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cant see serviio on my sony tv

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danny

Serviio newbie

Posts: 4

Joined: Mon Oct 25, 2021 4:46 pm

Post Mon Oct 25, 2021 5:16 pm

cant see serviio on my sony tv

after reinstalling win 10 and update bios( not sure which of them made the change) cant find serviio on tv.
before that it worked.

when make servers diagnostic on tv settings the tv detecting serviio server " connection status successful", but cannot open it to play.
start and shut down the tv effect status on serviio server.
openning the media player of the tv does not show anything.
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atc98092

User avatar

DLNA master

Posts: 5205

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Tue Oct 26, 2021 12:37 am

Re: cant see serviio on my sony tv

Most likely the Windows firewall is blocking Serviio access. You need port 1900 UDP open, as well as 23423 for access to the console. Of course, the console access is only needed to reach the console from a computer other than the computer with Serviio installed.
Dan

LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 16 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents
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danny

Serviio newbie

Posts: 4

Joined: Mon Oct 25, 2021 4:46 pm

Post Tue Oct 26, 2021 7:00 am

Re: cant see serviio on my sony tv

thanks, you were right, it was the firewall.
strange thing is that i disabled it just for testing and got serviio on my tv.
enabled fire wall, without adding those ports permission still had serviio on tv.
but i set the recommended ports any way.
now i have another issue.
cant get external subs that added to the video.
in my previous usage with serviio it worked well.
although i set on the server my preferred subs language ( hebrew) when i try to choose subs on the tv while playing the movie, i got only "English" , or "none" options.
the subs works well when i am playing it with vlc on my pc.
or when connecting an storage directly to the tv.
on tv settings that language is set.
playing movie on tv with other app subs works fine.
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atc98092

User avatar

DLNA master

Posts: 5205

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Wed Oct 27, 2021 2:12 am

Re: cant see serviio on my sony tv

I don't use external sub files, so not a lot of help there. The few SRT files I tested in the past were fine, but I can't say I've tried any with the latest version of Serviio. Mainly because my Shield players support all the embedded sub tracks I've never messed with external files.
Dan

LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 16 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents
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danny

Serviio newbie

Posts: 4

Joined: Mon Oct 25, 2021 4:46 pm

Post Wed Oct 27, 2021 12:02 pm

Re: cant see serviio on my sony tv

the strange thing is that on my former use it worked fine.
for sure on my previous Samsung tv, and i am pretty sure also on the Sony, before reinstalling the whole pc .
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danny

Serviio newbie

Posts: 4

Joined: Mon Oct 25, 2021 4:46 pm

Post Wed Oct 27, 2021 4:39 pm

Re: cant see serviio on my sony tv

fixed it.
just web to subtitles section in serviio server "delivery" section, and checked all settings that are about subs.
now it works.
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atc98092

User avatar

DLNA master

Posts: 5205

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Wed Oct 27, 2021 10:26 pm

Re: cant see serviio on my sony tv

Glad you found it. Thanks for the update!
Dan

LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 16 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents
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SsCoobyDoO

User avatar

Serviio newbie

Posts: 2

Joined: Fri Jan 06, 2023 11:52 am

Post Sun Jan 08, 2023 1:07 pm

Re: cant see serviio on my sony tv

I'm not a specialist, but there could be some issues with your firewall. My boyfriend had a similar problem some months ago. In his case, the Windows firewall was blocking Serviio access. However, to be more sure, you can check some guides online. Luckily, there are some checklists on sites like multitechverse.com. Btw, I'm grateful for such websites. There are a lot of solved issues. I've used it to install security cameras around my house without a service package. Please update when your problem is solved.
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nuttyquarter

Serviio newbie

Posts: 4

Joined: Tue Jan 31, 2023 7:54 am

Post Tue Jan 31, 2023 8:18 am

Re: cant see serviio on my sony tv

SsCoobyDoO wrote:I'm not a specialist, but there could be some issues with your firewall. My boyfriend had a similar problem some months ago. In his case, the Windows firewall was blocking Serviio access. However, to be more sure, you can check some guides online. Luckily, there are some checklists on sites like multitechverse.com. Btw, I'm grateful for such websites. There are a lot of solved issues. I've used it to install security cameras around my house without a service package. Please update when your problem is solved.

Oh, I also had the same problem and will definitely give it a try. Thanks for sharing.
krunker

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