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Serviio 2.3 can't be seen in any of the devices

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ledude

Serviio newbie

Posts: 7

Joined: Sun Jan 06, 2013 5:19 am

Post Tue Jun 27, 2023 3:33 pm

Serviio 2.3 can't be seen in any of the devices

So I upgraded the Serviio to 2.3 on my old Qnap TS469L. It's running cuz I'm able to see it via the web GUI. However, none of my other devices are able to see it (DLNA). I have JRE 8.151.2. Anyone else has this issue in the past and has a solution to it? Please advise?
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ledude

Serviio newbie

Posts: 7

Joined: Sun Jan 06, 2013 5:19 am

Post Thu Jun 29, 2023 12:26 am

Re: Serviio 2.3 can't be seen in any of the devices

I found out why but it still makes no sense. I move the network cable for the QNAP outside of the switches and plug it back into the hub and that seems to solve the problem. Very strange. Is there a protocol in Switch that I need to turn on for the devices to see the Serviio? I'm using Cisco SG300-20 for my Switch. I'm curious.
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atc98092

User avatar

DLNA master

Posts: 5215

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Fri Jun 30, 2023 12:02 am

Re: Serviio 2.3 can't be seen in any of the devices

Since you're using a Cisco managed switch, it's entirely possible there's some setting within the switch causing the issue. It's been more than 10 years since I've messed with managed switches (and they weren't Cisco), so I really can't point to any specific setting. If there is something blocking Multicasting, that would be one possible area to check.
Dan

LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 16 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents
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ledude

Serviio newbie

Posts: 7

Joined: Sun Jan 06, 2013 5:19 am

Post Fri Jun 30, 2023 2:22 am

Re: Serviio 2.3 can't be seen in any of the devices

I'm seeing a lot of people mentioning something about multicast and I'm guessing I didn't turn on the multicast on my switch. I haven't gotten a chance to test it yet but I'll keep everyone updated when I have the chance. Thanks for the pointer though.
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atc98092

User avatar

DLNA master

Posts: 5215

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Fri Jun 30, 2023 2:32 am

Re: Serviio 2.3 can't be seen in any of the devices

uPNP uses Multicast to advertise itself on the network, so if your switch is blocking uPNP (UDP port 1900) that would make it impossible for devices to see Serviio.
Dan

LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 16 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents

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