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[solved] enable transcode for motorola android 12

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bogdan253

Serviio newbie

Posts: 3

Joined: Tue Sep 19, 2023 6:06 pm

Post Tue Sep 19, 2023 6:14 pm

[solved] enable transcode for motorola android 12

My Moto G32 has some hardware problems, I believe, it can't properly play 3D SBS files without artifacts. I'm trying to circumvent this with Serviio but it doesn't seem to transcode at all.

My PC runs Windows 10 22H2 and the phone is a Motorola Moto G32 with Android 12.

I've read a bit on the forum, maybe I just need to add a profile in profiles.xml, hopefully. But I don't know how to write it, can someone help?

I have here the info for such a 3D file:

  Code:
General
Complete name                            : F:\xx\test-video.mp4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42 (isom/iso2/mp41/mp42)
File size                                : 4.62 GiB
Duration                                 : 38 min 39 s
Overall bit rate                         : 17.1 Mb/s
Frame rate                               : 59.940 FPS
Writing application                      : Lavf58.76.100

Video
ID                                       : 1
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Format profile                           : Main@L5.1@High
Codec ID                                 : hev1
Codec ID/Info                            : High Efficiency Video Coding
Duration                                 : 38 min 39 s
Bit rate                                 : 16.8 Mb/s
Maximum bit rate                         : 25.0 Mb/s
Width                                    : 3 840 pixels
Height                                   : 1 920 pixels
Display aspect ratio                     : 2.000
Frame rate mode                          : Constant
Frame rate                               : 59.940 (60000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.038
Stream size                              : 4.54 GiB (98%)
Language                                 : English
Tagged date                              : 2022-05-20 20:50:03 UTC
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Codec configuration box                  : hvcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 38 min 39 s
Source duration                          : 38 min 39 s
Bit rate mode                            : Constant
Bit rate                                 : 320 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 88.5 MiB (2%)
Source stream size                       : 88.5 MiB (2%)
Language                                 : English
Default                                  : Yes
Alternate group                          : 1
Tagged date                              : 2022-05-20 20:50:03 UTC

Last edited by bogdan253 on Thu Sep 21, 2023 2:05 am, edited 1 time in total.
<<

atc98092

User avatar

DLNA master

Posts: 5137

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Tue Sep 19, 2023 10:46 pm

Re: enable transcode for motorola android 12

I looked up the Moto32 media support, and the problem isn't with 3D SBS files. The media info you posted shows the video is H.265/HVEC, and your phone doesn't support that codec. So you need a profile that will transcode H.265 into something your phone supports. As a test you could try the Roku TV (non-4K) profile, as that will transcode the video to H.264, which your phone supports.

If you desire to create your own profile, it should not be placed in the profiles.xml file. That file is replaced every time Serviio is updated, so you would lose your personal profile. Instead, you can create a user-profiles.xml file and build your profile in that file. But if you can play your files successfully using an existing profile, there's nothing wrong with just doing that.
Dan

LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 16 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents
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bogdan253

Serviio newbie

Posts: 3

Joined: Tue Sep 19, 2023 6:06 pm

Post Wed Sep 20, 2023 8:55 am

Re: enable transcode for motorola android 12

Thanks for taking the time to answer.
I changed to "Roku TV (non-4K)" but now those files don't show up anymore on the server. I rescanned the library, restarted server, it's sharing other video files but not the 3D SBS ones.
<<

atc98092

User avatar

DLNA master

Posts: 5137

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Wed Sep 20, 2023 12:53 pm

Re: enable transcode for motorola android 12

OK, so that one didn't work. There's obviously something in that profile that your phone doesn't work with. I suppose it might be that the Roku profiles all use AppleHTTP/HLS as the transcoding format, and your phone might not support that either. You might try some of the other TV profiles, specifically some that would only be for 1080 TVs, such as the older Sony models. They use MPEG-TS for transcoding, and your phone might support that one. There's no sense in trying to create a custom profile until you identify what works with the Moto.
Dan

LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 16 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents
<<

bogdan253

Serviio newbie

Posts: 3

Joined: Tue Sep 19, 2023 6:06 pm

Post Thu Sep 21, 2023 2:04 am

Re: enable transcode for motorola android 12

Randomly picked a Sony and the videos play great now.

I truly appreciate your support.

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