Serviio

I just recently upgraded Serviio to the latest version and now I can not play my MKV files. When I goto the Serviio device from my Sony BDP-S370 and goto where my MKV files are, I receive a message stating " No supported files ". What happened? It used to work with the older version. Any help would be greatly appreciated.

Could you provide "ffmpeg -i" result of your mkv file?

...and are you using the profiles.xml included with Serviio or have you made edits to it, or tried to use an older one (which seems to happen a lot)?

I have experience similar problems as the OP. In ver 0.5.1, I could play mkv files without remuxing. In ver 0.5.2, I have yet to find a single mkv file that could be played without remuxing

wotg

They still play for you though - I thought you were complaining they don't even show in the listing (pretty sure that's what the OP is saying). That's by design - there are significant problems with the native mkv support. Have a look at the Readme which explains it all, and shows you how to revert to the previous behaviour if you really want.

I tried again last night. To my surprise, the group of mkv files that could be played without rewrapping in 0.5.1 now also worked in 0.5.2. I have no idea why this group of mkv files couldn't be played without demuxing in 0.5.2 a couple days ago???. So no more problem for this group of mkv files.

However, there is another group of mkv files that I never could play without demuxing in all serviio versions that I have tried. The ffmpeg details of one of these files are:

[matroska,webm @ 015fcf00] Estimating duration from bitrate, this may be inaccurate

Seems stream 0 codec frame rate differs from container frame rate: 47.95 (5994/125) -> 23.98 (5994/250)
Input #0, matroska,webm, from 'chan.mkv':
Duration: 01:55:37.51, start: 0.000000, bitrate: N/A
Stream #0.0: Video: h264, yuv420p, 640x368, PAR 1:1 DAR 40:23, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc
Stream #0.1(chi): Audio: aac, 48000 Hz, 2 channels (FC), s16
Metadata:
title : CHT
Stream #0.2(chi): Audio: aac, 48000 Hz, 2 channels (FC), s16
Metadata:
title : Karaoke"


Another one:

"[matroska,webm @ 015fcf00] max_analyze_duration reached
[matroska,webm @ 015fcf00] Estimating duration from bitrate, this may be inaccurate

Seems stream 0 codec frame rate differs from container frame rate: 47.95 (20000000/417083) -> 23.98 (20000000/834166)
Input #0, matroska,webm, from 'her.mkv':
Duration: 01:36:37.97, start: 0.000000, bitrate: N/A
Stream #0.0(eng): Video: h264, yuv420p, 608x336, PAR 1:1 DAR 38:21, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc
Stream #0.1(chi): Audio: aac, 48000 Hz, 2 channels (FC), s16
Metadata:
title : Õø¢Þ»¡
Stream #0.2(chi): Audio: aac, 48000 Hz, 2 channels (FC), s16
Metadata:
title : þ▓ñÞ»¡
Stream #0.3(chi): Subtitle: [0][0][0][0] / 0x0000
Metadata:
title : chs
Stream #0.4(chi): Subtitle: [0][0][0][0] / 0x0000
Metadata:
title : cht
Stream #0.5(eng): Subtitle: [0][0][0][0] / 0x0000
Metadata:
title : eng"


What's wrong with these files?

wotg

Could you provide MediaInfo result of these files to check h264 profile/level?

Could you also provide MkvInfo result to these files to check if header compression is used on mkv container ?

If compression is used then mkvinfo shows the following elements:

If no compression is used then those elements are absent.

Here are the mediainfo details of one of these files:

General
Unique ID : 198578769613358955237379285896220463830 (0x9564E13F4724D1B78D68C9BFBCFD52D6)
Complete name : L:\Trial Share\Thirteen.mkv
Format : Matroska
File size : 258 MiB
Duration : 42mn 10s
Overall bit rate : 854 Kbps
Encoded date : UTC 2009-07-29 12:30:48
Writing application : mkvmerge v2.1.0 ('Another Place To Fall') built on Aug 19 2007 13:40:07
Writing library : libebml v0.7.7 + libmatroska v0.8.1

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 42mn 10s
Nominal bit rate : 800 Kbps
Width : 600 pixels
Height : 464 pixels
Display aspect ratio : 1.293
Frame rate : 25.000 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.115
Writing library : x264 core 68 r1183M f21daff
Encoding settings : cabac=1 / ref=4 / deblock=1:-1:-1 / analyse=0x3:0x113 / me=umh / subme=7 / psy_rd=1.0:0.0 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / chroma_qp_offset=-2 / threads=3 / nr=0 / decimate=1 / mbaff=0 / bframes=3 / b_pyramid=0 / b_adapt=2 / b_bias=0 / direct=3 / wpredb=1 / keyint=250 / keyint_min=25 / scenecut=40 / rc=2pass / bitrate=800 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / vbv_maxrate=50000 / vbv_bufsize=50000 / ip_ratio=1.40 / pb_ratio=1.30 / aq=1:1.00
Language : Chinese

