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Subtitle files and Hisense TV

PostPosted: Sat Jan 09, 2016 6:31 pm
by kanoun
Hello everyone,
I use Serviio to stream from my PC to my smart Tv (Hisense K321 55) Everything works perfectly fine but i tried to add subtitle files to some movies, i did all the settings correctly but after adding the subtitle file the movie won't play at all
If i remove the subtitle file the movie works just fine
Is there anyway that i can solve this issue, i tried everything that i know but nothing worked out
Note that the files i use are working fine on my PC
Thank you in advance :)
Sharbel

Re: Subtitle files and Hisense TV

PostPosted: Mon Feb 01, 2016 8:31 am
by kanoun
Anyone has a solution to the subtitle problem :?: :cry:

Re: Subtitle files and Hisense TV

PostPosted: Mon Feb 01, 2016 8:55 am
by DenyAll
What profile are you using for the TV?
What are your settings on your Delivery, Subtitles tab on Serviio console?

Re: Subtitle files and Hisense TV

PostPosted: Mon Feb 01, 2016 10:19 am
by kanoun
I was using UTF-8 in the subtitle delivery but the movie would never play on TV unless i disable the subtitle

Re: Subtitle files and Hisense TV

PostPosted: Mon Feb 01, 2016 10:20 am
by kanoun
Now i only have the subtitle enable tab checked, that's the only way the video file is playing on TV

Re: Subtitle files and Hisense TV

PostPosted: Mon Feb 01, 2016 1:51 pm
by zip
Probably the TV doesn't support soft subs, so you'll have to enable Hardsubs in the console. That will invoke transcoding.. which looks like the TV has problems with.

Re: Subtitle files and Hisense TV

PostPosted: Mon Feb 01, 2016 9:24 pm
by kanoun
How do i enable the hardsubs?

Re: Subtitle files and Hisense TV

PostPosted: Tue Feb 02, 2016 6:34 pm
by zip
in the console, it's called burned-in subtitles

Re: Subtitle files and Hisense TV

PostPosted: Fri Feb 19, 2016 8:02 pm
by kanoun
I can't get it to work, is there any tutorial?

Re: Subtitle files and Hisense TV

PostPosted: Sat Feb 20, 2016 7:51 pm
by zip