Post Wed Nov 25, 2020 5:43 pm

No subtitles when transcoding KDL-42W705B

Hello,
most of my mkv files are playing perfectly fine on the internal media player of my Sony KDL-42W705B, however I have some tv series which didn't play audio.
I've fixed the audio by modifying the Sony 2013/2014 profile to include the tag <Matches container="*" vCodec="h264" aCodec="eac3" />.

Now I have audio on these files, but the embedded subtitles are not playing anymore.
For other mkv files (with other audio codecs) I have no issue with audio and/or embedded subtitles.
I've tried enabling the 'burn-in subtitle' option in the Serviio console, but that's not working.

Can you help me with a solution?

Thank you very much!