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[SOLVED] Sony Bravia (2014) TV does not play .MOV

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MalvernBloke

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Joined: Wed Apr 08, 2015 1:13 pm

Post Wed Apr 08, 2015 1:32 pm

[SOLVED] Sony Bravia (2014) TV does not play .MOV

Hi.
I am running serviio 1.5.1 server running on a windows vista laptop to send media to my Sony Bravia 55X9005B TV DLNA client over wifi.
It does everything I want except for one thing which I am curious about, which is that it does not work for .MOV video format. The serviio console says that the files have been added to the library but they just do not show up on the client.
Is there a profile fix for this?
Thanks.
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Illico

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Post Wed Apr 08, 2015 7:12 pm

Re: Sony Bravia (2014) TV does not play .MOV

Could you provide information about this file format (see signature links - ffmpeg -i result) ?
Illico
Sony 2010 KDL-46EX501 | BDP-S373 | SMP-N100 | Windows 8-i7 | Network DD HD-CE1.5TLU2 | Livebox2-UHD86 | ServiiDroid | ServiiGo | BubbleUPnP
Serviio beta tester - Moderator
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MalvernBloke

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Post Thu Apr 09, 2015 10:37 am

Re: Sony Bravia (2014) TV does not play .MOV

See attachment for ffmpeg command output.

By the way, I have discovered a workaround I can use is to convert the .MOV to a .MP4 using WinX Video Converter.

But it would still be nice to not have the hassle :)
Attachments
ffmpeg output.docx
ffmpeg output for .MOV video format file
(48.52 KiB) Downloaded 149 times
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Illico

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Post Thu Apr 09, 2015 12:45 pm

Re: Sony Bravia (2014) TV does not play .MOV

Could you share a short sample file (via dropbox, googledrive or other) ?
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MalvernBloke

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Post Thu Apr 09, 2015 7:07 pm

Re: Sony Bravia (2014) TV does not play .MOV

This is a short (5 second) sample file:

https://www.dropbox.com/s/4ikhqyw3xaqz7 ... 1.MOV?dl=0
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Illico

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Post Fri Apr 10, 2015 6:56 pm

Re: Sony Bravia (2014) TV does not play .MOV

The sample file plays on my Sony Bravia 2010 TV with (2010) and (2013/2014) profiles.

Could you enable detailed logging and send the log file section where you start the video playing?

These video should be transcode to mpeg2/ac3 over mpegts container when Sony Bravia 2013/2014 is selected.
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MalvernBloke

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Post Fri Apr 10, 2015 10:30 pm

Re: Sony Bravia (2014) TV does not play .MOV

Hi.
I am not quite with you.
The problem is that the .MOV file does not appear on my TV so I cannot play it even if I want to. The console (and the log file) says that it is added to the library, but it then seems to get lost between the server and the TV because when I look under the 'recently added' folder nothing is there.
If I convert the .MOV to a .MP4 file (using WinX video Converter) then it all behaves as I would expect (I add it to the library on the laptop server and it immediately appears under the 'recently added' folder on the TV and I can play it no problem as well).
It is as if for some reason it just does not like the .MOV extension name.
Hope this makes some kind of sense to you.
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Illico

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Post Sat Apr 11, 2015 8:21 am

Re: Sony Bravia (2014) TV does not play .MOV

What is profile selected on your serviio console for your sony device ?

Could you check your ./serviio/config/profiles.xml file and check the 2013/2014 profile section ?

