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Pro license

PostPosted: Tue Sep 20, 2016 3:21 pm
by JonnyL
Hi,

I've been a pro user since v1.4 and just recently my hard drive burnt out. I have replaced etc and re-installed but have no record of my serviio license.

I was just wondering if there would be a way of tracing this and reinstating. I'm currently on the 14 day trial period.

Many thanks for your help.

Regards,
Jon

Re: Pro license

PostPosted: Tue Sep 20, 2016 6:47 pm
by zip
send email to sales[at]serviio[dot]org

Re: Pro license

PostPosted: Thu Sep 29, 2016 6:00 pm
by JonnyL
Thanks very much for your help. I now have the lic file and have uploaded.

I do have a further problem I hope you can help me with.

Since reinstalling serviio, there is no content found in the online section. I stream live streams through acestream which has been working fine for some time now. I did previously have this issue when updating to 1.5.2 but somehow it resolved itself, (maybe an update I'm not sure).

Streaming to samsung tv UE43J5500 - profile set to samsung tv J series.

Ace player stream output forwarding content to http://localhost:8902/tv.asf which is added in the source url in serviio and when I check the stream it shows valid and currently available.

Nothing has changed from the previous set up except for updating to v1.7

Any help very much appreciated.

Re: Pro license

PostPosted: Thu Sep 29, 2016 7:59 pm
by zip
can you post detailed log of starting and browsing to the folder?

Re: Pro license

PostPosted: Sun Oct 16, 2016 3:21 pm
by JonnyL
Hi,

sorry for the delay.

I'm trying to post what you need but I'm struggling to find it.

I've been trying again today to view the online source on my tv and nothing is showing in the online folder. All that is showing on the log for this session is:

2016-10-16 15:21:52,018 INFO [DiscoveryManager] System wake up detected, restarting UPnP services for network re-discovery
2016-10-16 15:21:52,028 INFO [DiscoveryAdvertisementNotifier] Leaving DiscoveryAdvertisementNotifier
2016-10-16 15:21:52,028 INFO [DiscoverySSDPMessageListener] Leaving DiscoverySSDPMessageListener
2016-10-16 15:21:52,028 INFO [EventDispatcher] Leaving EventDispatcher
2016-10-16 15:21:52,028 INFO [EventSubscriptionExpirationChecker] Leaving EventSubscriptionExpirationChecker, removing all event subscriptions
2016-10-16 15:21:52,064 INFO [Device] Updated bound IP address of Device with UUID: d527e9e3-bde1-300c-8dab-d8ebc157c4d5, bound address: 192.168.0.20
2016-10-16 15:21:52,065 INFO [EventSubscriptionExpirationChecker] Starting EventSubscriptionExpirationChecker
2016-10-16 15:21:52,065 INFO [EventDispatcher] Starting EventDispatcher
2016-10-16 15:21:52,065 INFO [DiscoveryAdvertisementNotifier] Starting DiscoveryAdvertisementNotifier
2016-10-16 15:21:52,082 INFO [DiscoverySSDPMessageListener] Starting DiscoverySSDPMessageListener using interface eth4 (Intel(R) 82579V Gigabit Network Connection) and address 192.168.0.20, timeout = 0

I'm not sure if I'm looking in the wrong place or if this is any use. Please could you direct me to where I get the info you need if this isn't it.

Thank you for your help.

Re: Pro license

PostPosted: Sun Oct 16, 2016 3:44 pm
by JonnyL
PS.

I've been looking through the forums for help and other people seem to have experienced the same issue but I cant see a solution.

Eg viewtopic.php?f=10&t=19271

Thanks