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Failed to connect (Profile x264 ServiiGo)

Posted:
Mon Nov 24, 2014 4:36 pm
by ilicitano
Hi,
I'm using ServiiGo (android) to connect to my serviio server and everything works fine if I use the Profile "mpeg2" in Settings, but if I choose "x264" cannot reproduce any video. I always get "failed to connect".
I tried with several video players (including internal) with no success.
Coud anyone tell me how to solve this?
Thank you,
Re: Failed to connect (Profile x264 ServiiGo)

Posted:
Tue Nov 25, 2014 7:53 am
by will
Is your server running Linux, it may be an incompatible ffmpeg version. Are there any errors in the Serviio log?
Re: Failed to connect (Profile x264 ServiiGo)

Posted:
Tue Nov 25, 2014 8:59 am
by ilicitano
I'm running my server under Windows 7 SP1 x64.
The log file say:
WARN [ServiioStatusService] AuthenticationException occured. Returning error code 401 to the REST layer. Message: No authentication token has been provided for a restricted resource.
Any idea?

Re: Failed to connect (Profile x264 ServiiGo)

Posted:
Tue Nov 25, 2014 9:08 am
by will
Have you changed the version of ffmpeg?
Re: Failed to connect (Profile x264 ServiiGo)

Posted:
Tue Nov 25, 2014 9:12 am
by ilicitano
Yes, I downloaded the last version of ffmpeg from
http://ffmpeg.zeranoe.com/builds/
Re: Failed to connect (Profile x264 ServiiGo)

Posted:
Tue Nov 25, 2014 9:37 am
by ilicitano
I tried with the ffmpeg version included in serviio installer but I have the same issue.
Re: Failed to connect (Profile x264 ServiiGo)

Posted:
Wed Nov 26, 2014 7:17 am
by ilicitano
So is this only happening to me? any solution?
Re: Failed to connect (Profile x264 ServiiGo)

Posted:
Wed Nov 26, 2014 7:55 am
by will
Did you restart Serviio after switching back to the version of ffmpeg that came with it (to make sure it cleaned out any temporary transcoding files)? Can you also turn on detailed logging, try again and then post the log (with ip/dns name redacted).
Re: Failed to connect (Profile x264 ServiiGo)

Posted:
Wed Nov 26, 2014 8:17 am
by ilicitano
Hey Will I had to restart the server. Now it's working using the ffmpeg version included with Serviio installer.
Thank you!
Re: Failed to connect (Profile x264 ServiiGo)

Posted:
Wed Nov 26, 2014 8:48 am
by will
ilicitano wrote:Hey Will I had to restart the server. Now it's working using the ffmpeg version included with Serviio installer.
Thank you!
Great, Serviio would have already transcoded the file (with the missing authentication info in the playlist), so wouldn't have known to try again with the new ffmpeg version.