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Problems with audio on Panasonic TXL37ET5E

PostPosted: Tue Jan 22, 2013 12:03 am
by Renik
Hello,
hope, somebody helps me. Today I installed Serviio on my PC (Windows 7 64-bit). I just added shared folder to serviio and turn on TV. TV founded serviio well but I have a problem with sound.
.avi, .mkv movies work fine, video and audio is nice
.mp4 tv series don't work fine. I have ~1sec. audio delay.

Can anybody help me please? I have that problem only with tv series :/

Tried enable and disable transcoding. Same result..
Do I need config anything in serviio?

When I turn on transcoding, tv series work fine without any delay.
Thank you

Re: Problems with audio on Panasonic TXL37ET5E

PostPosted: Tue Jan 22, 2013 1:25 am
by slyguy42o
what profile do you have selected for this device under the status tab of your console?

Re: Problems with audio on Panasonic TXL37ET5E

PostPosted: Tue Jan 22, 2013 7:12 am
by Renik
Here you are

Re: Problems with audio on Panasonic TXL37ET5E

PostPosted: Tue Jan 22, 2013 3:43 pm
by slyguy42o
have you tried any of the other panasonic profiles for this device?

Re: Problems with audio on Panasonic TXL37ET5E

PostPosted: Tue Jan 22, 2013 3:57 pm
by Renik
Yes, but result is the same :/

Re: Problems with audio on Panasonic TXL37ET5E

PostPosted: Tue Jan 22, 2013 6:04 pm
by slyguy42o
so wait your saying it works fine with transcoding on? if it's working with this method.. then what's the issue?

Re: Problems with audio on Panasonic TXL37ET5E

PostPosted: Tue Jan 22, 2013 6:09 pm
by Renik
If I have transcode enabled, tv series (.mp4) work fine and if I have transcode disabled, other movies don't work fine (subtitles don't work)

so subtitles work only with transcode disabled. If I have TV Serie with subs I have two options:
1. watch with audio delay and working subs (transcode disabled)
2. watch without audio delay and without subs (transcode enabled)

Re: Problems with audio on Panasonic TXL37ET5E

PostPosted: Tue Jan 22, 2013 6:43 pm
by slyguy42o
can you post the media info for a tv series file that has audio issues?

viewtopic.php?f=5&t=1123

we should be able to adjust the encoding profile to only transcode mp4's with a specific audio format.