06, 2013 2:12 pm
by patters
Have you tried stopping and restarting Serviio after you've made the changes. Sometimes that's necessary.

Re: mkv + srt = Error ! (sony bdp-s590)

PostPosted: Wed Nov 06, 2013 3:03 pm
by dekron
Yes, many times (stopping and restarting serviio console + service manually + refresh). I'll try everything again slowly tonight but I don't expect much success ...

Don't you have the same issue with an external subtitle file (.srt) ?

Re: mkv + srt = Error ! (sony bdp-s590)

PostPosted: Wed Nov 06, 2013 5:12 pm
by Illico
dekron wrote:...my Sony blu ray player show me "Bla.mkv - m2ts file" instead of "*Bla.mkv - mkv file", so it lose it's star before the file name and it is recognize as a m2ts file (it is maybe normal i'm not an expert).

For your information.
- When there is no srt file, the mkv file is delivered in native format "*Bla.mkv - mkv file"
- When there is a srt file, serviio remux audio with a transcoded video track (sub burning) into a mpegts container, the file appears as "Bla.mkv - m2ts file" (m2ts means mpeg2ts)

Then you can try to enable detailed logging and check the ffmpeg command line used to transcode your mkv file with srt file ?
Post this log section here.

Re: mkv + srt = Error ! (sony bdp-s590)

PostPosted: Wed Nov 06, 2013 7:49 pm
by dekron
The log file is quite large !!

I got this error message (but it was already in UTF-8 when i checked, with codes "xE7"-like instead of the "ê":
Line 105: [subrip @ 019F17E0] Unable to recode subtitle event "<i>Ça risque d'être assez délicat.</i>" from UTF-8 to UTF-8
Line 127: [subrip @ 032617E0] Unable to recode subtitle event "<i>Ça risque d'être assez délicat.</i>" from UTF-8 to UTF-8
Line 164: [subrip @ 0323E8E0] Unable to recode subtitle event "<i>Ça risque d'être assez délicat.</i>" from UTF-8 to UTF-8
Line 186: [subrip @ 01E5FBC0] Unable to recode subtitle event "<i>Ça risque d'être assez délicat.</i>" from UTF-8 to UTF-8
Line 9606: [subrip @ 0385A000] Unable to recode subtitle event "<i>Ça risque d'être assez délicat.</i>" from UTF-8 to UTF-8
Line 9665: [subrip @ 0372A000] Unable to recode subtitle event "<i>Ça risque d'être assez délicat.</i>" from UTF-8 to UTF-8


I used "Notepad++" to convert the original file to the UTF-8 format, maybe i shouldn't have ... Anyway I replaced this sentence by removing any special character, and it seems to work now ...

So it seems to be an issue with the content of the subtitle file ... i will keep the "debug" mode in mind next time I got trouble ! thanks to you anyway, this is solved

Re: [solved]mkv + srt = Error ! (sony bdp-s590)

PostPosted: Wed Nov 06, 2013 7:54 pm
by Illico
You can try to check your srt file with this tools : http://wiki.serviio.org/doku.php?id=srtwiz
or search on google...