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I keep getting “Cannot Access the Server” message

PostPosted: Tue Apr 10, 2012 12:41 pm
by spiderrog
I keep getting “Cannot Access the Server” message
I have Serviio V.0.6.2 installed and has been operating quite normally until a few days ago. I am now getting the “Cannot Access the Server” message and in some case it asks me to perform a check on the server settings.
The equipment I have is
Sony Bravia KDL-40EX503 television
Sony BDVL600 – Blue Ray DVD player – 2.1 home cinema system
Virgin Media Tivo box

When I look at the Serviio Console on my computer under the Status Tab, it appears to have found the following
192.168.0.100/Unrecognized device/ Profile Sony Bravia TV (2010)[I set this tv assuming that was correct thing to do]
192.168.0.102 /Unrecognized device/ Profile Sony Bravia TV (2010)[I set this tv assuming that was correct thing to do]
192.168.0.104 / Sony BD Player SMP / Profile Sony BD Player SMP

Each of these devices has an amber disc at the beginning of each line, although the Sony DVD player does occasionally have a green light.

I have put my films/movies into a folder which I have called Servio Feeds and it is entered into the library and shows c:\Servio Feeds

I have a pair of Netgear Powerline AV+ 200 adaptors – 1 is upstairs connected near my computer and the other downstairs next to my TV

I also have a 5 port Netgear Router 10/100Mbs switch FS605 v3

A connection from the Tivo box to this Netgear FS605 router
A connection from the Netgear FS605 to the Powerline adaptor
A connection from the Netgear FS605 to the Sony DVD Player
A connection from the Netgear FS605 to the Sony TV KDL-40EX503.

If I look at at the Serviio directly from the TV bar it reports that it cannot access the server and if I look at Serviio by firstly going via the Home Cinema system then the film sometimes starts then freezes after about 30 seconds

The only new thing I have started on the computer over the last week has been the iCloud software to allow streaming of Diary, pictures and contact list to my new iPhone, but I can’t think this would affect my Serviio settings.(or maybe it does)

I hope I have included all of the relevant information needed to diagnose my problem and would appreciate your help in setting this up properly please if I haven’t already done so.

Go gentle with me please, I am not technical and may not understand some of the jargon used
RW (10/04/12 -13.33)

Re: I keep getting “Cannot Access the Server” message

PostPosted: Tue Apr 10, 2012 12:59 pm
by spiderrog
EUREKA......!!!

The iCloud software running in the background was precisely the problem. Turned it off to stop it syncing to the phone and checked and VOILA...!! the films are running OK again now.

We learn something everyday don't we

Happy days