Two problems about subtitles(device support and hardsubs)

Hi,
I have two problems with subtitles:

1. I have the same name subs in the video folder and activate the subs in Serviio Console, but TV can not show subs. The TV can show subs when I activate Hardsubs in console.
   ---Does it means my device can not support subs directly?
2. If I activate HardSub in Console, the video(Matroska transcoding to mpegts+aac) will be muted, very strange. I don't know the reason.

[atc98092]

It depends on your TV, but yeah I've had little luck with SRT files and my TVs. I've found that even with TVs that claim SRT support it's been hit or miss, mostly miss.

It depends on your TV, but yeah I've had little luck with SRT files and my TVs. I've found that even with TVs that claim SRT support it's been hit or miss, mostly miss.

Thank you.