This is mine :
  Code:
   <Profile id="sony2013" name="Sony Bravia TV (2013/14)" extendsProfileId="1">
      <!-- this is WIP, should be included in the inheritance tree if possible -->
        <!-- 2013/2014 models
              Codec list supported :2013 : http://pdf.crse.com/manuals/13MW802111/EN/codeclist.html#5
              Codec list supported :2014 : http://pdf.crse.com/manuals/14HM094111/EN/codeclist.html#10
             - Still images: JPEG (*.jpg / *.jpe / *.jpeg), MPO (*.mpo), RAW (*.arw)
             - Music: LPCM, MP1L1 / MP1L2 / MP1L3 / MP2L1 / MP2L2 / MP2L3 / MP2.5L3 (*.mp3), AAC-LC / HE-AAC v1/v2 (*.mp4 / *.m4a / *.3gp / *.3g2), WMA9 (*.wma)
             - Video: MPEG1 / MPEG2PS / AVCHD , MP4, Xvid, Motion JPEG, VC1, MKV, 3gpp, MOV, WebM
          -->
      <Detection>
         <UPnPSearch>
            <FriendlyName>BRAVIA (KDL-\d{2}W[56789]\d{2}[AB].*)|(KD-\d{2}X[89]\d{3}[AB].*)</FriendlyName>
         </UPnPSearch>
      </Detection>
      <DeviceDescription>
         <!-- act as WMP so that the TV doesn't show root categories -->
         <ModelName>Windows Media Player Sharing</ModelName>
         <ModelNumber>3.0</ModelNumber>
         <Manufacturer>Microsoft Corporation</Manufacturer>
      </DeviceDescription>
      <ContentDirectoryMessageBuilder>org.serviio.upnp.service.contentdirectory.SonyDLNAMessageBuilder</ContentDirectoryMessageBuilder>
      <ContentDirectoryDefinitionFilter>org.serviio.upnp.service.contentdirectory.definition.WMPContentDirectoryDefinitionFilter</ContentDirectoryDefinitionFilter>
      <MediaFormatProfiles>
         <!-- Rename native WMA formats to those supported by the tv -->
         <MediaFormatProfile mime-type="audio/x-ms-wma" name="WMABASE">WMA_BASE</MediaFormatProfile>
         <MediaFormatProfile mime-type="audio/x-ms-wma" name="WMAFULL">WMA_FULL</MediaFormatProfile>
         <!-- Rename 3gp profiles that can be played as AVC -->
         <MediaFormatProfile mime-type="video/mp4" name="AVC_MP4_MP_SD_AAC_MULT5">AVC_3GPP_BL_QCIF15_AAC</MediaFormatProfile>
         <!-- Rename native avi formats to those supported by the tv -->
         <MediaFormatProfile mime-type="video/avi" name="">AVI</MediaFormatProfile>
         <!-- Rename native mpeg2ts with h264+ac3/aac formats to those supported by the tv (aac support is not advertised by the renderer but it works) -->
         <MediaFormatProfile mime-type="video/vnd.dlna.mpeg-tts" name="AVC_TS_HD_50_AC3,AVC_TS_HD_24_AC3,AVC_TS_HD_60_AC3,AVC_TS_HD_EU">AVC_TS_MP_HD_AC3</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/vnd.dlna.mpeg-tts" name="AVC_TS_HD_50_AC3,AVC_TS_HD_24_AC3,AVC_TS_HD_60_AC3,AVC_TS_HD_EU">AVC_TS_MP_SD_AC3</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/vnd.dlna.mpeg-tts" name="AVC_TS_HD_50_AC3,AVC_TS_HD_24_AC3,AVC_TS_HD_60_AC3,AVC_TS_HD_EU">AVC_TS_MP_HD_AAC_MULT5</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/vnd.dlna.mpeg-tts" name="AVC_TS_HD_50_AC3,AVC_TS_HD_24_AC3,AVC_TS_HD_60_AC3,AVC_TS_HD_EU">AVC_TS_MP_SD_AAC_MULT5</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/vnd.dlna.mpeg-tts" name="AVC_TS_HD_50_AC3_T,AVC_TS_HD_24_AC3_T,AVC_TS_HD_60_AC3_T,AVC_TS_HD_EU_T">AVC_TS_MP_HD_AC3_T</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/vnd.dlna.mpeg-tts" name="AVC_TS_HD_50_AC3_T,AVC_TS_HD_24_AC3_T,AVC_TS_HD_60_AC3_T,AVC_TS_HD_EU_T">AVC_TS_MP_SD_AC3_T</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/vnd.dlna.mpeg-tts" name="AVC_TS_HD_50_AC3_T,AVC_TS_HD_24_AC3_T,AVC_TS_HD_60_AC3_T,AVC_TS_HD_EU_T">AVC_TS_HP_HD_MPEG1_L2_T</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/vnd.dlna.mpeg-tts" name="AVC_TS_HD_50_AC3_T,AVC_TS_HD_24_AC3_T,AVC_TS_HD_60_AC3_T,AVC_TS_HD_EU_T">AVC_TS_HP_SD_MPEG1_L2_T</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/vnd.dlna.mpeg-tts" name="AVC_TS_HD_50_AC3_T,AVC_TS_HD_24_AC3_T,AVC_TS_HD_60_AC3_T,AVC_TS_HD_EU_T">AVC_TS_MP_HD_AAC_MULT5_T</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/vnd.dlna.mpeg-tts" name="AVC_TS_HD_50_AC3_T,AVC_TS_HD_24_AC3_T,AVC_TS_HD_60_AC3_T,AVC_TS_HD_EU_T">AVC_TS_MP_SD_AAC_MULT5_T</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/vnd.dlna.mpeg-tts" name="AVC_TS_HD_50_AC3_T,AVC_TS_HD_24_AC3_T,AVC_TS_HD_60_AC3_T,AVC_TS_HD_EU_T">AVC_TS_MP_SD_MPEG1_L3</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/vnd.dlna.mpeg-tts" name="AVC_TS_HD_50_AC3_T,AVC_TS_HD_24_AC3_T,AVC_TS_HD_60_AC3_T,AVC_TS_HD_EU_T">AVC_TS_MP_SD_MPEG1_L3_T</MediaFormatProfile>
         <!-- Rename transcoded mpeg2ts with h264 to one of the TV's supported profiles -->
         <MediaFormatProfile mime-type="video/mpeg" name="AVC_TS_HD_50_AC3_ISO,AVC_TS_HD_24_AC3_ISO,AVC_TS_HD_60_AC3_ISO,AVC_TS_HD_EU_ISO">AVC_TS_MP_HD_AC3_ISO</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/mpeg" name="AVC_TS_HD_50_AC3_ISO,AVC_TS_HD_24_AC3_ISO,AVC_TS_HD_60_AC3_ISO,AVC_TS_HD_EU_ISO">AVC_TS_MP_SD_AC3_ISO</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/mpeg" name="AVC_TS_HD_50_AC3_ISO,AVC_TS_HD_24_AC3_ISO,AVC_TS_HD_60_AC3_ISO,AVC_TS_HD_EU_ISO">AVC_TS_HP_HD_MPEG1_L2_ISO</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/mpeg" name="AVC_TS_HD_50_AC3_ISO,AVC_TS_HD_24_AC3_ISO,AVC_TS_HD_60_AC3_ISO,AVC_TS_HD_EU_ISO">AVC_TS_HP_SD_MPEG1_L2_ISO</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/mpeg" name="AVC_TS_HD_50_AC3_ISO,AVC_TS_HD_24_AC3_ISO,AVC_TS_HD_60_AC3_ISO,AVC_TS_HD_EU_ISO">AVC_TS_MP_HD_AAC_MULT5_ISO</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/mpeg" name="AVC_TS_HD_50_AC3_ISO,AVC_TS_HD_24_AC3_ISO,AVC_TS_HD_60_AC3_ISO,AVC_TS_HD_EU_ISO">AVC_TS_MP_SD_AAC_MULT5_ISO</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/mpeg" name="AVC_TS_HD_50_AC3_ISO,AVC_TS_HD_24_AC3_ISO,AVC_TS_HD_60_AC3_ISO,AVC_TS_HD_EU_ISO">AVC_TS_MP_SD_MPEG1_L3_ISO</MediaFormatProfile>
      </MediaFormatProfiles>
      <H264LevelCheck>FILE_ATTRIBUTES</H264LevelCheck>
      <Transcoding>
         <!-- Transcode all h264 video with HIGH/MAIN > Level 4.2 on MPEG-TS stream with MPEG2VIDEO and ac3 audio transcoding -->
         <!-- expected profile MPEG_TS_SD_EU/MPEG_TS_SD_NA/MPEG_TS_SD_KO -->
         <Video targetContainer="mpegts" targetVCodec="mpeg2video" targetACodec="ac3" DAR="16:9" forceInheritance="true">
            <Matches container="*" vCodec="h265"/>
            <Matches container="*" vCodec="h264" profile="high_10" />
            <Matches container="*" vCodec="h264" profile="high_444" />
            <Matches container="*" vCodec="h264" profile="high_422" />
            <Matches container="*" vCodec="h264" profile="high" levelGreaterThan="4.2" />
            <Matches container="*" vCodec="h264" profile="main" levelGreaterThan="4.2" />
         </Video>
         <!-- Remux containers with h264 video + AC3 audio to MPEG-TS stream without transcoding -->
         <!-- Remux matroska/mpeg2video + AC3 audio to MPEG-TS stream without transcoding -->
         <Video targetContainer="mpegts" forceInheritance="true">
            <Matches container="avi" vCodec="h264" aCodec="ac3" />
            <Matches container="flv" vCodec="h264" aCodec="ac3" />
            <Matches container="wtv" vCodec="h264" aCodec="ac3" />
            <Matches container="matroska" vCodec="mpeg2video" aCodec="ac3" />
         </Video>
         <!-- Remux all other h264 video to MPEG-TS stream with ac3 audio transcoding -->
         <!-- Remux all other matroska/mpeg2video to MPEG-TS stream with ac3 audio transcoding -->
         <Video targetContainer="mpegts" targetACodec="ac3" forceInheritance="true">
            <Matches container="*" vCodec="h264" aCodec="truehd" />
            <Matches container="*" vCodec="h264" aCodec="flac" />
            <Matches container="avi" vCodec="h264" />
            <Matches container="flv" vCodec="h264" />
            <Matches container="wtv" vCodec="h264" />
            <Matches container="matroska" vCodec="mpeg2video" />
            <Matches container="mpegts" vCodec="h264" aCodec="mp3" />
         </Video>
         <!-- All Others video/audio codec will be transcoded into mpeg2ts, mpeg2video and ac3 audio -->
         <!-- expected profile MPEG_TS_SD_EU/MPEG_TS_SD_NA/MPEG_TS_SD_KO -->
         <Video targetContainer="mpegts" targetVCodec="mpeg2video" DAR="16:9" targetACodec="ac3" forceInheritance="true">
            <Matches container="mpegts" vCodec="vc1" />
            <Matches container="flv" />
            <!-- example: flv/vp6/mp3 -->
            <Matches container="wtv" />
            <Matches container="ogg" />
            <Matches container="rm" />
            <!--Matches container="3gp" vCodec="mpeg4" /-->
            <!--Matches container="3gp" vCodec="h263" /-->
            <!-- digital camera video formats -->
            <Matches container="avi" vCodec="mjpeg" />
            <Matches container="mp4" vCodec="mjpeg" />
            <Matches container="asf" vCodec="vc1" aCodec="wmapro" />
            <Matches container="avi" vCodec="dvvideo" />
            <Matches container="mp4" vCodec="dvvideo" />
            <!-- DivX -->
            <Matches container="avi" vCodec="mpeg4" vFourCC="div3,div4,div5,divx,dm4v,dx50" />
            <Matches container="avi" vCodec="msmpeg4" vFourCC="div3,div4,div5,divx,dm4v,dx50" />
         </Video>
         <Audio targetContainer="lpcm" forceInheritance="true">
            <Matches container="flv" />
            <Matches container="rtp" />
            <Matches container="rtsp" />
            <Matches container="flac" />
            <Matches container="ogg" />
            <Matches container="adts" />
         </Audio>
      </Transcoding>
      <HardSubsTranscoding>
         <Video targetContainer="mpegts" targetVCodec="mpeg2video" targetACodec="ac3" DAR="16:9" />
      </HardSubsTranscoding>
      <LimitImageResolution>false</LimitImageResolution>
   </Profile>
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MalvernBloke

