Alexa skill not functioning
Hi
I recently purchased Serviio Pro as the trial does not work with Alexa Serviio skill.
Unfortunately it is barely working.
I'm able to have Alexa (on echo dot 3rd gen) play Rock Music on Echo, so the connectivity is there.
But, if I mention another device, she keeps repeating: "which device would you like to play it on? "
I think she recognizes the device as an active device under Serviio's status, because as soon as I mention e.g. xbox (which I dont have) , she states that that type of device is not known as a device to Alexa or under Serviio.
I have a Denon AVR receiver, which is listed green, as an active device, and I gave it a friendly name "speaker" to makeit as simple as possible for Alexa in terms of pronounciation.
If I rename the Denon to "xbox"as friendly name, it keeps stating "which device would you like to play it on?" i.s.o. saying it is an unknown device , so I'm pretty sure the pronounciation is right and not the problem.
I have no clue why she does not play it on a device which is listed green under connected devices.
A second issue is Alexa abel to search the library. Giving a general command as "play Rock music" makes it select a random song in that genre, but as soon as I name a specific Artist or song, it states "I'm sorry but I'm having trouble accessing your serviio skill"
Any suggestions on how I can troubleshoot these two issues?
below a part of the logfile when I ask it to play a genre, I truncated the last part of the identifier as I don't know if that is a unique key for my installation:
2019-04-08 17:12:22,927 INFO [PlaybackEventsManager] Playback of media item 2743 (Spaceman [06 - Spaceman.flac]) has started at 0% on Identifier=amzn1.ask.device.<truncated>, Profile=Alexa, Name=Amazon Echo
2019-04-08 17:12:26,965 INFO [PlaybackEventsManager] Playback of media item 2743 (Spaceman [06 - Spaceman.flac]) has stopped at 1% on Identifier=amzn1.ask.device.<truncated>, Profile=Alexa, Name=Amazon Echo
2019-04-08 17:12:26,965 INFO [PlaybackEventsManager] Playback of media item 2745 (Calling All The People [08 - Calling All The People.flac]) has started at 0% on Identifier=amzn1.ask.device.<truncated>, Profile=Alexa, Name=Amazon Echo
2019-04-08 17:15:45,751 INFO [PlaybackEventsManager] Playback of media item 2745 (Calling All The People [08 - Calling All The People.flac]) has stopped at 100% on Identifier=amzn1.ask.device.<truncated>, Profile=Alexa, Name=Amazon Echo
2019-04-08 22:10:26,728 INFO [UpdateChecker] Checking if a new version is available
I recently purchased Serviio Pro as the trial does not work with Alexa Serviio skill.
Unfortunately it is barely working.
I'm able to have Alexa (on echo dot 3rd gen) play Rock Music on Echo, so the connectivity is there.
But, if I mention another device, she keeps repeating: "which device would you like to play it on? "
I think she recognizes the device as an active device under Serviio's status, because as soon as I mention e.g. xbox (which I dont have) , she states that that type of device is not known as a device to Alexa or under Serviio.
I have a Denon AVR receiver, which is listed green, as an active device, and I gave it a friendly name "speaker" to makeit as simple as possible for Alexa in terms of pronounciation.
If I rename the Denon to "xbox"as friendly name, it keeps stating "which device would you like to play it on?" i.s.o. saying it is an unknown device , so I'm pretty sure the pronounciation is right and not the problem.
I have no clue why she does not play it on a device which is listed green under connected devices.
A second issue is Alexa abel to search the library. Giving a general command as "play Rock music" makes it select a random song in that genre, but as soon as I name a specific Artist or song, it states "I'm sorry but I'm having trouble accessing your serviio skill"
Any suggestions on how I can troubleshoot these two issues?
below a part of the logfile when I ask it to play a genre, I truncated the last part of the identifier as I don't know if that is a unique key for my installation:
2019-04-08 17:12:22,927 INFO [PlaybackEventsManager] Playback of media item 2743 (Spaceman [06 - Spaceman.flac]) has started at 0% on Identifier=amzn1.ask.device.<truncated>, Profile=Alexa, Name=Amazon Echo
2019-04-08 17:12:26,965 INFO [PlaybackEventsManager] Playback of media item 2743 (Spaceman [06 - Spaceman.flac]) has stopped at 1% on Identifier=amzn1.ask.device.<truncated>, Profile=Alexa, Name=Amazon Echo
2019-04-08 17:12:26,965 INFO [PlaybackEventsManager] Playback of media item 2745 (Calling All The People [08 - Calling All The People.flac]) has started at 0% on Identifier=amzn1.ask.device.<truncated>, Profile=Alexa, Name=Amazon Echo
2019-04-08 17:15:45,751 INFO [PlaybackEventsManager] Playback of media item 2745 (Calling All The People [08 - Calling All The People.flac]) has stopped at 100% on Identifier=amzn1.ask.device.<truncated>, Profile=Alexa, Name=Amazon Echo
2019-04-08 22:10:26,728 INFO [UpdateChecker] Checking if a new version is available