won't downmix to stereo??

I have a video that, I guess, was encoded at something other than stereo. I don't have anything to play anything but stereo so I set the "transcoding" to "Downmix to stereo" but the video still won't play. When I look at the ffmpeg command in the log, it see it includes "-ac 6" if I run the command manually I get an error. If I change the "-ac 6" to "-ac 2" in the command and run it manually, it works just fine.
Why is the ffmpeg command run by serviio got "-ac 6" even though I told it to downmix to stereo?
I don't know where these options are stored, so I can't confirm that the option is really getting changed... but it says so in the GUI.
Or am I completely off track on this?
Any help appreciated.
Why is the ffmpeg command run by serviio got "-ac 6" even though I told it to downmix to stereo?
I don't know where these options are stored, so I can't confirm that the option is really getting changed... but it says so in the GUI.
Or am I completely off track on this?

Any help appreciated.