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Post Sun Apr 12, 2015 5:58 am

Re: Sony Bravia (2014) TV does not play .MOV

Sorted!
(Although I am still not quite sure what I have done).
I initially just dropped your profile in place of my existing Sony 2013/2014 profile and stopped and started the server but still no difference. (There were differences between yours and the existing Sony 2013/2014 but only minor).
I then did a server re-installation, then stripped out all profiles so that the only ones left were the general plus your supplied one, did a complete library re-build overnight, and finally success. Now I can see the two videos side by side (the .MOV version plus the .mp4 conversion of the same video). Interestingly the information on the .MOV version classifies it as an 'M2TS'.
I also did some other changes which were:
1) Under the metadata + video tab select the drop-down for 'no descriptive metadata'. I discovered that this was responsible for allocating seemingly bizarre and random titles to my home videos and also putting obscure album covers over the thumbnails.
2) Under the status tab for the renderer profile for the device I discovered that I could select a drop down which said 'Sony Bravia TV 2013/2014' for the profile. (Before it just said Generic DLNA profile).
Upon reflection, I think that probably the significant thing was the last one (does this mean that it does not look at the specific profile if it is not selected - if so then this would explain because the .MOV is not in the general profile whereas .mp4 is)

Now that I have figured out how to use it I am very pleased with this product.
Thanks for your patience in sticking with a serviio newbie!
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Illico

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Post Sun Apr 12, 2015 7:38 am

Re: Sony Bravia (2014) TV does not play .MOV

MalvernBloke wrote:...
2) Under the status tab for the renderer profile for the device I discovered that I could select a drop down which said 'Sony Bravia TV 2013/2014' for the profile. (Before it just said Generic DLNA profile).
Upon reflection, I think that probably the significant thing was the last one (...

