if you have a pro version or trial version, do you try with Mediabrowser ?
R: Trial version (14 days for free version), media browser works perfect localy.
What are film formats?
R: I have various, MKV, MPeg, AVI
What is the serviio version ?
R: 1.5 mac
Do you store media on external drive?
R: Yes it's all stored in a WD 1 Ter
Could you enable
detailed logging and check log file when you start a movie?
015-02-23 18:08:05,865 INFO [PortMappingChecker] Running a check for external mapping of port 23424 on '89.114.155.75'
2015-02-23 18:08:06,730 INFO [PortMappingChecker] Port 23424 is open
2015-02-23 18:14:18,727 WARN [IndexedDiskCache] Region [online_technical_metadata] Disk cache not shutdown properly, shutting down now.
2015-02-23 18:14:18,727 WARN [IndexedDiskCache] Region [tokens] Disk cache not shutdown properly, shutting down now.
2015-02-23 18:14:18,728 WARN [IndexedDiskCache] Region [thumbnails] Disk cache not shutdown properly, shutting down now.
2015-02-23 18:14:18,936 INFO [LibraryOneTimeScanner] Interrupting library scan
2015-02-23 18:14:18,936 INFO [LibraryDeltaScanner] Stopping the library delta scan
2015-02-23 18:14:18,937 INFO [PlaylistMaintainerWorker] Finished looking for playlist changes
2015-02-23 18:14:19,039 INFO [FeedUpdaterWorker] Finished looking for online resources information
2015-02-23 18:14:19,039 INFO [RepositoriesStatusCoordinator$RepositoriesStatusThread] Finished checking repositories status
2015-02-23 18:14:19,142 INFO [PluginCompilerThread] Finished looking for plugins
2015-02-23 18:14:19,330 INFO [PortMapper] Stopping port mapping scheduler
2015-02-23 18:14:19,350 INFO [SearchIndexer] Closing search index writer
2015-02-23 18:14:19,373 INFO [SearchIndexer] Closing search index writer
2015-02-23 18:14:19,374 INFO [DiscoveryAdvertisementNotifier] Leaving DiscoveryAdvertisementNotifier
2015-02-23 18:14:19,374 INFO [WebServer] WebServer shutting down
2015-02-23 18:14:19,374 INFO [EventSubscriptionExpirationChecker] Leaving EventSubscriptionExpirationChecker, removing all event subscriptions
2015-02-23 18:14:19,374 INFO [DiscoverySSDPMessageListener] Leaving DiscoverySSDPMessageListener
2015-02-23 18:14:19,374 INFO [EventDispatcher] Leaving EventDispatcher
2015-02-23 18:14:19,375 INFO [DatabaseManager] Shutting down database
2015-02-23 18:14:19,930 INFO [AbstractTranscodingDeliveryEngine] Cleaning transcode engine and its data
---------------------------------------------------------------
Mon Feb 23 18:21:14 WET 2015:
Booting Derby version The Apache Software Foundation - Apache Derby - 10.11.1.1 - (1616546): instance a816c00e-014b-b7ab-ef21-fffff4a463b2
on database directory /Library/Application Support/Serviio/library/db with class loader sun.misc.Launcher$AppClassLoader@3f99bd52
Loaded from file:/Library/Application%20Support/Serviio/lib/derby.jar
java.vendor=Oracle Corporation
java.runtime.version=1.8.0_20-b26
user.dir=/
os.name=Mac OS X
os.arch=x86_64
os.version=10.10.2
derby.system.home=/Library/Application Support/Serviio/library
derby.stream.error.file=../log/derby.log
Database Class Loader started - derby.database.classpath=''