Serviio

I am a Pro user and have been for a year or so.I ran the latest update 1.3.1 and now the Serviio Console will not start. I have tried uninstall (complete thru Revo) and reinstall clean. Running on the same machine I have always used and have not had issues untill now. I have a back-up machine I also have Serviio on and updated that computer without issue. Note: I have had the issue of the Serviio Console dissappearing after an hour or so on this machine also since I purchased the software. Anyone have any thing to try? Thanks

Apparently this is causing a Java Runtime error see error log below. I have uninstalled all old versions of Java and reinstalled the latest version and update.
#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x77c45f99, pid=812, tid=5452
#
# JRE version: 7.0_25-b17
# Java VM: Java HotSpot(TM) Client VM (23.25-b01 mixed mode windows-x86 )
# Problematic frame:
# C [ntdll.dll+0x55f99] wcsnicmp+0x69d
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#
# If you would like to submit a bug report, please visit:
# http://bugreport.sun.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

--------------- T H R E A D ---------------

Current thread (0x1842f400): JavaThread "AWT-Windows" daemon [_thread_in_native, id=5452, stack(0x18a80000,0x18ad0000)]

siginfo: ExceptionCode=0xc0000005, reading address 0x19167462

Registers:
EAX=0x00100000, EBX=0x1917f418, ECX=0x00000000, EDX=0x000007ff
ESP=0x18acd49c, EBP=0x18acd4c4, ESI=0x19167460, EDI=0x19170000
EIP=0x77c45f99, EFLAGS=0x00210246

Top of Stack: (sp=0x18acd49c)
0x18acd49c: 19170000 1917f418 00000000 05010004
0x18acd4ac: 0000000a 18acd490 1919deb8 18acd5ac
0x18acd4bc: 77c0e115 004fa536 18acd5bc 77c46287
0x18acd4cc: 19170000 1917f418 18acd58c 00000000
0x18acd4dc: 6f276dc2 00000000 19170000 1917f420
0x18acd4ec: 19170000 1918dcd8 609a0000 00000001
0x18acd4fc: 00000009 00000000 19183ef8 19170150
0x18acd50c: 00000081 19170000 1917f5d8 18acd5f4

Instructions: (pc=0x77c45f99)
0x77c45f79: 57 8b 7d 08 0f b7 4f 54 33 c1 c1 e0 03 8b f3 2b
0x77c45f89: f0 3b f3 74 17 8b 47 4c 8b c8 c1 e9 14 22 4f 52
0x77c45f99: 32 4e 02 f6 c1 01 0f 84 39 0b 00 00 83 7f 4c 00
0x77c45fa9: 8b 45 10 8b 00 8d 34 c3 89 75 0c 74 1d 8b 06 89


Register to memory mapping:

EAX=0x00100000 is an unknown value
EBX=0x1917f418 is an unknown value
ECX=0x00000000 is an unknown value
EDX=0x000007ff is an unknown value
ESP=0x18acd49c is pointing into the stack for thread: 0x1842f400
EBP=0x18acd4c4 is pointing into the stack for thread: 0x1842f400
ESI=0x19167460 is an unknown value
EDI=0x19170000 is an unknown value