Yes,
Issue was the last one...Proper profile should be automatically selected according to there "Upnp DLNA FriendlyName".
On 2013/2014 profile section, this is the following "regular expression"
<FriendlyName>BRAVIA (KDL-\d{2}W[56789]\d{2}[AB].*)|(KD-\d{2}X[89]\d{3}[AB].*)</FriendlyName>
that should match your device model name
BRAVIA KD-55X9005B

Your device friendlyName should appears on your detailed logging file.

Enjoy with DLNA now !
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MalvernBloke

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Post Sun Apr 12, 2015 10:12 pm

Re: [SOLVED] Sony Bravia (2014) TV does not play .MOV

Actually I have another issue now.....

The videos which work OK now were from a panasonic DMC-TZ6 compact camera (.MOV file) and a panasonic DMC-SZ1 compact (.MP4 file).

However now I have tried a video from a Canon EOS 700D (digital SLR) and it made a .MOV file and the file appeared on the TV but I was surprised to find that it refused to play - giving message 'no content available'.

Log file is as follows:
2015-04-12 22:44:37,200 DEBUG [ResourceDeliveryProcessor] Request for resource 11386 and type 'MEDIA_ITEM' received
2015-04-12 22:44:37,201 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 11386 (local)
2015-04-12 22:44:37,201 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 11386)
2015-04-12 22:44:37,201 DEBUG [VideoDAOImpl] Reading a Video (id = 11386)
2015-04-12 22:44:37,202 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 11386, format AVC_MP4_LPCM and profile Sony Bravia TV (2013/14)
2015-04-12 22:44:37,203 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 11386 (local)
2015-04-12 22:44:37,203 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 11386)
2015-04-12 22:44:37,204 DEBUG [VideoDAOImpl] Reading a Video (id = 11386)
2015-04-12 22:44:37,205 DEBUG [VideoDeliveryEngine] Delivering item '11386' for client 'Identifier=192.168.1.178, Profile=Sony Bravia TV (2013/14)'
2015-04-12 22:44:37,205 DEBUG [VideoDeliveryEngine] Delivering file 'MVI_0413.MOV' in native format
2015-04-12 22:44:37,205 DEBUG [MediaItemDAOImpl] Getting file of media item 11386
2015-04-12 22:44:37,206 DEBUG [MediaItemDAOImpl] Marking MediaItem (id = 11386) as read
2015-04-12 22:44:37,237 DEBUG [LocalContentCacheDecorator] Cleared cache (local_resetafterplay)
2015-04-12 22:44:37,237 DEBUG [GETMethodProcessor] Stream entity has length: 180842152
2015-04-12 22:44:37,238 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 206 Partial Content, headers = [[Content-Length: 180842152,Content-Type: video/mp4,Cache-control: no-cache,Connection: close,Content-Range: bytes 0-180842151/180842152,contentFeatures.dlna.org: DLNA.ORG_PN=AVC_MP4_LPCM;DLNA.ORG_OP=01;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=01500000000000000000000000000000,Date: Sun, 12 Apr 2015 21:44:37 GMT,realTimeInfo.dlna.org: DLNA.ORG_TLAG=*,Server: Windows Vista, UPnP/1.0 DLNADOC/1.50, Serviio/1.5.2,transferMode.dlna.org: Streaming]]
2015-04-12 22:44:37,371 DEBUG [WebServer] I/O error: Connection reset by peer: socket write error
2015-04-12 22:44:37,871 DEBUG [ServiioHttpService] Incoming request from /192.168.1.178:55657: POST /serviceControl HTTP/1.1, headers = [X-AV-Physical-Unit-Info: pa="BRAVIA KD-55X9005B";,X-AV-Client-Info: av=5.0; cn="Sony Corporation"; mn="BRAVIA KD-55X9005B"; mv="1.7";,Host: 192.168.1.79:8895,User-Agent: UPnP/1.0 DLNADOC/1.50,Content-Length: 276,Content-Type: text/xml; charset="utf-8",SOAPACTION: "urn:schemas-upnp-org:service:ContentDirectory:1#GetSystemUpdateID"]]

- as you can see the problem seems to be something to do with the I/O error.
Have you any clues about this one?
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Illico

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Post Mon Apr 13, 2015 7:09 am

Re: [SOLVED] Sony Bravia (2014) TV does not play .MOV

This file was delivered in native format without transcoding (AVC_MP4_LPCM)...probably something on format that your device does not support.
We probably have to transcode it.

Could you provide "ffmpeg -i" output of this file (paste output in forum post) ?
Could you also provide "MediaInfo" tools result ? (see signature links)
Thanks
Illico
Sony 2010 KDL-46EX501 | BDP-S373 | SMP-N100 | Windows 8-i7 | Network DD HD-CE1.5TLU2 | Livebox2-UHD86 | ServiiDroid | ServiiGo | BubbleUPnP
Serviio beta tester - Moderator
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MalvernBloke

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Posts: 9

Joined: Wed Apr 08, 2015 1:13 pm

Post Mon Apr 13, 2015 9:22 am

Re: [SOLVED] Sony Bravia (2014) TV does not play .MOV

These are the ffmpeg and mediainfos. It is not exactly the same file as before but another one which does the same thing.
By the way I gave a bad info in my last post: the message on the TV when I try to read it was not 'no content available' - it was 'Playback not available'



