Serviio

Posted: **Sat Feb 25, 2017 7:05 pm**

Hi!

I had to reinstall Windows, and I installed Serviio. Previously it worked fine, but now with every profile it got this (i tried with every video file type and got the same error. everything works great with audio files and pictures):

2017-02-25 19:58:13,186 INFO [LibraryUpdatesCheckerThread] Started looking for updates to currently shared files
2017-02-25 19:58:13,186 INFO [LibraryAdditionsCheckerThread] Started looking for newly added files
2017-02-25 19:58:15,312 WARN [LibraryManager] Skipping processing metadata for an unsupported file (D:\Torrent\TV\Billions.S02E02.720p.HDTV.x264-BATV.mkv). Message: Unknown video file type.
2017-02-25 19:58:17,356 WARN [LibraryManager] Skipping processing metadata for an unsupported file (D:\Torrent\TV\Film\BaKeR-kek.valentin.bdrip.x264.mkv). Message: Unknown video file type.
2017-02-25 19:58:19,403 WARN [LibraryManager] Skipping processing metadata for an unsupported file (D:\Torrent\TV\Lethal.Weapon.S01E16.720p.HDTV.X264-DIMENSION.mkv). Message: Unknown video file type.
2017-02-25 19:58:21,522 WARN [LibraryManager] Skipping processing metadata for an unsupported file (D:\Torrent\TV\MacGyver.2016.S01E17.720p.HDTV.X264-DIMENSION.mkv). Message: Unknown video file type.
2017-02-25 19:58:23,547 WARN [LibraryManager] Skipping processing metadata for an unsupported file (D:\Torrent\TV\Modern.Family.S08E14.INTERNAL.720p.HDTV.x264-KILLERS.mkv). Message: Unknown video file type.

FFmpeg code for one video:

Code:: ffmpeg version 3.0.2 Copyright (c) 2000-2016 the FFmpeg developers built with gcc 4.9.3 (GCC) configuration: --enable-static --disable-shared --disable-ffplay --disable-ffserver --enable-memalign-hack --enable-libmp3lame --enable-libass --enable-librtmp --enable-fontconfig --enable-libfreetype --enable-zlib --enable-libx264 --enable-libspeex --extra-libs='-lrtmp -lpolarssl -lws2_32 -lwinmm -lexpat -lfreetype -lfribidi -lz' --arch=x86 --enable-runtime-cpudetect --enable-pthreads --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-gpl --pkg-config=pkg-config --bindir='/jenkins/workspace/FFmpeg - Win32/target' libavutil 55. 17.103 / 55. 17.103 libavcodec 57. 24.102 / 57. 24.102 libavformat 57. 25.100 / 57. 25.100 libavdevice 57. 0.101 / 57. 0.101 libavfilter 6. 31.100 / 6. 31.100 libswscale 4. 0.100 / 4. 0.100 libswresample 2. 0.101 / 2. 0.101 libpostproc 54. 0.100 / 54. 0.100 Input #0, matroska,webm, from 'D:\Torrent\TV\Billions.S02E02.720p.HDTV.x264-BATV.mkv': Metadata: encoder : libebml v1.3.0 + libmatroska v1.4.1 creation_time : 2017-02-22 05:14:28 Duration: 00:57:07.94, start: 0.000000, bitrate: 2308 kb/s Stream #0:0: Video: h264 (High), yuv420p(tv, bt709/unknown/unknown), 1280x720, SAR 1:1 DAR 16:9, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default) Stream #0:1: Audio: ac3, 48000 Hz, 5.1(side), fltp, 384 kb/s (default) At least one output file must be specified

Serviio service log in as local user (only one user account in Windows, and it's an adminstrator account)
Please, somebody help what to do.
I use Windows 10, and have an LG TV.

I think the problem is something with Windows, because before the reinstall, everything worked perfectly.

Thanks.
Best regards,
Adam

Posted: **Sat Feb 25, 2017 9:52 pm**

The only time I've encountered this message was working on a profile to transcode into applehttp (HLS). The LG profile doesn't do that.

Looking at the LG profile I see that it does virtually nothing. I'm not familiar with LG products, so I can't say what they do or do not support. Based on a post that is over 5 years old, it seems that LG does not support on-the-fly transcoding. My son-in-law has an LG TV, and I have Serviio running on their home network as well. I just checked their console and they are using the LG profile. I know that everything they have plays fine. Their media files are almost all MKV/MP4 containers with H.264 or MPEG2 video and ac3 audio.

Since the LG profile does so little, try just using the Generic profile and see how things work.