Stack: [0x18a80000,0x18ad0000], sp=0x18acd49c, free space=309k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [ntdll.dll+0x55f99] wcsnicmp+0x69d
C [ntdll.dll+0x56287] wcsnicmp+0x98b
C [ntdll.dll+0x565a6] wcsnicmp+0xcaa
C [kernel32.dll+0x4c3d4] HeapFree+0x14
C [atiumdag.dll+0x4778d] XdxInitXopServices+0x9bd
C [atiumdva.dll+0x8515] mmdllInitUMDFuncs+0x74c5
C [atiumdva.dll+0x845f] mmdllInitUMDFuncs+0x740f
C [atiumdva.dll+0x8300] mmdllInitUMDFuncs+0x72b0
C [atiumdva.dll+0x18f7] mmdllInitUMDFuncs+0x8a7
C [atiumdva.dll+0x181c] mmdllInitUMDFuncs+0x7cc
C [atiumdva.dll+0x13f8] mmdllInitUMDFuncs+0x3a8
C [atiumdag.dll+0x3f154] OpenAdapter+0x3c5c4
C [atiumdag.dll+0x120c] DllMain+0x20c
C [atiumdag.dll+0x2bcf] OpenAdapter+0x3f
C [atiu9pag.dll+0x304c] OpenAdapter+0x19d6
C [atiu9pag.dll+0x33ab] XopOpenAdapter9+0x67
C [aticfx32.dll+0x200bc] OpenAdapter+0x11ec
C [aticfx32.dll+0x228bd] OpenAdapter+0x39ed
C [aticfx32.dll+0x227a8] OpenAdapter+0x38d8
C [aticfx32.dll+0x1ff2c] OpenAdapter+0x105c
C [aticfx32.dll+0x1fd86] OpenAdapter+0xeb6
C [aticfx32.dll+0x1eefa] OpenAdapter+0x2a
C [d3d9.dll+0xb634]
C [d3d9.dll+0xb431]
C [d3d9.dll+0xa2cc]
C [d3d9.dll+0xb146]
C [d3d9.dll+0xc6d7]
C [d3d9.dll+0xc46f]
C [d3d9.dll+0x60a93] Direct3DCreate9+0x31
C [awt.dll+0xa6f95] D3DPipelineManager::InitD3D+0x65
C [USER32.dll+0x1c4e7] gapfnScSendMessage+0x1cf
C [USER32.dll+0x1c5e7] gapfnScSendMessage+0x2cf
C [USER32.dll+0x14f0e] GetScrollBarInfo+0xfd
C [USER32.dll+0x14f7d] GetScrollBarInfo+0x16c
C [ntdll.dll+0x4702e] KiUserCallbackDispatcher+0x2e
C [USER32.dll+0x164a1] PeekMessageW+0x157

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.awt.windows.WToolkit.eventLoop()V+0
j sun.awt.windows.WToolkit.run()V+49
j java.lang.Thread.run()V+11
v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x18600800 JavaThread "AWT-Shutdown" [_thread_blocked, id=1972, stack(0x18a30000,0x18a80000)]
=>0x1842f400 JavaThread "AWT-Windows" daemon [_thread_in_native, id=5452, stack(0x18a80000,0x18ad0000)]
0x1842a400 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=4872, stack(0x187a0000,0x187f0000)]
0x183ef400 JavaThread "Instance checker" daemon [_thread_in_native, id=4780, stack(0x18750000,0x187a0000)]
0x180b5000 JavaThread "Service Thread" daemon [_thread_blocked, id=4660, stack(0x17f70000,0x17fc0000)]
0x180ad000 JavaThread "C1 CompilerThread0" daemon [_thread_blocked, id=5040, stack(0x17f20000,0x17f70000)]
0x180aa800 JavaThread "Attach Listener" daemon [_thread_blocked, id=4116, stack(0x17ed0000,0x17f20000)]
0x180a1400 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=5052, stack(0x17e80000,0x17ed0000)]
0x01458400 JavaThread "Finalizer" daemon [_thread_blocked, id=3732, stack(0x17e30000,0x17e80000)]
0x01452800 JavaThread "Reference Handler" daemon [_thread_blocked, id=6020, stack(0x01710000,0x01760000)]
0x0134cc00 JavaThread "main" [_thread_in_native, id=3012, stack(0x00030000,0x00080000)]

Other Threads:
0x0144f800 VMThread [stack: 0x016c0000,0x01710000] [id=2140]
0x180bdc00 WatcherThread [stack: 0x181f0000,0x18240000] [id=6100]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
par new generation total 1664K, used 1351K [0x03e30000, 0x03ff0000, 0x09380000)
eden space 1536K, 79% used [0x03e30000, 0x03f61ca0, 0x03fb0000)
from space 128K, 100% used [0x03fb0000, 0x03fd0000, 0x03fd0000)
to space 128K, 0% used [0x03fd0000, 0x03fd0000, 0x03ff0000)
tenured generation total 3456K, used 2991K [0x09380000, 0x096e0000, 0x13e30000)
the space 3456K, 86% used [0x09380000, 0x0966bc20, 0x0966be00, 0x096e0000)
compacting perm gen total 12288K, used 8267K [0x13e30000, 0x14a30000, 0x17e30000)
the space 12288K, 67% used [0x13e30000, 0x14642da0, 0x14642e00, 0x14a30000)
No shared spaces configured.