FFMPEG OUTPUT:
  Code:
C:\Users\DaddyK\Desktop>"C:\Program Files\Serviio\lib\ffmpeg.exe" -i MVI_0415.MOV
ffmpeg version 2.4.git Copyright (c) 2000-2014 the FFmpeg developers
  built on Nov 19 2014 22:12:09 with gcc 4.7.2 (GCC)
  configuration: --enable-static --disable-shared --disable-ffplay --disable-ffs
erver --enable-memalign-hack --enable-libmp3lame --enable-libass --enable-librtm
p --enable-fontconfig --enable-libfreetype --enable-zlib --enable-libx264 --enab
le-libspeex --extra-libs='-lrtmp -lpolarssl -lws2_32 -lwinmm -lexpat -lfreetype
-lfribidi -lz' --arch=x86 --enable-runtime-cpudetect --enable-pthreads --target-
os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-gpl --pkg-config=pkg-config

  libavutil      54. 14.100 / 54. 14.100
  libavcodec     56. 12.101 / 56. 12.101
  libavformat    56. 14.100 / 56. 14.100
  libavdevice    56.  3.100 / 56.  3.100
  libavfilter     5.  2.103 /  5.  2.103
  libswscale      3.  1.101 /  3.  1.101
  libswresample   1.  1.100 /  1.  1.100
  libpostproc    53.  3.100 / 53.  3.100
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'MVI_0415.MOV':
  Metadata:
    major_brand     : qt
    minor_version   : 537331968
    compatible_brands: qt  CAEP
    creation_time   : 2015-04-13 08:08:49
  Duration: 00:00:20.76, start: 0.000000, bitrate: 45318 kb/s
    Stream #0:0(eng): Video: h264 (Constrained Baseline) (avc1 / 0x31637661), yu
vj420p(pc, bt709), 1920x1080, 43743 kb/s, 25 fps, 25 tbr, 25k tbn, 50k tbc (defa
ult)
    Metadata:
      creation_time   : 2015-04-13 08:08:49
    Stream #0:1(eng): Audio: pcm_s16le (sowt / 0x74776F73), 48000 Hz, stereo, s1
6, 1536 kb/s (default)
    Metadata:
      creation_time   : 2015-04-13 08:08:49
At least one output file must be specified

C:\Users\DaddyK\Desktop>





MEDIAINFO OUTPUT:


  Code:
General
Complete name                            : C:\Users\DaddyK\Desktop\MVI_0415.MOV
Format                                   : MPEG-4
Format profile                           : QuickTime
Codec ID                                 : qt 
File size                                : 112 MiB
Duration                                 : 20s 760ms
Overall bit rate                         : 45.3 Mbps
Encoded date                             : UTC 2015-04-13 08:08:49
Tagged date                              : UTC 2015-04-13 08:08:49
com.apple.quicktime.make                 : Canon
com.apple.quicktime.model                : Canon EOS 700D

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : Baseline@L5
Format settings, CABAC                   : No
Format settings, ReFrames                : 1 frame
Format settings, GOP                     : M=1, N=12
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 20s 760ms
Bit rate                                 : 43.7 Mbps
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Original height                          : 1 088 pixels
Display aspect ratio                     : 16:9
Original display aspect ratio            : 16:9
Frame rate mode                          : Constant
Frame rate                               : 25.000 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.844
Stream size                              : 108 MiB (97%)
Language                                 : English
Encoded date                             : UTC 2015-04-13 08:08:49
Tagged date                              : UTC 2015-04-13 08:08:49
Color range                              : Full
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709

Audio
ID                                       : 2
Format                                   : PCM
Format settings, Endianness              : Little
Format settings, Sign                    : Signed
Codec ID                                 : sowt
Duration                                 : 20s 760ms
Bit rate mode                            : Constant
Bit rate                                 : 1 536 Kbps
Channel(s)                               : 2 channels
Channel positions                        : Front: L R
Sampling rate                            : 48.0 KHz
Bit depth                                : 16 bits
Stream size                              : 3.80 MiB (3%)
Language                                 : English
Encoded date                             : UTC 2015-04-13 08:08:49
Tagged date                              : UTC 2015-04-13 08:08:49
<<

Illico

User avatar

DLNA master

Posts: 4645

Joined: Fri Jul 23, 2010 8:08 am

Location: France

Post Mon Apr 13, 2015 9:55 am

Re: [SOLVED] Sony Bravia (2014) TV does not play .MOV

Could you edit your ./serviio/config/profiles.xml file (backup before) ?

This is a high AVC profile level with high bitrate (40Mbps)...we will transcode it.
Baseline@L5 probably not supported by Sony Devices ( only BP@L3 according to this)


Add following line
<Matches container="*" vCodec="h264" profile="c_baseline" levelGreaterThan="4.2" />
at following section

  Code:
         <Video targetContainer="mpegts" targetVCodec="mpeg2video" targetACodec="ac3" DAR="16:9" forceInheritance="true">
            <Matches container="*" vCodec="h265"/>
            <Matches container="*" vCodec="h264" profile="high_10" />
            <Matches container="*" vCodec="h264" profile="high_444" />
            <Matches container="*" vCodec="h264" profile="high_422" />
            <Matches container="*" vCodec="h264" profile="high" levelGreaterThan="4.2" />
            <Matches container="*" vCodec="h264" profile="main" levelGreaterThan="4.2" />
            <Matches container="*" vCodec="h264" profile="c_baseline" levelGreaterThan="4.2" />
         </Video>


Save, then restart serviio service (not server) or reboot your PC, to reload profiles.xml

Check that 2013/14 was still selected on serviio console, then retry with your cam file.
<<

MalvernBloke

Serviio newbie

Posts: 9

Joined: Wed Apr 08, 2015 1:13 pm

Post Mon Apr 13, 2015 6:08 pm

Re: [SOLVED] Sony Bravia (2014) TV does not play .MOV

I have tried your suggestion but no change I am afraid. This is the log:

