Serviio

Hi Guys,

I opted to upgrade to 1.2.1 a few weeks ago and I saw that some of my HD videos are no longer working. They were previously working in the older version (the main reason I switched to serviio) but now it no longer works. I am using a samsung series 5 TV connected via the ethernet. I checked the profile and it was still set to Samsung CDE TV series. I read around the forums and tried changing it to Direct TV, it worked but it now transcodes every video that I play with the TV. I haven't switched back to the older version because i love the update in which it can now play embedded subtitles in mkv/mp4 files which saves me a lot of time in ripping subs. One thing I have noticed that has changed is that in the device name it no longer detects it as a samsung tv(LAC3something) it now says unrecognized device in the ip address of the TV. Hope to get your inputs on how to resolve this issue. thanks!

post detailed log of playing the file

Hi Zip,

Thanks for the reply.

I have attached the detailed log of the the file playing while on the Direct TV HDTV profile (works properly) and on the Samsung CDE Series TV (Gives Error of "Video Codec Not Supported")

I'm not sure if this is useful but I used mediaInfo to check the video type. Below is the result:

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.0
Format settings, CABAC : Yes
Format settings, ReFrames : 5 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 1h 33mn
Bit rate : 801 Kbps
Maximum bit rate : 6 090 Kbps
Width : 1 280 pixels
Height : 536 pixels
Display aspect ratio : 2.40:1
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.049
Stream size : 536 MiB (89%)
Writing library : x264 core 125 r2200 999b753
Encoding settings : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=9 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=12 / lookahead_threads=2 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=2 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=60 / rc=2pass / mbtree=1 / bitrate=801 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00
Encoded date : UTC 2012-11-02 14:41:00
Tagged date : UTC 2012-11-02 14:41:08

both of the logs use DirecTV profile

Hi Zip,

Don't know what happened there but attached is the correct file.

OK, there should be some more above in the log. Basically, you probably have Burning subtitles in turned on (which you don't need for Samsung TVs). Then FFmpeg is failing to burn the subtitles in, but the error is further up in the log.

After my experience of 1.2.1 not doing stuff that 1.2 would do, perhaps upgrading your ffmpeg would fix this.

I'm new(ish) to all this, but it's just a thought and sorry if it's complete rubbish.

Hi Zip,

It totally worked! I just unchecked "Enable Burned-in Subtitles" and it played beautifully but upon checking another file is not working. I have attached the log, the ffmpeg -i and the result from media info.

Media Info


ffmpeg -i

Hi Andyme,

I was about to do that but upon checking the serviio logs it actually tries to check and update the ffmpeg file. BTW im using Windows 7 64-bit.

take a look at this guide

http://wiki.serviio.org/doku.php?id=win_ffmpeg

ffmpeg doesn't update through serviio, it only uses the copy that is included.