Firstly, ensure that you have read this:
http://www.serviio.org/index.php?option ... icle&id=12. Understanding the preferred file naming scheme will resolve most issues.
For hard-to-match movies or TV series, I use
Filebot from the
wiki tools area (
http://wiki.serviio.org/doku.php?id=wintools) to check the file name against either TheMovieDB (for Movies) or TheTVDB (for TV series). Under the Rename option, drag a file to the left hand pane, right click on the "Match Button" and select which data source to match to, and away it goes. It will come back with multiple options which you can match to your actual movie/series and then give you a filename to rename to (press Rename to do so if you wish).
If this tool cannot resolve it, then you must go to the sites (
http://www.themoviedb.org/ or
http://thetvdb.com/) and do a search for your movie/series. Once found, it often becomes obvious what to rename the file to. The one thing not obvious is TV specials - these generally require a file name in the format like
MySeries S0E02.avi (series number is a single digit zero, and episode number is as your find on thetvdb.com).
Once you have renamed your file, press "Force Refresh" in the library tab of Serviio console, wait until finished and check the movie or series catalog in Mediabrowser (save running to the TV and back....).