2015-04-13 18:53:22,876 DEBUG [ResourceDeliveryProcessor] Request for resource 11389 and type 'MEDIA_ITEM' received
2015-04-13 18:53:22,876 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 11389 (local)
2015-04-13 18:53:22,877 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 11389)
2015-04-13 18:53:22,878 DEBUG [VideoDAOImpl] Reading a Video (id = 11389)
2015-04-13 18:53:22,879 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 11389, format AVC_MP4_LPCM and profile Sony Bravia TV (2013/14)
2015-04-13 18:53:22,881 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 11389 (local)
2015-04-13 18:53:22,881 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 11389)
2015-04-13 18:53:22,882 DEBUG [VideoDAOImpl] Reading a Video (id = 11389)
2015-04-13 18:53:22,884 DEBUG [VideoDeliveryEngine] Delivering item '11389' for client 'Identifier=192.168.1.178, Profile=Sony Bravia TV (2013/14)'
2015-04-13 18:53:22,885 DEBUG [VideoDeliveryEngine] Delivering file 'MVI_0415.MOV' in native format
2015-04-13 18:53:22,885 DEBUG [MediaItemDAOImpl] Getting file of media item 11389
2015-04-13 18:53:22,887 DEBUG [MediaItemDAOImpl] Marking MediaItem (id = 11389) as read
2015-04-13 18:53:22,916 DEBUG [LocalContentCacheDecorator] Cleared cache (local_resetafterplay)
2015-04-13 18:53:22,916 DEBUG [GETMethodProcessor] Stream entity has length: 117601392
2015-04-13 18:53:22,917 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 206 Partial Content, headers = [[Content-Length: 117601392,Content-Type: video/mp4,Cache-control: no-cache,Connection: close,Content-Range: bytes 0-117601391/117601392,contentFeatures.dlna.org: DLNA.ORG_PN=AVC_MP4_LPCM;DLNA.ORG_OP=01;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=01500000000000000000000000000000,Date: Mon, 13 Apr 2015 17:53:22 GMT,realTimeInfo.dlna.org: DLNA.ORG_TLAG=*,Server: Windows Vista, UPnP/1.0 DLNADOC/1.50, Serviio/1.5.2,transferMode.dlna.org: Streaming]]
2015-04-13 18:53:23,135 DEBUG [WebServer] I/O error: Connection reset by peer: socket write error
2015-04-13 18:53:23,584 DEBUG [ServiioHttpService] Incoming request from /192.168.1.178:36218: POST /serviceControl HTTP/1.1, headers = [X-AV-Physical-Unit-Info: pa="BRAVIA KD-55X9005B";,X-AV-Client-Info: av=5.0; cn="Sony Corporation"; mn="BRAVIA KD-55X9005B"; mv="1.7";,Host: 192.168.1.79:8895,User-Agent: UPnP/1.0 DLNADOC/1.50,Content-Length: 276,Content-Type: text/xml; charset="utf-8",SOAPACTION: "urn:schemas-upnp-org:service:ContentDirectory:1#GetSystemUpdateID"]]


If you want to download the video to try yourself I have put it on drop box:

https://www.dropbox.com/s/l0whow645mzgr ... 5.MOV?dl=0
<<

Illico

User avatar

DLNA master

Posts: 4645

Joined: Fri Jul 23, 2010 8:08 am

Location: France

Post Tue Apr 14, 2015 7:18 pm

Re: [SOLVED] Sony Bravia (2014) TV does not play .MOV

Hi,

Could you try to replace the "sony2013" section on your profiles.xml with the following:
Then save, restart serviio service or reboot PC to relaod profiles...

