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Requests and Complaint about Serviio 1.6

PostPosted: Fri Feb 26, 2016 9:19 pm
by ami289
Hi guys,

First I would like to say that I love the new Serviio 'make-over'.
The UI is beautiful.


Second- I'll start with the bad
Serviio 1.6 Installation recognized that I had a previous version of Serviio installed.
The installatin had stopped Serviio's service prior to installng the new version.
Yet, I had received no warning, nor the installation did create any backup, but just replaced my profiles file, resulting in all my custom transcoding profiles deleted.


Third-
In the new 1.6 I don't have the tray icon anymore.
I would like to make a feature request to bring back the tray icon, as was available in any prior versions.


Fourth-
This issue has bugged me in previous versions as well.
My home network is 192.168.1.xxx,
I only have about 3-4 devices on that network,
Yet, on connected device list, Serviio adds all IP addresses from 192.168.1.1 to 192.168.1.255,
Which results in long and incorrect list.
I wouldn't mind that, if I had some sort of 'Clear All' button,
But the only solution so far is deleting each device manually.
I haven't tried that in this version yet, but in previous versions, if I had manually deleted around 250 'devices' one by one,
After restart, all of them were back on that list again.
I would appreciate if you could take that in mind for the next versions.


I'm using Windows 7 btw (if that matters).


Thanks guys.
And keep up the awesome work!

Re: Requests and Complaint about Serviio 1.6

PostPosted: Fri Feb 26, 2016 10:19 pm
by atc98092
Serviio installation has always installed a new profiles file. However, your old one is still there if you need to copy anything over. Look for a file named profiles.xml.1.5.2.

The tray icon was specific to the Serviio console. It had nothing to do with the Serviio service, other than a right-click menu option to stop the service. This console no longer exists, as it is now a web page accessible from any computer on your network. I doubt it will come back.

Not sure why you see so many IP addresses in the console. That behavior doesn't happen for me, and never has. My guess is there's something on your computer or on some other network device that is doing a network scan and triggering Serviio to detect each potential IP address. I've used Serviio going back to versions long before 1.0, and on Windows XP, 7, Server 2003 Home Server 2011 and 10. Never seen that happen. I seriously doubt that's something that Serviio can address.

Re: Requests and Complaint about Serviio 1.6

PostPosted: Sat Feb 27, 2016 10:19 am
by ami289
Hi mate,
Appreciate your reply.

Here are my comments-

atc98092 wrote:Serviio installation has always installed a new profiles file. However, your old one is still there if you need to copy anything over. Look for a file named profiles.xml.1.5.2.

I have no such file nowhere in my computer.
Serviio has not made any backup copy of my profiles.xml file.
And, I'm only 85% positive about that (can't remember for sure),
But I've updated Serviio several times in the past, and I can't recall my profiles being deleted (nor being backed up by the installation).

atc98092 wrote:The tray icon was specific to the Serviio console. It had nothing to do with the Serviio service, other than a right-click menu option to stop the service. This console no longer exists, as it is now a web page accessible from any computer on your network. I doubt it will come back.

I didn't said it had something to do with the serviio service.
Personally, I prefer to use the console to manage Serviio.
And that is incorrect,
Serviio console does exist.
As far as I can tell, the web management is a feature that being added, and not a feature that have replaced the console.
You can see for yourself there is a whole 'Console' folder, with 'SeviioConsole.exe' executable file in Serviio's folder, plus a start menu shortcut for 'Serviio Console' app.
So the console still exists.
But now, instead of simply double-clicking a tray icon to open it, I have to click on Start->All Programs->Serviio->Serviio Console,
Which is not much of a hassle, but it seems like a feature/ease-of-use draw-back from previous versions,
That is why I made that as an feature request, to bring that back.

atc98092 wrote:Not sure why you see so many IP addresses in the console. That behavior doesn't happen for me, and never has. My guess is there's something on your computer or on some other network device that is doing a network scan and triggering Serviio to detect each potential IP address. I've used Serviio going back to versions long before 1.0, and on Windows XP, 7, Server 2003 Home Server 2011 and 10. Never seen that happen. I seriously doubt that's something that Serviio can address.

I'm not sure either, but it has been that way on previous versions as well.
I can send some program logs if that would help in any way.
Anyway, regardless of the reason, I would like to make a feature-request to add some sort of 'Clear All' / 'Clear Device List' button, that automatically removes all devices from the list.



Thanks for your reply.
Cheers.

Re: Requests and Complaint about Serviio 1.6

PostPosted: Sat Feb 27, 2016 7:54 pm
by zip
The installer should create a file called profiles.xml.bak in the conf folder.

The console is web application, what you see is just a executable wrapper which is basically a stripped down version of the Chrome core that has the web view in the application window.

You can basically replicate the tray icon behaviour by adding the console shortcut to your Taskbar / Desktop.