Card table byte_map: [0x015b0000,0x01660000] byte_map_base: 0x01590e80

Polling page: 0x000e0000

Code Cache [0x01e30000, 0x01f38000, 0x03e30000)
total_blobs=468 nmethods=276 adapters=127 free_code_cache=31743Kb largest_free_block=32504960

Compilation events (10 events):
Event: 4.409 Thread 0x180ad000 279 java.lang.Character::isWhitespace (5 bytes)
Event: 4.409 Thread 0x180ad000 nmethod 279 0x01f2ebc8 code [0x01f2ecd0, 0x01f2ed78]
Event: 4.409 Thread 0x180ad000 280 java.lang.Character::isWhitespace (9 bytes)
Event: 4.409 Thread 0x180ad000 nmethod 280 0x01f2ee08 code [0x01f2ef10, 0x01f2efb8]
Event: 4.409 Thread 0x180ad000 281 java.lang.CharacterDataLatin1::isWhitespace (23 bytes)
Event: 4.409 Thread 0x180ad000 nmethod 281 0x01f2f048 code [0x01f2f140, 0x01f2f200]
Event: 4.409 Thread 0x180ad000 282 sun.reflect.generics.parser.SignatureParser::parseIdentifier (115 bytes)
Event: 4.410 Thread 0x180ad000 nmethod 282 0x01f2f308 code [0x01f2f480, 0x01f2f810]
Event: 4.413 Thread 0x180ad000 283 java.util.Properties::load0 (250 bytes)
Event: 4.413 Thread 0x180ad000 nmethod 283 0x01f2fbc8 code [0x01f2fd10, 0x01f30020]

