Serviio

Posted: **Wed Sep 30, 2015 2:24 pm**

Hello, ive got two hdd.

C:/Movies
C:/Series
D:/Movies
D:/Series

Data from C: isn't displayed in films or series. But i can see it in the title, folder or last added folder.
How can i display data from C: also in the movies / series folder?

Posted: **Mon Oct 05, 2015 12:35 pm**

Prototyp206 wrote:Hello, ive got two hdd.

C:/Movies
C:/Series
D:/Movies
D:/Series

Data from C: isn't displayed in films or series. But i can see it in the title, folder or last added folder.
How can i display data from C: also in the movies / series folder?

from what I understand, media displayed in Films or Series only appear if your player and Serviio agree that they are playable, while other presentation modes (like Folders) shows everything. What is your playback device, and what profile is being assigned by Serviio? Some players don't identify themselves accurately and Serviio either assigned the wrong profile or just uses Generic, and Generic can cause display issues like this.

Posted: **Tue Oct 06, 2015 9:05 am**

atc98092 wrote:from what I understand, media displayed in Films or Series only appear if your player and Serviio agree that they are playable, while other presentation modes (like Folders) shows everything.

That is not correct. You will see files under Series and Movies only if you have descriptive metadata on and metadata is found (eg if you use online metadata sources, you have to name the file properly so that it can be matched to a record in the online database).
You will see the files under Folders, Last added, etc even without metadata, because Serviio just treats them as generic videos and uses their file name as the Title when browsing.

Posted: **Tue Oct 06, 2015 12:43 pm**

Thanks, Zip. I knew there was an explanation, and I apologize for getting it wrong. :oops:

Now we have to figure out what the OP's issue is. Since they are local drives, I doubt there's a permissions issue, especially since they show in one presentation but not others.

Prototyp206: how are you naming your files? Can you provide an example? Based on what Zip just corrected me with, that might be the issue.

Posted: **Wed Oct 07, 2015 11:30 am**

...and (in case you missed it in Zip's comments), check that you have "Retrieve Metadata" enabled (ticks under the "M" symbol) in Serviio Console, Library, Shared Folders for the C: drive shares. Press Save after any changes. Also are are using "Online Metadata sources" on the Serviio Console, Metadata tab?

Serviio

Missing files of second HDD

Missing files of second HDD

Re: Missing files of second HDD

Re: Missing files of second HDD

Re: Missing files of second HDD

Re: Missing files of second HDD