  Code:
   <Profile id="sony2013" name="Sony Bravia TV (2013/14)" extendsProfileId="1">
      <!-- this is WIP, should be included in the inheritance tree if possible -->
      <!-- 2013 models
             Codec list supported : http://pdf.crse.com/manuals/13MW802111/FR/codeclist.html#5
             - Still images: JPEG (*.jpg / *.jpe / *.jpeg), MPO (*.mpo), RAW (*.arw)
             - Music: LPCM, MP1L1 / MP1L2 / MP1L3 / MP2L1 / MP2L2 / MP2L3 / MP2.5L3 (*.mp3), AAC-LC / HE-AAC v1/v2 (*.mp4 / *.m4a / *.3gp / *.3g2), WMA9 (*.wma)
             - Video: MPEG1 / MPEG2PS / AVCHD , MP4, Xvid, Motion JPEG, VC1, MKV, 3gpp, MOV, WebM
          -->
      <Detection>
         <UPnPSearch>
            <FriendlyName>BRAVIA (KDL-\d{2}W[56789]\d{2}[AB].*)|(KD-\d{2}X[89]\d{3}[AB].*)</FriendlyName>
         </UPnPSearch>
      </Detection>
      <DeviceDescription>
         <!-- act as WMP so that the TV doesn't show root categories -->
         <ModelName>Windows Media Player Sharing</ModelName>
         <ModelNumber>3.0</ModelNumber>
         <Manufacturer>Microsoft Corporation</Manufacturer>
      </DeviceDescription>
      <ContentDirectoryMessageBuilder>org.serviio.upnp.service.contentdirectory.SonyDLNAMessageBuilder</ContentDirectoryMessageBuilder>
      <ContentDirectoryDefinitionFilter>org.serviio.upnp.service.contentdirectory.definition.WMPContentDirectoryDefinitionFilter</ContentDirectoryDefinitionFilter>
      <MediaFormatProfiles>
         <!-- Rename native WMA formats to those supported by the tv -->
         <MediaFormatProfile mime-type="audio/x-ms-wma" name="WMABASE">WMA_BASE</MediaFormatProfile>
         <MediaFormatProfile mime-type="audio/x-ms-wma" name="WMAFULL">WMA_FULL</MediaFormatProfile>
         <!-- Rename 3gp profiles that can be played as AVC -->
         <MediaFormatProfile mime-type="video/mp4" name="AVC_MP4_MP_SD_AAC_MULT5">AVC_3GPP_BL_QCIF15_AAC</MediaFormatProfile>
         <!-- Rename native avi formats to those supported by the tv -->
         <MediaFormatProfile mime-type="video/avi" name="">AVI</MediaFormatProfile>
         <!-- Rename native mpeg2ts with h264+ac3/aac formats to those supported by the tv (aac support is not advertised by the renderer but it works) -->
         <MediaFormatProfile mime-type="video/vnd.dlna.mpeg-tts" name="AVC_TS_HD_50_AC3,AVC_TS_HD_24_AC3,AVC_TS_HD_60_AC3,AVC_TS_HD_EU">AVC_TS_MP_HD_AC3</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/vnd.dlna.mpeg-tts" name="AVC_TS_HD_50_AC3,AVC_TS_HD_24_AC3,AVC_TS_HD_60_AC3,AVC_TS_HD_EU">AVC_TS_MP_SD_AC3</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/vnd.dlna.mpeg-tts" name="AVC_TS_HD_50_AC3,AVC_TS_HD_24_AC3,AVC_TS_HD_60_AC3,AVC_TS_HD_EU">AVC_TS_MP_HD_AAC_MULT5</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/vnd.dlna.mpeg-tts" name="AVC_TS_HD_50_AC3,AVC_TS_HD_24_AC3,AVC_TS_HD_60_AC3,AVC_TS_HD_EU">AVC_TS_MP_SD_AAC_MULT5</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/vnd.dlna.mpeg-tts" name="AVC_TS_HD_50_AC3_T,AVC_TS_HD_24_AC3_T,AVC_TS_HD_60_AC3_T,AVC_TS_HD_EU_T">AVC_TS_MP_HD_AC3_T</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/vnd.dlna.mpeg-tts" name="AVC_TS_HD_50_AC3_T,AVC_TS_HD_24_AC3_T,AVC_TS_HD_60_AC3_T,AVC_TS_HD_EU_T">AVC_TS_MP_SD_AC3_T</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/vnd.dlna.mpeg-tts" name="AVC_TS_HD_50_AC3_T,AVC_TS_HD_24_AC3_T,AVC_TS_HD_60_AC3_T,AVC_TS_HD_EU_T">AVC_TS_HP_HD_MPEG1_L2_T</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/vnd.dlna.mpeg-tts" name="AVC_TS_HD_50_AC3_T,AVC_TS_HD_24_AC3_T,AVC_TS_HD_60_AC3_T,AVC_TS_HD_EU_T">AVC_TS_HP_SD_MPEG1_L2_T</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/vnd.dlna.mpeg-tts" name="AVC_TS_HD_50_AC3_T,AVC_TS_HD_24_AC3_T,AVC_TS_HD_60_AC3_T,AVC_TS_HD_EU_T">AVC_TS_MP_HD_AAC_MULT5_T</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/vnd.dlna.mpeg-tts" name="AVC_TS_HD_50_AC3_T,AVC_TS_HD_24_AC3_T,AVC_TS_HD_60_AC3_T,AVC_TS_HD_EU_T">AVC_TS_MP_SD_AAC_MULT5_T</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/vnd.dlna.mpeg-tts" name="AVC_TS_HD_50_AC3_T,AVC_TS_HD_24_AC3_T,AVC_TS_HD_60_AC3_T,AVC_TS_HD_EU_T">AVC_TS_MP_SD_MPEG1_L3</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/vnd.dlna.mpeg-tts" name="AVC_TS_HD_50_AC3_T,AVC_TS_HD_24_AC3_T,AVC_TS_HD_60_AC3_T,AVC_TS_HD_EU_T">AVC_TS_MP_SD_MPEG1_L3_T</MediaFormatProfile>         
         <!-- Rename transcoded mpeg2ts with h264 to one of the TV's supported profiles -->
         <MediaFormatProfile mime-type="video/mpeg" name="AVC_TS_HD_50_AC3_ISO,AVC_TS_HD_24_AC3_ISO,AVC_TS_HD_60_AC3_ISO,AVC_TS_HD_EU_ISO">AVC_TS_MP_HD_AC3_ISO</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/mpeg" name="AVC_TS_HD_50_AC3_ISO,AVC_TS_HD_24_AC3_ISO,AVC_TS_HD_60_AC3_ISO,AVC_TS_HD_EU_ISO">AVC_TS_MP_SD_AC3_ISO</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/mpeg" name="AVC_TS_HD_50_AC3_ISO,AVC_TS_HD_24_AC3_ISO,AVC_TS_HD_60_AC3_ISO,AVC_TS_HD_EU_ISO">AVC_TS_HP_HD_MPEG1_L2_ISO</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/mpeg" name="AVC_TS_HD_50_AC3_ISO,AVC_TS_HD_24_AC3_ISO,AVC_TS_HD_60_AC3_ISO,AVC_TS_HD_EU_ISO">AVC_TS_HP_SD_MPEG1_L2_ISO</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/mpeg" name="AVC_TS_HD_50_AC3_ISO,AVC_TS_HD_24_AC3_ISO,AVC_TS_HD_60_AC3_ISO,AVC_TS_HD_EU_ISO">AVC_TS_MP_HD_AAC_MULT5_ISO</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/mpeg" name="AVC_TS_HD_50_AC3_ISO,AVC_TS_HD_24_AC3_ISO,AVC_TS_HD_60_AC3_ISO,AVC_TS_HD_EU_ISO">AVC_TS_MP_SD_AAC_MULT5_ISO</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/mpeg" name="AVC_TS_HD_50_AC3_ISO,AVC_TS_HD_24_AC3_ISO,AVC_TS_HD_60_AC3_ISO,AVC_TS_HD_EU_ISO">AVC_TS_MP_SD_MPEG1_L3_ISO</MediaFormatProfile>
      </MediaFormatProfiles>
      <Transcoding>
         <!-- Transcode all h264 video with HIGH/MAIN > Level 4.1 on MPEG-TS stream with MPEG2VIDEO and ac3 audio transcoding -->
         <!-- expected profile MPEG_TS_SD_EU/MPEG_TS_SD_NA/MPEG_TS_SD_KO -->
         <Video targetContainer="mpegts" targetVCodec="mpeg2video" maxVBitrate="17000" targetACodec="ac3" aBitrate="384" DAR="16:9" forceInheritance="true">
            <Matches container="*" vCodec="h265"/>
            <Matches container="*" vCodec="h264" profile="high_10" />
            <Matches container="*" vCodec="h264" profile="high_444" />
            <Matches container="*" vCodec="h264" profile="high_422" />
            <Matches container="*" vCodec="h264" profile="high" levelGreaterThan="4.1" />
            <Matches container="*" vCodec="h264" profile="main" levelGreaterThan="4.1" />
            <Matches container="*" vCodec="h264" profile="c_baseline" levelGreaterThan="4.1" />
         </Video>
         <!-- Remux containers with h264 video + AC3 audio to MPEG-TS stream without transcoding -->
         <!-- Remux matroska/mpeg2video + AC3 audio to MPEG-TS stream without transcoding -->
         <Video targetContainer="mpegts" forceInheritance="true">
            <Matches container="avi" vCodec="h264" aCodec="ac3" />
            <Matches container="flv" vCodec="h264" aCodec="ac3" />
            <Matches container="wtv" vCodec="h264" aCodec="ac3" />
            <Matches container="matroska" vCodec="mpeg2video" aCodec="ac3" />
         </Video>
         <!-- Remux all other h264 video to MPEG-TS stream with ac3 audio transcoding -->
         <!-- Remux all other matroska/mpeg2video to MPEG-TS stream with ac3 audio transcoding -->
         <Video targetContainer="mpegts" targetACodec="ac3" forceInheritance="true">
            <Matches container="*" vCodec="h264" aCodec="truehd" />
            <Matches container="*" vCodec="h264" aCodec="flac" />
            <Matches container="avi" vCodec="h264" />
            <Matches container="flv" vCodec="h264" />
            <Matches container="wtv" vCodec="h264" />
            <Matches container="mp4" vCodec="h264" aCodec="lpcm" />
            <Matches container="matroska" vCodec="mpeg2video" />
            <Matches container="mpegts" vCodec="h264" aCodec="mp3" />
         </Video>
         <!-- All Others video/audio codec will be transcoded into mpeg2ts, mpeg2video and ac3 audio -->
         <!-- expected profile MPEG_TS_SD_EU/MPEG_TS_SD_NA/MPEG_TS_SD_KO -->
         <Video targetContainer="mpegts" targetVCodec="mpeg2video" targetACodec="ac3" DAR="16:9" forceInheritance="true">
            <Matches container="mpegts" vCodec="vc1" />
            <Matches container="flv" />
            <!-- example: flv/vp6/mp3 -->
            <Matches container="wtv" />
            <Matches container="ogg" />
            <Matches container="rm" />
            <!--Matches container="3gp" vCodec="mpeg4" /-->
            <!--Matches container="3gp" vCodec="h263" /-->
            <!-- digital camera video formats -->
            <Matches container="avi" vCodec="mjpeg" />
            <Matches container="mp4" vCodec="mjpeg" />
            <Matches container="asf" vCodec="vc1" aCodec="wmapro" />
            <Matches container="avi" vCodec="dvvideo" />
            <Matches container="mp4" vCodec="dvvideo" />
         </Video>
         <Audio targetContainer="lpcm" forceInheritance="true">
            <Matches container="flv" />
            <Matches container="rtp" />
            <Matches container="rtsp" />
            <Matches container="flac" />
            <Matches container="ogg" />
            <Matches container="adts" />
         </Audio>
      </Transcoding>
      <HardSubsTranscoding>
         <Video targetContainer="mpegts" targetVCodec="mpeg2video" targetACodec="ac3" DAR="16:9" />
      </HardSubsTranscoding>
      <LimitImageResolution>false</LimitImageResolution>
   </Profile>
<<