GC Heap History (10 events):
Event: 0.796 GC heap before
{Heap before GC invocations=10 (full 0):
par new generation total 1536K, used 1536K [0x03e30000, 0x03fd0000, 0x09380000)
eden space 1408K, 100% used [0x03e30000, 0x03f90000, 0x03f90000)
from space 128K, 100% used [0x03f90000, 0x03fb0000, 0x03fb0000)
to space 128K, 0% used [0x03fb0000, 0x03fb0000, 0x03fd0000)
tenured generation total 3456K, used 3411K [0x09380000, 0x096e0000, 0x13e30000)
the space 3456K, 98% used [0x09380000, 0x096d4d88, 0x096d4e00, 0x096e0000)
compacting perm gen total 12288K, used 7648K [0x13e30000, 0x14a30000, 0x17e30000)
the space 12288K, 62% used [0x13e30000, 0x145a8078, 0x145a8200, 0x14a30000)
No shared spaces configured.
Event: 0.819 GC heap after
Heap after GC invocations=11 (full 1):
par new generation total 1664K, used 0K [0x03e30000, 0x03ff0000, 0x09380000)
eden space 1536K, 0% used [0x03e30000, 0x03e30000, 0x03fb0000)
from space 128K, 0% used [0x03fb0000, 0x03fb0000, 0x03fd0000)
to space 128K, 0% used [0x03fd0000, 0x03fd0000, 0x03ff0000)
tenured generation total 3456K, used 2434K [0x09380000, 0x096e0000, 0x13e30000)
the space 3456K, 70% used [0x09380000, 0x095e09f0, 0x095e0a00, 0x096e0000)
compacting perm gen total 12288K, used 7648K [0x13e30000, 0x14a30000, 0x17e30000)
the space 12288K, 62% used [0x13e30000, 0x145a8078, 0x145a8200, 0x14a30000)
No shared spaces configured.
}
Event: 0.845 GC heap before
{Heap before GC invocations=11 (full 1):
par new generation total 1664K, used 1536K [0x03e30000, 0x03ff0000, 0x09380000)
eden space 1536K, 100% used [0x03e30000, 0x03fb0000, 0x03fb0000)
from space 128K, 0% used [0x03fb0000, 0x03fb0000, 0x03fd0000)
to space 128K, 0% used [0x03fd0000, 0x03fd0000, 0x03ff0000)
tenured generation total 3456K, used 2434K [0x09380000, 0x096e0000, 0x13e30000)
the space 3456K, 70% used [0x09380000, 0x095e09f0, 0x095e0a00, 0x096e0000)
compacting perm gen total 12288K, used 7835K [0x13e30000, 0x14a30000, 0x17e30000)
the space 12288K, 63% used [0x13e30000, 0x145d6d18, 0x145d6e00, 0x14a30000)
No shared spaces configured.
Event: 0.846 GC heap after
Heap after GC invocations=12 (full 1):
par new generation total 1664K, used 127K [0x03e30000, 0x03ff0000, 0x09380000)
eden space 1536K, 0% used [0x03e30000, 0x03e30000, 0x03fb0000)
from space 128K, 99% used [0x03fd0000, 0x03fefff8, 0x03ff0000)
to space 128K, 0% used [0x03fb0000, 0x03fb0000, 0x03fd0000)
tenured generation total 3456K, used 2555K [0x09380000, 0x096e0000, 0x13e30000)
the space 3456K, 73% used [0x09380000, 0x095fef40, 0x095ff000, 0x096e0000)
compacting perm gen total 12288K, used 7835K [0x13e30000, 0x14a30000, 0x17e30000)
the space 12288K, 63% used [0x13e30000, 0x145d6d18, 0x145d6e00, 0x14a30000)
No shared spaces configured.
}
Event: 0.867 GC heap before
{Heap before GC invocations=12 (full 1):
par new generation total 1664K, used 1663K [0x03e30000, 0x03ff0000, 0x09380000)
eden space 1536K, 100% used [0x03e30000, 0x03fb0000, 0x03fb0000)
from space 128K, 99% used [0x03fd0000, 0x03fefff8, 0x03ff0000)
to space 128K, 0% used [0x03fb0000, 0x03fb0000, 0x03fd0000)
tenured generation total 3456K, used 2555K [0x09380000, 0x096e0000, 0x13e30000)
the space 3456K, 73% used [0x09380000, 0x095fef40, 0x095ff000, 0x096e0000)
compacting perm gen total 12288K, used 7962K [0x13e30000, 0x14a30000, 0x17e30000)
the space 12288K, 64% used [0x13e30000, 0x145f6ab0, 0x145f6c00, 0x14a30000)
No shared spaces configured.