Audio #1
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : HE-AAC / LC
Codec ID : A_AAC
Duration : 42mn 10s
Channel(s) : 1 channel
Channel positions : Front: C
Sampling rate : 48.0 KHz / 24.0 KHz
Compression mode : Lossy
Title : 粤语
Language : Chinese

Audio #2
ID : 3
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : HE-AAC / LC
Codec ID : A_AAC
Duration : 42mn 10s
Channel(s) : 1 channel
Channel positions : Front: C
Sampling rate : 48.0 KHz / 24.0 KHz
Compression mode : Lossy
Title : 国语
Language : Chinese

Text
ID : 4
Format : SSA
Codec ID : S_TEXT/SSA
Codec ID/Info : Sub Station Alpha
Compression mode : Lossless

Any clue?

Whats about MkvInfo of your file?

Hi Illico,

Here are the mkvinfo details:

(MKVInfo) + EBML head
(MKVInfo) |+ Doc type: matroska
(MKVInfo) |+ Doc type version: 1
(MKVInfo) |+ Doc type read version: 1
(MKVInfo) + Segment, size 270137886
(MKVInfo) |+ Seek head
(MKVInfo) | + Seek entry
(MKVInfo) | + Seek ID: 0x15 0x49 0xa9 0x66 (KaxInfo)
(MKVInfo) | + Seek position: 4099
(MKVInfo) | + Seek entry
(MKVInfo) | + Seek ID: 0x16 0x54 0xae 0x6b (KaxTracks)
(MKVInfo) | + Seek position: 4261
(MKVInfo) | + Seek entry
(MKVInfo) | + Seek ID: 0x11 0x4d 0x9b 0x74 (KaxSeekHead)
(MKVInfo) | + Seek position: 270116482
(MKVInfo) | + Seek entry
(MKVInfo) | + Seek ID: 0x1c 0x53 0xbb 0x6b (KaxCues)
(MKVInfo) | + Seek position: 270110439
(MKVInfo) |+ EbmlVoid (size: 4027)
(MKVInfo) |+ Segment information
(MKVInfo) | + Timecode scale: 1000000
(MKVInfo) | + Muxing application: libebml v0.7.7 + libmatroska v0.8.1
(MKVInfo) | + Writing application: mkvmerge v2.1.0 ('Another Place To Fall') built on Aug 19 2007 13:40:07
(MKVInfo) | + Duration: 2530.048s (00:42:10.048)
(MKVInfo) | + Date: Wed Jul 29 12:30:48 2009 UTC
(MKVInfo) | + Segment UID: 0x95 0x64 0xe1 0x3f 0x47 0x24 0xd1 0xb7 0x8d 0x68 0xc9 0xbf 0xbc 0xfd 0x52 0xd6
(MKVInfo) |+ Segment tracks
(MKVInfo) | + A track
(MKVInfo) | + Track number: 1
(MKVInfo) | + Track UID: 740035233
(MKVInfo) | + Track type: video
(MKVInfo) | + Enabled: 1
(MKVInfo) | + Default flag: 1
(MKVInfo) | + Forced flag: 0
(MKVInfo) | + Lacing flag: 0
(MKVInfo) | + MinCache: 1
(MKVInfo) | + Timecode scale: 1
(MKVInfo) | + Max BlockAddition ID: 0
(MKVInfo) | + Codec ID: V_MPEG4/ISO/AVC
(MKVInfo) | + Codec decode all: 1
(MKVInfo) | + CodecPrivate, length 42 (h.264 profile: High @L4.1)
(MKVInfo) | + Default duration: 40.000ms (25.000 fps for a video track)
(MKVInfo) | + Language: chi
(MKVInfo) | + Video track
(MKVInfo) | + Pixel width: 600
(MKVInfo) | + Pixel height: 464
(MKVInfo) | + Interlaced: 0
(MKVInfo) | + Display width: 600
(MKVInfo) | + Display height: 464
(MKVInfo) | + A track
(MKVInfo) | + Track number: 2
(MKVInfo) | + Track UID: 533214389
(MKVInfo) | + Track type: audio
(MKVInfo) | + Enabled: 1
(MKVInfo) | + Default flag: 1
(MKVInfo) | + Forced flag: 0
(MKVInfo) | + Lacing flag: 1
(MKVInfo) | + MinCache: 0
(MKVInfo) | + Timecode scale: 1
(MKVInfo) | + Max BlockAddition ID: 0
(MKVInfo) | + Codec ID: A_AAC
(MKVInfo) | + Codec decode all: 1
(MKVInfo) | + CodecPrivate, length 7
(MKVInfo) | + Default duration: 42.667ms (23.438 fps for a video track)
(MKVInfo) | + Language: chi
(MKVInfo) | + Name: 粤语
(MKVInfo) | + Audio track
(MKVInfo) | + Sampling frequency: 24000
(MKVInfo) | + Channels: 1
(MKVInfo) | + Output sampling frequency: 48000
(MKVInfo) | + A track
(MKVInfo) | + Track number: 3
(MKVInfo) | + Track UID: 292650924
(MKVInfo) | + Track type: audio
(MKVInfo) | + Enabled: 1
(MKVInfo) | + Default flag: 0
(MKVInfo) | + Forced flag: 0
(MKVInfo) | + Lacing flag: 1
(MKVInfo) | + MinCache: 0
(MKVInfo) | + Timecode scale: 1
(MKVInfo) | + Max BlockAddition ID: 0
(MKVInfo) | + Codec ID: A_AAC
(MKVInfo) | + Codec decode all: 1
(MKVInfo) | + CodecPrivate, length 7
(MKVInfo) | + Default duration: 42.667ms (23.438 fps for a video track)
(MKVInfo) | + Language: chi
(MKVInfo) | + Name: 国语
(MKVInfo) | + Audio track
(MKVInfo) | + Sampling frequency: 24000
(MKVInfo) | + Channels: 1
(MKVInfo) | + Output sampling frequency: 48000
(MKVInfo) | + A track
(MKVInfo) | + Track number: 4
(MKVInfo) | + Track UID: 3873604519
(MKVInfo) | + Track type: subtitles
(MKVInfo) | + Enabled: 1
(MKVInfo) | + Default flag: 1
(MKVInfo) | + Forced flag: 0
(MKVInfo) | + Lacing flag: 0
(MKVInfo) | + MinCache: 0
(MKVInfo) | + Timecode scale: 1
(MKVInfo) | + Max BlockAddition ID: 0
(MKVInfo) | + Codec ID: S_TEXT/SSA
(MKVInfo) | + Codec decode all: 1
(MKVInfo) | + CodecPrivate, length 1295
(MKVInfo) | + Language: und
(MKVInfo) |+ EbmlVoid (size: 1024)
(MKVInfo) |+ Cluster

