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Synology 1019+ SERVIIO not "visible" on DLNA network

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Stringman

Serviio newbie

Posts: 3

Joined: Wed Apr 17, 2019 12:09 pm

Post Thu Jan 16, 2020 11:28 am

Synology 1019+ SERVIIO not "visible" on DLNA network

I have just migrated from a DS1511+to a DS1019+. Migration went well but after starting SERVIIO (PRO) and adding another folder, none of my DLNA players (TV, Streamer, VLC, Media Browser) is able to see, let alone locate , SERVIIO on the Synology. I have also updated JAVA, to 1.8.0 -241
I did have another version of SERVIIO running on my MacBook and that worked fine. I have turned it off to gain some clarity.

Any ideas?


Robert
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atc98092

User avatar

DLNA master

Posts: 5202

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Thu Jan 16, 2020 1:14 pm

Re: Synology 1019+ SERVIIO not "visible" on DLNA network

So no device on your network is seeing Serviio? Please attach your Serviio log here so we can ensure it's running correctly.
Dan

LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 16 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents
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Stringman

Serviio newbie

Posts: 3

Joined: Wed Apr 17, 2019 12:09 pm

Post Fri Jan 17, 2020 12:01 am

Re: Synology 1019+ SERVIIO not "visible" on DLNA network

How do you turn on Logging?
I checked out your instructions but in Synology you don't get access to the install folder to update the Config file
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atc98092

User avatar

DLNA master

Posts: 5202

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Fri Jan 17, 2020 1:12 am

Re: Synology 1019+ SERVIIO not "visible" on DLNA network

Serviio always logs at the general level, and can be set to provide detailed logging. However, you need to be able to access the install location to reach the log file, and to enable detailed logging. You can probably use an SSH client to log into the NAS and access the file structure. I've used PuTTY in the past for such access, but I have no experience with a NAS so I can't help enabling SSH and how to set it up.
Dan

LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 16 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents
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Stringman

Serviio newbie

Posts: 3

Joined: Wed Apr 17, 2019 12:09 pm

Post Fri Jan 17, 2020 2:00 am

Re: Synology 1019+ SERVIIO not "visible" on DLNA network

Any other common reasons why SERVIIO wouldn't showing up in the DLNA network?
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atc98092

User avatar

DLNA master

Posts: 5202

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Fri Jan 17, 2020 2:41 pm

Re: Synology 1019+ SERVIIO not "visible" on DLNA network

In my experience the two most common reasons are either a) firewall blocking access or b) network issues. Since NAS devices usually don't have a typical firewall (to my knowledge), that isn't your likely issue. Since DLNA requires all network devices to be connected to the same LAN segment (unless some serious routing configuration is accomplished), it can be a more common issue. Sometimes wireless routers have a setting that blocks devices from seeing each other, especially if they are configured as a "guest" wireless access point. Occasionally devices that have more than one network adapter will try to use the wrong adapter for Serviio (even if the second adapter is disabled). But for most home networks, especially if they're wired, the network segments should all be the same and everything should see everything else.

It's really necessary to get access to the Serviio log to ensure that it's up and running correctly, and can verify it's using an IP address that matches the rest of your network.
Dan

LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 16 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents
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MrMattWard

Serviio newbie

Posts: 7

Joined: Tue Jun 23, 2020 10:28 am

Post Tue Jun 23, 2020 6:38 pm

Re: Synology 1019+ SERVIIO not "visible" on DLNA network

Could also try Switching off SSDP which you can find in the File Services Control Panel Advanced Page... just a shot but it Binds a miniSSDP service which shares UDP 1900

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