Event: 0.868 GC heap after
Heap after GC invocations=13 (full 1):
par new generation total 1664K, used 127K [0x03e30000, 0x03ff0000, 0x09380000)
eden space 1536K, 0% used [0x03e30000, 0x03e30000, 0x03fb0000)
from space 128K, 99% used [0x03fb0000, 0x03fcfff8, 0x03fd0000)
to space 128K, 0% used [0x03fd0000, 0x03fd0000, 0x03ff0000)
tenured generation total 3456K, used 2705K [0x09380000, 0x096e0000, 0x13e30000)
the space 3456K, 78% used [0x09380000, 0x09624648, 0x09624800, 0x096e0000)
compacting perm gen total 12288K, used 7962K [0x13e30000, 0x14a30000, 0x17e30000)
the space 12288K, 64% used [0x13e30000, 0x145f6ab0, 0x145f6c00, 0x14a30000)
No shared spaces configured.
}
Event: 3.636 GC heap before
{Heap before GC invocations=13 (full 1):
par new generation total 1664K, used 1663K [0x03e30000, 0x03ff0000, 0x09380000)
eden space 1536K, 100% used [0x03e30000, 0x03fb0000, 0x03fb0000)
from space 128K, 99% used [0x03fb0000, 0x03fcfff8, 0x03fd0000)
to space 128K, 0% used [0x03fd0000, 0x03fd0000, 0x03ff0000)
tenured generation total 3456K, used 2705K [0x09380000, 0x096e0000, 0x13e30000)
the space 3456K, 78% used [0x09380000, 0x09624648, 0x09624800, 0x096e0000)
compacting perm gen total 12288K, used 7989K [0x13e30000, 0x14a30000, 0x17e30000)
the space 12288K, 65% used [0x13e30000, 0x145fd710, 0x145fd800, 0x14a30000)
No shared spaces configured.
Event: 3.637 GC heap after
Heap after GC invocations=14 (full 1):
par new generation total 1664K, used 128K [0x03e30000, 0x03ff0000, 0x09380000)
eden space 1536K, 0% used [0x03e30000, 0x03e30000, 0x03fb0000)
from space 128K, 100% used [0x03fd0000, 0x03ff0000, 0x03ff0000)
to space 128K, 0% used [0x03fb0000, 0x03fb0000, 0x03fd0000)
tenured generation total 3456K, used 2777K [0x09380000, 0x096e0000, 0x13e30000)
the space 3456K, 80% used [0x09380000, 0x096364d0, 0x09636600, 0x096e0000)
compacting perm gen total 12288K, used 7989K [0x13e30000, 0x14a30000, 0x17e30000)
the space 12288K, 65% used [0x13e30000, 0x145fd710, 0x145fd800, 0x14a30000)
No shared spaces configured.
}
Event: 4.406 GC heap before
{Heap before GC invocations=14 (full 1):
par new generation total 1664K, used 1664K [0x03e30000, 0x03ff0000, 0x09380000)
eden space 1536K, 100% used [0x03e30000, 0x03fb0000, 0x03fb0000)
from space 128K, 100% used [0x03fd0000, 0x03ff0000, 0x03ff0000)
to space 128K, 0% used [0x03fb0000, 0x03fb0000, 0x03fd0000)
tenured generation total 3456K, used 2777K [0x09380000, 0x096e0000, 0x13e30000)
the space 3456K, 80% used [0x09380000, 0x096364d0, 0x09636600, 0x096e0000)
compacting perm gen total 12288K, used 8013K [0x13e30000, 0x14a30000, 0x17e30000)
the space 12288K, 65% used [0x13e30000, 0x14603670, 0x14603800, 0x14a30000)
No shared spaces configured.
Event: 4.407 GC heap after
Heap after GC invocations=15 (full 1):
par new generation total 1664K, used 128K [0x03e30000, 0x03ff0000, 0x09380000)
eden space 1536K, 0% used [0x03e30000, 0x03e30000, 0x03fb0000)
from space 128K, 100% used [0x03fb0000, 0x03fd0000, 0x03fd0000)
to space 128K, 0% used [0x03fd0000, 0x03fd0000, 0x03ff0000)
tenured generation total 3456K, used 2991K [0x09380000, 0x096e0000, 0x13e30000)
the space 3456K, 86% used [0x09380000, 0x0966bc20, 0x0966be00, 0x096e0000)
compacting perm gen total 12288K, used 8013K [0x13e30000, 0x14a30000, 0x17e30000)
the space 12288K, 65% used [0x13e30000, 0x14603670, 0x14603800, 0x14a30000)
No shared spaces configured.
}

