Need MASSIVE Help!

This was working (I thought) at one point. Now, here is my list of issues:
Can't play AVI, MKV or M4a (Mpeg4) Files stored on a server anymore
Dreaded "There is no playable file" message
Everything is streamed via 100mbit Ethernet (no wireless)
My US unit shows up as an (EU) unit in Serviio
The status of the BDP-S570 is shown as Unknown
Unit will only play TS (MPEG-2) files
I have incorporated Both the EU and US versions of the profiles from forum
What am I doing wrong?!?!?!
Is there a complete Profiles.XML file I can download to make sure this is correct?
Thanks
Can't play AVI, MKV or M4a (Mpeg4) Files stored on a server anymore
Dreaded "There is no playable file" message
Everything is streamed via 100mbit Ethernet (no wireless)
My US unit shows up as an (EU) unit in Serviio
The status of the BDP-S570 is shown as Unknown
Unit will only play TS (MPEG-2) files
I have incorporated Both the EU and US versions of the profiles from forum
What am I doing wrong?!?!?!
Is there a complete Profiles.XML file I can download to make sure this is correct?
Thanks