Serviio

Hi everybody,

I'm having issues reading files with soft subtitles and I am wondering if it is possible that the TCP50X3 does not support soft subs?

I am currently using a proper file structure (i.e.: movie.avi , movie.srt; all in the same folder) as well as the following profile:


Any help would be greatly appreciated.

Thank you!

if this can help, comes from my serviio.log file.

2013-12-21 12:23:07,566 DEBUG [SubtitlesService] Found external subtitles file: myvideo.srt
2013-12-21 12:23:07,566 DEBUG [ResourceValuesBuilder] Softsubs for media item 2087 found, will be served as a resource
2013-12-21 12:23:07,567 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 2087 and profile Panasonic Viera Plasma TCP50X3
2013-12-21 12:23:07,568 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file myvideo.avi: MPEG_TS_SD_EU_ISO
2013-12-21 12:23:07,568 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file myvideo.avi: MPEG_TS_SD_NA_ISO
2013-12-21 12:23:07,568 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file myvideo.avi: MPEG_TS_SD_KO_ISO
2013-12-21 12:23:07,570 DEBUG [SubtitlesService] Found external subtitles file: myvideo.srt
2013-12-21 12:23:07,570 DEBUG [ResourceValuesBuilder] Softsubs for media item 2087 found, will be served as a resource

was able to fix by adding:

<HardSubsTranscoding>
<Video targetContainer="avi" />
</HardSubsTranscoding>

Thanks.

Yes, but that will burn them in, instead serve as a soft sub. It looks like Panasonic have a different software for all their models afaik, they support sort files with avid, just not with mp4, but who really knows.

If the log didn't include the TV's request for the srt resource, then it doesn't recognize it, if it does make a GET for it, it would be a problem with the srt file itself.