Deoptimization events (0 events):
No events

Internal exceptions (10 events):
Event: 4.416 Thread 0x0134cc00 Threw 0x03ea7910 at C:\jdk7u2_32P\jdk7u25\hotspot\src\share\vm\prims\jvm.cpp:1235
Event: 4.417 Thread 0x0134cc00 Threw 0x03eae3d8 at C:\jdk7u2_32P\jdk7u25\hotspot\src\share\vm\prims\jvm.cpp:1235
Event: 4.418 Thread 0x0134cc00 Threw 0x03ee9a28 at C:\jdk7u2_32P\jdk7u25\hotspot\src\share\vm\prims\jvm.cpp:1235
Event: 4.419 Thread 0x0134cc00 Threw 0x03efc0a8 at C:\jdk7u2_32P\jdk7u25\hotspot\src\share\vm\prims\jvm.cpp:1235
Event: 4.419 Thread 0x0134cc00 Threw 0x03f02ce8 at C:\jdk7u2_32P\jdk7u25\hotspot\src\share\vm\prims\jvm.cpp:1235
Event: 4.420 Thread 0x0134cc00 Threw 0x03f1d790 at C:\jdk7u2_32P\jdk7u25\hotspot\src\share\vm\prims\jvm.cpp:1235
Event: 4.420 Thread 0x0134cc00 Threw 0x03f28ec0 at C:\jdk7u2_32P\jdk7u25\hotspot\src\share\vm\prims\jvm.cpp:1235
Event: 4.421 Thread 0x0134cc00 Threw 0x03f3a718 at C:\jdk7u2_32P\jdk7u25\hotspot\src\share\vm\prims\jvm.cpp:1235
Event: 4.421 Thread 0x0134cc00 Threw 0x03f42128 at C:\jdk7u2_32P\jdk7u25\hotspot\src\share\vm\prims\jvm.cpp:1235
Event: 4.422 Thread 0x0134cc00 Threw 0x03f46378 at C:\jdk7u2_32P\jdk7u25\hotspot\src\share\vm\prims\jvm.cpp:1235

Events (10 events):
Event: 4.423 loading class 0x1841dfe8
Event: 4.423 loading class 0x1841dfe8 done
Event: 4.423 loading class 0x18603898 done
Event: 4.423 loading class 0x183f9dc8
Event: 4.424 loading class 0x183f9dc8 done
Event: 4.424 loading class 0x18484e98
Event: 4.424 loading class 0x183f9fa8
Event: 4.424 loading class 0x183f9fa8 done
Event: 4.424 loading class 0x18484e98 done
Event: 4.424 Thread 0x18600800 Thread added: 0x18600800


