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Serviio Not showing

PostPosted: Sat Aug 03, 2013 1:30 pm
by Studentmac
Serviio isnt showing up on my Samsung D8000 smart tv, been using serviio for quoite some time but today its stopped showing.

Usually stopping and restarting or resetting pc is enough to get it to connect again but its not this time.

under status on serviio i can see my tv showing in green so not sure why its not showing on tv.

Anyone have some ideas?

thanks

Re: Serviio Not showing

PostPosted: Sun Aug 04, 2013 12:05 pm
by zip
Read the FAQ for tsome tips.

Also post your detailed log.

Re: Serviio Not showing

PostPosted: Sun Aug 04, 2013 12:16 pm
by Studentmac
Thanks for post,

tried FAQ but its not helped

firewall is set to allow serviio

serviio can see my tv and tv can see pc through windows media player. just that tv cant view serviio

Re: Serviio Not showing

PostPosted: Sun Aug 04, 2013 1:52 pm
by zip
post the log please

Re: Serviio Not showing

PostPosted: Sun Aug 04, 2013 2:34 pm
by Studentmac
where do i find the log?

Re: Serviio Not showing

PostPosted: Sun Aug 04, 2013 2:45 pm
by Studentmac
think i know what you mean, the log text file in program folder but it says "Your message contains 1948102 characters. The maximum number of allowed characters is 60000."

Re: Serviio Not showing

PostPosted: Sun Aug 04, 2013 3:27 pm
by zip
viewtopic.php?f=5&t=1289

You can zip the log up and attach here

Re: Serviio Not showing

PostPosted: Sun Aug 04, 2013 3:53 pm
by Studentmac
log attached

Re: Serviio Not showing

PostPosted: Sun Aug 04, 2013 3:59 pm
by zip
Is your PC 192.168.1.64?

I assume all your devices are on the same subnet 192.168.1.x ?

If both yes, it's most likely a firewall on your PC blocking UDP 1900 or TCP 8895. It might be an antivirus software too.

Re: Serviio Not showing

PostPosted: Thu Aug 08, 2013 9:11 pm
by fscussel
I have exactly the same problem, but it started happening only today, i've updated to 1.3 yesterday night. TV is a samsung E490. Should I open a new topic?

update: after rebooting my router it is back working. Now 2 problems:

1) The access groups are not working
2) It's not showing my mp3 music collection, I've add it's folder.

Re: Serviio Not showing

PostPosted: Thu Aug 08, 2013 10:25 pm
by zip
How are they not working? How did you set them up? Do you have a detailed log of browsing a restricted folder?

The same with mp3 - need detailed log.

Re: Serviio Not showing

PostPosted: Fri Aug 09, 2013 12:48 am
by fscussel
zip wrote:How are they not working? How did you set them up? Do you have a detailed log of browsing a restricted folder?

The same with mp3 - need detailed log.


I've uploaded a log with last post. Is there another log? I set No restriction and Limit access and it appears to don't change anything.

Re: Serviio Not showing

PostPosted: Fri Aug 09, 2013 6:27 am
by DenyAll
You need to do a detailed log (click on the words "detailed log" and follow the instructions). This wlll give zip more information on what is happening.
Cheers

Re: Serviio Not showing

PostPosted: Fri Aug 09, 2013 12:33 pm
by fscussel
DenyAll wrote:You need to do a detailed log (click on the words "detailed log" and follow the instructions). This wlll give zip more information on what is happening.
Cheers


Ok thanks, I will let it run for a while to generate a good log and then I will upload.

Re: Serviio Not showing

PostPosted: Fri Aug 09, 2013 4:59 pm
by zip
fscussel wrote:
zip wrote:How are they not working? How did you set them up? Do you have a detailed log of browsing a restricted folder?

The same with mp3 - need detailed log.


I've uploaded a log with last post. Is there another log? I set No restriction and Limit access and it appears to don't change anything.

Did you assign your renders to the appropriate categories as well as the shared folders?

Shame you didn't raise this during the beta (you being betatester)

Re: Serviio Not showing

PostPosted: Fri Aug 09, 2013 5:28 pm
by fscussel
zip wrote:
fscussel wrote:
zip wrote:How are they not working? How did you set them up? Do you have a detailed log of browsing a restricted folder?

The same with mp3 - need detailed log.


I've uploaded a log with last post. Is there another log? I set No restriction and Limit access and it appears to don't change anything.

Did you assign your renders to the appropriate categories as well as the shared folders?

Shame you didn't raise this during the beta (you being betatester)


I asked to be betatester but you didn't answer the PM. I've attached the detailed log. at around 11:20 the program closed, service closed I don't know how.

Re: Serviio Not showing

PostPosted: Fri Aug 09, 2013 10:12 pm
by zip
It is updating your mp3 files. Then it stopped, but I don't see the reason. And then it couldn't find your network card - not sure what happened there.

I read your PM and added you to betatesters group. So you had beta access for some time (your username if purple). I don't normally reply to everyone who I add.

Re: Serviio Not showing

PostPosted: Sat Aug 10, 2013 12:58 pm
by fscussel
zip wrote:It is updating your mp3 files. Then it stopped, but I don't see the reason. And then it couldn't find your network card - not sure what happened there.

I read your PM and added you to betatesters group. So you had beta access for some time (your username if purple). I don't normally reply to everyone who I add.


Humm yeah I didn't really know you had add me. I will keep looking into the problem to see if I find anything else.

Re: Serviio Not showing

PostPosted: Thu Aug 22, 2013 12:02 am
by fscussel
apparently it was related to my router which was not working very stable. now that i've replaced it I will keep looking, but it appears to be ok now.