Re: Requests and Complaint about Serviio 1.6

PostPosted: Sat Feb 27, 2016 8:03 pm
by atc98092
No, the Serviio console no longer exists as an application that is installed on your computer. For 1.6, he did include a lightweight browser app that was called when you clicked the Console link in the menu. Future versions will directly open your existing default browser, and Serviio itself will not have any sort of console app installed. The new console is strictly a web page, with connectivity to the database for configuration purposes.

But even the current browser app is unnecessary, as you can open the console from any computer on the network with whatever browser is available. http://pc5dczc_computer_name:23423/console. That's why there's no longer a system tray icon, and why it's unlikely there will ever be one again. By the way, the tray icon was only displayed after the Serviio console was started. Normally, it would start up during login. But Serviio itself can and does run without the icon present.

I can't explain why your profile file was not backed up. As I said, all previous versions of Serviio has always replaced the existing file and left the old one with a new name. Perhaps your was named something different. It should be in the same config folder that the profiles.xml is located in. I've always had to redo my customizations after an upgrade install.

Not knocking your thoughts. Just wanted to give you some background on what is supposed to happen with an installation, and what I see (as a Serviio user) as the direction the developer is going. I'm in no way affiliated with Serviio other than a user. It's always possible that Zip has some plan that I don't see or understand. Of course, I could say that about life in general! :lol:

Re: Requests and Complaint about Serviio 1.6

PostPosted: Sat Feb 27, 2016 8:08 pm
by zip
atc98092 wrote:Future versions will directly open your existing default browser, and Serviio itself will not have any sort of console app installed.

Where did you come to this conclusion? The wrapper is going to stay there.

Re: Requests and Complaint about Serviio 1.6

PostPosted: Sat Feb 27, 2016 9:24 pm
by ami289
Hey guys!

Appreciate you replies.



You are right.
I did have 'profiles.xml.bak' file in the config folder.
I don't know how I've missed it.
My bad.....


Thanks for clearing that out.
I now understand why there is no tray icon.
As I've said before, it isn't much of a hassle to run Serviio from the start menu,
It is just, before you'd explained me why there is no tray icon (because there is no Serviio console, and it is just a wrapper to the web management), it seemed like an helpful feature had been removed.



About the third issue,
Do you guys have any suggestions where to look / what I can do about it?



Thank you for your help!
Cheers.

Re: Requests and Complaint about Serviio 1.6

PostPosted: Sun Feb 28, 2016 12:00 am
by zip
The list grows longer because your devices cannot be identified as DLNA device and it keeps changing its IP address. For these devices (or any actually) the best option is to set up static IP address in your router DNS service. Then the device will always keep the same IP address and will only appear in Serviio once.

Re: Requests and Complaint about Serviio 1.6

PostPosted: Sun Feb 28, 2016 2:45 am
by atc98092
zip wrote:
atc98092 wrote:Future versions will directly open your existing default browser, and Serviio itself will not have any sort of console app installed.

Where did you come to this conclusion? The wrapper is going to stay there.


Sorry, I guess I misunderstood something I read. Not the first time I've done that. :oops:

Re: Requests and Complaint about Serviio 1.6

PostPosted: Sun Feb 28, 2016 6:38 am
by ami289
zip wrote:The list grows longer because your devices cannot be identified as DLNA device and it keeps changing its IP address. For these devices (or any actually) the best option is to set up static IP address in your router DNS service. Then the device will always keep the same IP address and will only appear in Serviio once.



Thanks for the suggestion,
But all my devices already have static IP.

Serviio lists all those IP addresses from the very first launch after installation (even after a new/clean installation),
and not overtime, because its detecting devices which are using those IP addresses.
furthermore, as I've mentioned before, in previous versions, if I had manually deleted all those 250 unused IP 'devices', after a system restart, they were all be back in the list again.

'atc98092' suggested that maybe something else is triggering Serviio to 'think' that all of those IP addresses has devices behind them.

Any Serviio logs or something I could have a look to see what triggers it to recognize those IP addresses as devices?


Thanks.

Re: Requests and Complaint about Serviio 1.6

PostPosted: Thu Mar 03, 2016 8:13 pm
by ami289
Hey guys,

I've just installed today TVersity, to debug some video freezing issue I'm having with Serviio (wanted to see if it also occurs with other dlna server, to check where the issue lays).

Anyway,
In TVersity I only have listed under devices the 3 actual devices I have connected to my network,
As opposed to Serviio, which instantly listed all my of the ip-ranges in the device list.

So I guess this rules out the suggestions that perhaps something on my computer/network triggers a scan which causes all of the IPs to be recognized as a physical device.

Any ideas how I can debug what causing this issue with Serviio?

Re: Requests and Complaint about Serviio 1.6

PostPosted: Fri Mar 04, 2016 12:51 am
by atc98092
Any chance you have another computer that you could install Serviio onto to see if it still happens? This would eliminate something running on the computer triggering the addresses.

Other than that, I'm at a loss. I've never seen that happen, and I have a couple dozen different devices on my network at any one time.