Would it be the audio sampling frequency causing the problem?

ffmpeg reported 48kHz

mediainfo reported 48kHz/24kHz

mkvinfo reported 24kHz and 48kHZ

Is it 48kHZ or 24kHZ?.

The AAC audio is 1 channel. (ffmpeg : 2 channels FC)
Zip, is it supported? must be transcoded to stereo ac3.

Hi Illico,

So it is the audio track being 1 Channel causing the problem, right?

Can I add a Match Case in the profile to enforce transcoding of 1 channel mkv files? I would like to leave 2 or more channels files untouch.

wotg

hey guys, I'm having the same issue. Has anyone found a solution yet?

Zip,
Does Serviio support AAC (FC) ?
Frome ffmpeg -i: Stream #0.1: Audio: aac, 48000 Hz, 2 channels (FC), s16
From MediaInfo : Format : AAC, Channel(s) : 1 channel, Channel positions : Front: C

It doesn't distinguish between different AAC types. It'll be added to the library and treated ac other AAC. I assume FC stands for Front Channel?

Zip,

Could I add a Match Case in the Sony's profile to recode this "type" of files? I would like to keep other files untouched (without transcoding).

wotg

No. I'd recommend to update them manually - I assume you dont have too many of those ..

Thanks Zip. I would go down the manual recording path.

On a side issue, I am not too sure how to interpretate the audio frequency of this particular file.

ffmpeg reported:
Stream #0.1(chi): Audio: aac, 48000 Hz, 2 channels (FC), s16

mediainfo reported:
Sampling rate : 48.0 KHz / 24.0 KHz

mkvinfo reported :
(MKVInfo) | + Sampling frequency: 24000
(MKVInfo) | + Channels: 1
(MKVInfo) | + Output sampling frequency: 4800024kHz and 48kHZ

Is it 48kHZ or 24kHZ?. Is 24kHz also a culprit as well?

wotg

i have no idea