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[SOLVED]1.9 Not seeing movies that 1.8 did

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railfrog

Streaming enthusiast

Posts: 31

Joined: Tue Jul 17, 2012 4:35 pm

Post Sun Jul 30, 2017 2:54 pm

[SOLVED]1.9 Not seeing movies that 1.8 did

Just upgraded to 1.9

There are now 11 movies which I could see on my device in the previous version which have now "disappeared".

I think it might have something to do with the "user rating" button on the "video presentation" tab.
I disabled it in the new version and now I can't see certain movies.
Last edited by railfrog on Wed Aug 02, 2017 6:32 am, edited 1 time in total.
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DenyAll

DLNA master

Posts: 2257

Joined: Fri Mar 08, 2013 11:16 pm

Location: Adelaide, Australia

Post Tue Aug 01, 2017 1:02 pm

Re: 1.9 Not seeing movies that 1.8 did

railfrog wrote:I think it might have something to do with the "user rating" button on the "video presentation" tab.
I disabled it in the new version and now I can't see certain movies.
Nah, that only stops the category from being displayed. Set it back and the category should be re-displayed.

Suspect the profile has changed (had you customised it previously) and some file are not being transcoded which need to be. Look at the 11 files using MediaInfo - is there a common video format or audio format across the files?
DenyAll
Panasonic Viera FX800A | Panasonic Viera CS610A | Sony PS4 | Sony PS3 | Panasonic DMP-BD79 | Yamaha RX-V500D | iPad | Windows 10 | Serviio 1.10.1 Pro
WinHelper | MediaInfo

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Please do not PM me for support as any solution cannot be shared with others.
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railfrog

Streaming enthusiast

Posts: 31

Joined: Tue Jul 17, 2012 4:35 pm

Post Tue Aug 01, 2017 6:04 pm

Re: 1.9 Not seeing movies that 1.8 did

Hi and thanks for the reply.

Cannot see a common link for the files.
Can't remember if I did customise one of the profiles.

Would it have backed up anywhere when I upgraded?
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DIXXX

Serviio newbie

Posts: 6

Joined: Fri Apr 21, 2017 10:57 am

Post Tue Aug 01, 2017 9:06 pm

Re: 1.9 Not seeing movies that 1.8 did

I had the same problem, after long tries - solution:
1. Delete all folders from the chosen for video.
2. RENAME folders on computer (keep the videos).
3. Set NEW folders in Serviio.
I do not know why and how, - it worked for me!
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railfrog

Streaming enthusiast

Posts: 31

Joined: Tue Jul 17, 2012 4:35 pm

Post Tue Aug 01, 2017 10:39 pm

Re: 1.9 Not seeing movies that 1.8 did

Nice one DIXXX

All my movies are just files, no folders, so a rename of each and it worked.

Is this a bug on the new version?
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DenyAll

DLNA master

Posts: 2257

Joined: Fri Mar 08, 2013 11:16 pm

Location: Adelaide, Australia

Post Tue Aug 01, 2017 10:48 pm

Re: 1.9 Not seeing movies that 1.8 did

Did either of you try doing a Force Refresh to see it the worked?
DenyAll
Panasonic Viera FX800A | Panasonic Viera CS610A | Sony PS4 | Sony PS3 | Panasonic DMP-BD79 | Yamaha RX-V500D | iPad | Windows 10 | Serviio 1.10.1 Pro
WinHelper | MediaInfo

Beta Tester, Moderator
Please do not PM me for support as any solution cannot be shared with others.
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railfrog

Streaming enthusiast

Posts: 31

Joined: Tue Jul 17, 2012 4:35 pm

Post Tue Aug 01, 2017 11:06 pm

Re: 1.9 Not seeing movies that 1.8 did

DenyAll wrote:Did either of you try doing a Force Refresh to see it the worked?



Many a time
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cara

Serviio newbie

Posts: 8

Joined: Mon Jun 27, 2022 4:48 am

Post Thu Feb 02, 2023 6:57 am

Re: 1.9 Not seeing movies that 1.8 did

DIXXX wrote:I had the same problem, after long tries - solution:
1. Delete all folders from the chosen for video. among us
2. RENAME folders on computer (keep the videos).
3. Set NEW folders in Serviio.
I do not know why and how, - it worked for me!

I followed you and it worked for me, thanks.

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