Posted: **Sun Feb 26, 2017 12:13 am**

atc98092 wrote:The only time I've encountered this message was working on a profile to transcode into applehttp (HLS). The LG profile doesn't do that.

Looking at the LG profile I see that it does virtually nothing. I'm not familiar with LG products, so I can't say what they do or do not support. Based on a post that is over 5 years old, it seems that LG does not support on-the-fly transcoding. My son-in-law has an LG TV, and I have Serviio running on their home network as well. I just checked their console and they are using the LG profile. I know that everything they have plays fine. Their media files are almost all MKV/MP4 containers with H.264 or MPEG2 video and ac3 audio.

Since the LG profile does so little, try just using the Generic profile and see how things work.

Hi!
Thanks, but I almost convinced, that the problem isn't with profiles. With the same TV, same Serviio, it worked properly until I reinstall the windows. The TV could play MKV files without any problem.

Any windows settings that could cause that?

Posted: **Sun Feb 26, 2017 2:23 am**

I can't think of any particular Windows setting. What version of Windows?

Another thing to try is to completely uninstall Serviio, reboot, ensure there's no leftover folders in the Program Files folder, then reinstall. I've heard of an install on rare occasions doesn't quite work correctly.

Posted: **Sun Feb 26, 2017 10:31 am**

atc98092 wrote:I can't think of any particular Windows setting. What version of Windows?

Another thing to try is to completely uninstall Serviio, reboot, ensure there's no leftover folders in the Program Files folder, then reinstall. I've heard of an install on rare occasions doesn't quite work correctly.

The strange thing is, that Serviio works flawlessly with pictures and audio files.
That's why I thought it's a Windows related problem, not Serviio.

I tried 3 different Serviio version, and this is my 4th time I installed Serviio.
I have Windows 10 Pro.

Posted: **Sun Feb 26, 2017 10:54 am**

Arthuro_Adam wrote:
atc98092 wrote:I can't think of any particular Windows setting. What version of Windows?

Another thing to try is to completely uninstall Serviio, reboot, ensure there's no leftover folders in the Program Files folder, then reinstall. I've heard of an install on rare occasions doesn't quite work correctly.

The strange thing is, that Serviio works flawlessly with pictures and audio files.
That's why I thought it's a Windows related problem, not Serviio.

I tried 3 different Serviio version, and this is my 4th time I installed Serviio.
I have Windows 10 Pro.

I reinstallad Serviio and Java also, and add the folder to the library before turn on my TV, so at the status, there weren't any clients.
The error is the same.

Posted: **Sun Feb 26, 2017 1:39 pm**

Are you downloading to this folder? Maybe the file is not finished saving when Serviio first sees it.

Posted: **Sun Feb 26, 2017 3:28 pm**

zip wrote:Are you downloading to this folder? Maybe the file is not finished saving when Serviio first sees it.

Hi!

No, I always copy the downloaded files. I 'll make a Windows reinstall again.

Posted: **Tue Feb 28, 2017 7:34 pm**

Arthuro_Adam wrote:
zip wrote:Are you downloading to this folder? Maybe the file is not finished saving when Serviio first sees it.

Hi!

No, I always copy the downloaded files. I 'll make a Windows reinstall again.

I made the reinstall, and without any installing instead of Serviio. It works. Now, two days later, it's the same error.

Posted: **Tue Feb 28, 2017 9:39 pm**

Arthuro_Adam wrote:
Arthuro_Adam wrote:
zip wrote:Are you downloading to this folder? Maybe the file is not finished saving when Serviio first sees it.

Hi!

No, I always copy the downloaded files. I 'll make a Windows reinstall again.

I made the reinstall, and without any installing instead of Serviio. It works. Now, two days later, it's the same error.

I solved the problem. Comodo Firewall put ffmpeg to Sandbox.

Posted: **Wed Mar 01, 2017 2:24 pm**

That would do it. Good job troubleshooting!

Serviio

Files don't appear on TV - unknown video file type

Files don't appear on TV - unknown video file type

Re: Files don't appear on TV - unknown video file type

Re: Files don't appear on TV - unknown video file type

Re: Files don't appear on TV - unknown video file type

Re: Files don't appear on TV - unknown video file type

Re: Files don't appear on TV - unknown video file type

Re: Files don't appear on TV - unknown video file type

Re: Files don't appear on TV - unknown video file type

Re: Files don't appear on TV - unknown video file type

Re: Files don't appear on TV - unknown video file type

Re: Files don't appear on TV - unknown video file type