MalvernBloke

Serviio newbie

Posts: 9

Joined: Wed Apr 08, 2015 1:13 pm

Post Wed Apr 15, 2015 8:51 am

Re: [SOLVED] Sony Bravia (2014) TV does not play .MOV

Success!
I compared the differences and there are quite a few - so hard to spot what the crucial element is. But it all works now.

I am beginning to see how keeping up with the blizzard of ever evolving new containers and codecs as each manufacturer goes off doing there own thing can be a full time job!

Thanks again for your time.
<<

Illico

User avatar

DLNA master

Posts: 4645

Joined: Fri Jul 23, 2010 8:08 am

Location: France

Post Wed Apr 15, 2015 6:04 pm

Re: [SOLVED] Sony Bravia (2014) TV does not play .MOV

Happy to help!
<<

danzio

Serviio newbie

Posts: 1

Joined: Sat Feb 27, 2016 2:54 pm

Post Mon Mar 14, 2016 2:21 pm

Re: [SOLVED] Sony Bravia (2014) TV does not play .MOV

Hi, with the previous release (1.5.2) I resolved an issues about the .avi and .mov files (transcoding doesn't work properly , sound without images) applying the patch in the xml profile file suggested by Illico in the post #4636 but now, with the new release 1.6, the problem is back and I'm no more able to modify the xml profile file. My TV is a SONY KDL-32W705B

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