Dynamic libraries:
0x00400000 - 0x00498000 C:\Program Files\Serviio\bin\ServiioConsole.exe
0x77bf0000 - 0x77d2c000 C:\Windows\SYSTEM32\ntdll.dll
0x76200000 - 0x762d4000 C:\Windows\system32\kernel32.dll
0x75d80000 - 0x75dcb000 C:\Windows\system32\KERNELBASE.dll
0x766d0000 - 0x76799000 C:\Windows\system32\USER32.dll
0x76950000 - 0x7699e000 C:\Windows\system32\GDI32.dll
0x77d40000 - 0x77d4a000 C:\Windows\system32\LPK.dll
0x77b50000 - 0x77bed000 C:\Windows\system32\USP10.dll
0x76840000 - 0x768ec000 C:\Windows\system32\msvcrt.dll
0x76b40000 - 0x76be0000 C:\Windows\system32\ADVAPI32.dll
0x76a70000 - 0x76a89000 C:\Windows\SYSTEM32\sechost.dll
0x76a90000 - 0x76b32000 C:\Windows\system32\RPCRT4.dll
0x74ab0000 - 0x74c4e000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll
0x768f0000 - 0x76947000 C:\Windows\system32\SHLWAPI.dll
0x767a0000 - 0x767bf000 C:\Windows\system32\IMM32.DLL
0x769a0000 - 0x76a6c000 C:\Windows\system32\MSCTF.dll
0x75b30000 - 0x75b7c000 C:\Windows\system32\apphelp.dll
0x62de0000 - 0x63122000 c:\program files\java\jre7\bin\client\jvm.dll
0x73a30000 - 0x73a37000 C:\Windows\system32\WSOCK32.dll
0x77db0000 - 0x77de5000 C:\Windows\system32\WS2_32.dll
0x77d30000 - 0x77d36000 C:\Windows\system32\NSI.dll
0x73e70000 - 0x73ea2000 C:\Windows\system32\WINMM.dll
0x761f0000 - 0x761f5000 C:\Windows\system32\PSAPI.DLL
0x64980000 - 0x64a3f000 C:\Windows\system32\MSVCR100.dll
0x6fbd0000 - 0x6fbdc000 c:\program files\java\jre7\bin\verify.dll
0x6f6a0000 - 0x6f6c0000 c:\program files\java\jre7\bin\java.dll
0x6c600000 - 0x6c613000 c:\program files\java\jre7\bin\zip.dll
0x6c5e0000 - 0x6c5f4000 C:\Program Files\Java\jre7\bin\net.dll
0x75660000 - 0x7569c000 C:\Windows\system32\mswsock.dll
0x75650000 - 0x75656000 C:\Windows\System32\wship6.dll
0x73a80000 - 0x73a8f000 C:\Program Files\Java\jre7\bin\nio.dll
0x74080000 - 0x74090000 C:\Windows\system32\NLAapi.dll
0x6e9e0000 - 0x6e9f0000 C:\Windows\system32\napinsp.dll
0x6e9c0000 - 0x6e9d2000 C:\Windows\system32\pnrpnsp.dll
0x75520000 - 0x75564000 C:\Windows\system32\DNSAPI.dll
0x6d650000 - 0x6d658000 C:\Windows\System32\winrnr.dll
0x70d50000 - 0x70d71000 C:\Program Files\Bonjour\mdnsNSP.dll
0x73d70000 - 0x73d8c000 C:\Windows\system32\Iphlpapi.DLL
0x73eb0000 - 0x73eb7000 C:\Windows\system32\WINNSI.DLL
0x70b10000 - 0x70b37000 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
0x73cf0000 - 0x73d28000 C:\Windows\System32\fwpuclnt.dll
0x70b00000 - 0x70b06000 C:\Windows\system32\rasadhlp.dll
0x75170000 - 0x75175000 C:\Windows\System32\wshtcpip.dll
0x62c90000 - 0x62dd4000 C:\Program Files\Java\jre7\bin\awt.dll
0x75f90000 - 0x7601f000 C:\Windows\system32\OLEAUT32.dll
0x77830000 - 0x7798c000 C:\Windows\system32\ole32.dll
0x74900000 - 0x74940000 C:\Windows\system32\uxtheme.dll
0x17fc0000 - 0x17fc5000 C:\Program Files\Unlocker\UnlockerHook.dll
0x76be0000 - 0x7782a000 C:\Windows\system32\SHELL32.dll
0x745d0000 - 0x745e3000 C:\Windows\system32\dwmapi.dll
0x75b80000 - 0x75b8c000 C:\Windows\system32\CRYPTBASE.dll
0x67320000 - 0x674e3000 C:\Windows\system32\d3d9.dll
0x750e0000 - 0x750e9000 C:\Windows\system32\VERSION.dll
0x6be00000 - 0x6be06000 C:\Windows\system32\d3d8thk.dll
0x6f880000 - 0x6f916000 C:\Windows\system32\aticfx32.dll
0x6f690000 - 0x6f69a000 C:\Windows\system32\atiu9pag.dll
0x61610000 - 0x61a10000 C:\Windows\system32\atiumdag.dll
0x609a0000 - 0x60d05000 C:\Windows\system32\atiumdva.dll
0x6e8d0000 - 0x6e9bb000 C:\Windows\system32\dbghelp.dll

