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[Solved] No email for my licence

PostPosted: Fri Oct 14, 2016 8:00 pm
by dominotes
Hello,

I did buy a licence this afternoon here : http://serviio.org/buy-pro and I did not receive any confirmation email, 4 hrs later.
I made a screenshot, saying (into french "Nous vous remercions de votre commande...
SER161XXX-42XX-20XXX with a fsxxx.com reference ( I've replaced some figures by some x for safety reasons). The page ends with an information saying the email should be received within half an hour.
I'm pretty sure I did not made any mistake with my email address ( the same I use on this forum)

Could you please check. Thanks in advance.

Edit : nothing in my spam folder...

Re: No email for my licence

PostPosted: Sat Oct 15, 2016 4:29 pm
by dominotes
One day later :
No email, no licence.
But it's the week end now. I probably have to wait till Monday.

Re: No email for my licence

PostPosted: Sun Oct 16, 2016 12:21 am
by DenyAll
send email to sales[at]serviio[dot]org

Re: No email for my licence

PostPosted: Sun Oct 16, 2016 7:29 am
by dominotes
Thank you for your answer. I've just send the email.

Re: No email for my licence

PostPosted: Mon Oct 17, 2016 12:17 pm
by dominotes
Problem solved today.
Thanks.