Serviio

Hi there,

I'm using Serviio 0.6.0.1 with a Viera TV. I'm getting "Cannot read file" for everything except 1 MP4 file and some FLVs. The strange thing is I see the thumbnails for the other files, but they simply give me that error.

Serviio profile is correctly set to Panasonic Viera, and I've updated the logging to DEBUG but I don't even see an entry for the files it cannot read, it's as if it never gets to Serviio. However, it consistently plays the MP4 and FLVs without problem, I see the FFMPEGWrapper entries in the logs and they always play fine.

I'm on a wired network.

I can post the log, but it has an awful lot of file references, including library updates where it scans all the files (both the ones that play and the ones that don't). I basically see no errors and am very confused.

I even updated FFMpeg in lib to see if that changed anything, but it doesn't.

Any advice on anything else to check?

Thanks a lot - I'd really love to get this working.

-collider

What is your Panasonic reference model ? Could you check this link?)

Could you provide information about some files that not play (ffmpeg -i and MediaInfo) (see link) ?

I believe the TV is a TC-L42E30 although I'm not at home right now to confirm. It doesn't appear in Device Spy as I was checking that this weekend.

I will also share some output from ffmpeg -i when I get home, definitely.

I'm curious about the logic within Serviio though. Should I see FFMPEGWrapper entries in the logs for items the TV can't read? Point being, does the ffmpeg -i output really factor into the problem if ffmpeg is never being called?

Will post those details tonight - thanks Illico!

-collider

I suppose its PANASONIC TX-L42E30E model.
Seems that AVCHD et DivX are not supported over DLNA


"ffmpeg -i" and MediaInfo are used to identify the movie source codec/formats.

I appreciate that, and will definitely share the output. My only thought was that I didn't see any failed ffmpeg calls in the logs, so was wondering how much detail Serviio would show if it was a transcoding failure vs. something else.

Thanks again!

I confirmed the television model is: TC-L42E3 (not the E30 as I originally thought) which appears to have the following certification: http://certification.dlna.org/certs/REG62367504.pdf
The TV is running the latest software version 1.300

Here's info from ffmpeg a file that gives "Cannot read file":



I tried a few new files, and got some that play video but not audio. Here's one of those:



Also, I wonder if my Serviio database is simply corrupt? When I added the path to the new files, it seems to have created 3 entries for each of them. I've no idea how to fix this?

are u running on linux by any chance?

Nope, Windows 7, why? Would Linux help?

the first one might be corrupt due to:

I noticed that on a lot of files that play fine locally with VLC, MPC, etc. I tried googling but it seems like a really common issue.

Can you give me an ffmpeg command that serviio uses so I can try running manually? I was able to transcode the file that didn't play into a couple different vcodec/acodec formats without issue.

Was testing some more files, here's another that gives "Cannot read file":



And here are 2 that play but have no audio:





I really love Serviio and would be more than happy to help debug these issues. I can try commands manually, recompiling libraries, whatever it takes. My family would be so grateful if we got this working.

Thanks again,
-collider

First file try renaming it to .mp4 if not then it looks like it maybe corrupt. The other 2 file need all of the chapter infomation removed from them using something like mkvmerge and then they should play.

ZIP/ILLICO - does the panasonic profile support DTS audio?

All DTS tracks are transcoded into AC3

thanks illico that what i thought.

Interesting, I was wondering if the chapters were causing a problem!

Thanks for your suggestions Cerberus, I'll give them a whirl at home tonight!

your very welcome

Could you also provide MediaInfo tool result of these files ? (see signature links)

Definitely. Will do so tonight. Thanks Illico!

I had no luck getting the previously supplied Viera config to work and was hoping this thread would come up with a solution. I am completely new to Serviio and not that deeply experienced in codecs but eventually I created the attached profile.

The manual for the TV says DLNA is compatible with:
SD-Video files (ver 1.3)
AVCHD compatible files
MP4 (video codec H.264 + audio codec MP3/AC3/LPCM)
MKV (ditto)
MPEG-2 PS
MPEG-2 TS

I ignored the SD-Video & AVCHD. It seems that Serviio cannot transcode TO MP4 or Matroska containers. So the rules I tried to set up were:
- If it is MP4 or Matroska container (H.264 video & valid audio) then leave it.
- If it is MPEG-2 PS or MPEG-2 TS with valid audio then leave it.
By trial-and-error I discovered that MPEG-2 version 1 doesn't work, so added that into the rules.

Attached is the profile that I ended up with and it plays everything I need.

Note:
- You'll need to set your own attribute for "ID" in the opening <Profile> tag.[/list]
- There might be some <Matches> which cannot happen (combos of container with video codec) - as I said, I'm no expert in this. Hopefully I haven't missed out combos which DO happen.
- This is on Win 7 64 bit, with Shark007's Windows Codecs installed as my primary set of codecs
Would be nice to hear if this helps anyone.

James

Thanks ssccoorrcchhiioo - I meant to get further deetails into this thread but time was in short supply. Will reassess tonight. Appreciate you sharing your profile! Did you see 100% playability of your files with it?