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Automatic update issues - log file anomaly ?

PostPosted: Sat Feb 23, 2019 4:19 am
by STORMTIGERS
Hi Guys
Trying to narrow down why automatic update is not working properly as It seems to take forever for the refresh to occur when new files are copied to the server.

In my log there is line after line of errors during the update where Serviio cannot find a .TIP file ! (see below cut and paste) .

2019-02-21 09:53:46,379 WARN [SearchIndexCommitter] Could not commit search index: C:\Program Files\Serviio\library\search\_3pl_Lucene41_0.tip (The system cannot find the file specified)
2019-02-21 09:54:16,395 WARN [SearchIndexCommitter] Could not commit search index: C:\Program Files\Serviio\library\search\_3pl_Lucene41_0.tip (The system cannot find the file specified)
2019-02-21 09:54:46,410 WARN [SearchIndexCommitter] Could not commit search index: C:\Program Files\Serviio\library\search\_3pl_Lucene41_0.tip (The system cannot find the file specified)
yada yada yada.....


This goes on for some time before it finally does some files then errors saying it can't find the mext pne followed by some java codes.
On searching the appropriate director the file C:\Program Files\Serviio\library\search\_3pl_Lucene41_0.TIM exists but no TIP file.

My library is on an external drive box connected via USB 3 rather than ethernet and I am running a no-sleep batch file to write a little text file to the external drives to keep them awake
But it would appear that somewhere along the line a naming convention has changed possibly and I may have a remnant from a previous version ?

Has anyone else encountered this as a problem ? I am currently uninstalling and reinstalling the latest version. Hopefully this will fix the problem.

Will keep you apprised when it finishes indexing 14,600 video files (lo I know I know I am hooked on old TV shows)

Cheers

Re: Automatic update issues - log file anomaly ?

PostPosted: Sat Feb 23, 2019 6:15 pm
by zip
reinstall should fix it

Re: Automatic update issues - log file anomaly ?

PostPosted: Tue Feb 26, 2019 4:32 am
by STORMTIGERS
zip wrote:reinstall should fix it



It appears to have done the trick no further messages.

Couple quick followup questions (or hope they are quick).

UPDATE HOW OFTEN SET WHERE
Where is the paramater set for updating ? The database doesn't seem to update that often when we add new video files (compared to twonky).
We have auto update ticked but sometimes I have to go and force refresh using the button from console.
That's a bit of a nuisance when I am away overseas and my wife adds files but I can't see them through media browser.

LOGFILE
I am still enountering a few errors processing files and wonder whether it is stopping the update process because of them ?

MEDIA BROWSER
When overseas I have a lag on audio of a second or so. Can't seem to find any information on properties to make an adjustment or whether something is not set as I am using these out of the box.

Please be aware I am not java conversant as such BUT can edit a file and change a parameter if one needs to be done.

Thanks in advance

Re: Automatic update issues - log file anomaly ?

PostPosted: Tue Feb 26, 2019 1:30 pm
by atc98092
STORMTIGERS wrote:
zip wrote:reinstall should fix it



It appears to have done the trick no further messages.

Couple quick followup questions (or hope they are quick).

UPDATE HOW OFTEN SET WHERE
Where is the paramater set for updating ? The database doesn't seem to update that often when we add new video files (compared to twonky).
We have auto update ticked but sometimes I have to go and force refresh using the button from console.
That's a bit of a nuisance when I am away overseas and my wife adds files but I can't see them through media browser.



By default Serviio monitors the library locations for updates using the operating system's function to detect any changes. As you've noticed, it doesn't always work correctly. If you edit your Library share in the console (on the Shared Folders page), you will see a check box for using the Poller function. This way Serviio will check the folder itself. I don't know what the poller timeframe is, but it's usually often enough to find new files fairly quickly.

Re: Automatic update issues - log file anomaly ?

PostPosted: Wed Feb 27, 2019 4:45 am
by STORMTIGERS
atc98092 wrote:
STORMTIGERS wrote:
zip wrote:reinstall should fix it



It appears to have done the trick no further messages.

Couple quick followup questions (or hope they are quick).

UPDATE HOW OFTEN SET WHERE
Where is the paramater set for updating ? The database doesn't seem to update that often when we add new video files (compared to twonky).
We have auto update ticked but sometimes I have to go and force refresh using the button from console.
That's a bit of a nuisance when I am away overseas and my wife adds files but I can't see them through media browser.



By default Serviio monitors the library locations for updates using the operating system's function to detect any changes. As you've noticed, it doesn't always work correctly. If you edit your Library share in the console (on the Shared Folders page), you will see a check box for using the Poller function. This way Serviio will check the folder itself. I don't know what the poller timeframe is, but it's usually often enough to find new files fairly quickly.



Cheers Dan have done that hopefully that may make updating a bit more frequent.

I discovered the remote console login and have that working so maybe IU can force updates if necessary.

Which only leaves question of audio sync from remote. Media Browser seems to be a second or so behind ? Any clues ?

Re: Automatic update issues - log file anomaly ?

PostPosted: Wed Feb 27, 2019 1:19 pm
by atc98092
STORMTIGERS wrote:
Which only leaves question of audio sync from remote. Media Browser seems to be a second or so behind ? Any clues ?


I have no idea on that one. Zip will have to chime in here for that issue.