VM Arguments:
jvm_args: -Dexe4j.semaphoreName=Local\c:_program_files_pc5dczc_bin_serviioconsole.exe0 -Dexe4j.moduleName=C:\Program Files\Serviio\bin\ServiioConsole.exe -Dexe4j.tempDir=C:\Users\Rick\AppData\Local\Temp\e4jC9A6.tmp_dir1377220472 -Dexe4j.unextractedPosition=609837 -Djava.library.path=C:\Program Files\AMD APP\bin\x86;%COSMOSM%;C:\Program Files\NVIDIA Corporation\PhysX\Common;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files\Microsoft SQL Server\100\Tools\Binn\;C:\Program Files\Microsoft SQL Server\100\DTS\Binn\;C:\Program Files\Windows Live\Shared;C:\Program Files\Microsoft SQL Server\90\Tools\binn\;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\MKVToolNix;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\QuickTime\QTSystem\;;c:\program files\java\jre7\bin -Dexe4j.consoleCodepage=cp0 -Xms5M -XX:+UseParNewGC -XX:MinHeapFreeRatio=5 -XX:MaxHeapFreeRatio=10 -Djava.net.preferIPv4Stack=true -Dserviio.home=C:\Program Files\Serviio\bin\\..
java_command: C:\Program Files\Serviio\bin\ServiioConsole.exe
Launcher Type: generic

Environment Variables:
CLASSPATH=.;C:\Program Files\Java\jre7\lib\ext\QTJava.zip
PATH=C:\Program Files\AMD APP\bin\x86;OSMOSM;C:\Program Files\NVIDIA Corporation\PhysX\Common;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files\Microsoft SQL Server\100\Tools\Binn\;C:\Program Files\Microsoft SQL Server\100\DTS\Binn\;C:\Program Files\Windows Live\Shared;C:\Program Files\Microsoft SQL Server\90\Tools\binn\;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\MKVToolNix;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\QuickTime\QTSystem\;;c:\program files\java\jre7\bin
USERNAME=Rick
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 11, GenuineIntel



--------------- S Y S T E M ---------------

OS: Windows 7 Build 7601 Service Pack 1

CPU:total 4 (4 cores per cpu, 1 threads per core) family 6 model 15 stepping 11, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, tsc

Memory: 4k page, physical 3406384k(1898000k free), swap 13644632k(11979876k free)

vm_info: Java HotSpot(TM) Client VM (23.25-b01) for windows-x86 JRE (1.7.0_25-b17), built on Jun 21 2013 13:06:48 by "java_re" with unknown MS VC++:1600

time: Thu Aug 22 18:14:37 2013
elapsed time: 4 seconds

Don't really see anything in here. Looks like Java issue, but not sure what. Try a different (not necessarily the latest) Java.

I uninstalled all versions, rebooted, and installed version 6, rebooted and got the same error. What does this line mean in the log attached. "The crash happened outside the Java Virtual Machine in native code."
#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x77995f99, pid=5924, tid=4808
#
# JRE version: 6.0_45-b06
# Java VM: Java HotSpot(TM) Client VM (20.45-b01 mixed mode windows-x86 )
# Problematic frame:
# C [ntdll.dll+0x55f99]
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

That it's not a problem of the Java application itself (Seviio) but something on your system / the way Java talks to the OS.

What if you start the console via the .bat file instead of the .exe? Both are in the bin folder

Tried it but it just hangs for a moment then pops up the error file just as before. Strange as I have run all of the updates since I bought the program without any issues. Looking like it may e time to Format the old C drive and re-install everything. Not much looking forward to that but I am running out of explanations, it has to be something on my machine. I've scanned my system up and down and sideways and have not found anything but you know Windows - sometimes the only solution is to Format and re-install.

Just did a system Restore back to July. Now I don't get the error logs but the console still will not start.

Finished Formatting and re-installing Windows 7 Pro. First thing I installed was Serviio and it works flawlessly. It's the old joke about the three guys driving down the highway when the car they are riding in dies. The first guy is an electrician - "I know what's wrong, it has to be Electrical, the ignition, the Alternator, or the Battery!" The second guy is a plumber - "I know what's wrong, it has to be the cooling system!" The third guy is a computer tech - "Hell if I know what's wrong with the car but I'm sure if we just all get out and then get back in again it will run just fine!" Thanks for taking time to help when it was my problem all along. PS - I love the Serviio software and my computer now has four hard drives as I attempt to eliminate the CD's,DVD's, and BD's. Thanks again for listening and offering the good advice.

Rick