SERVIIO not refreshing

There are many threads in this forum addressing this. Serviio not refreshing.
During the last several months, I have done my best to follow the suggestions.
these include:
1. switch to polling
2. uncheck auto refresh and do manual refresh.
3. go detail logging and inspect last entries to see if pgm is getting stuck
4. building a new folder and moving some known good media into it and adding that folder to the shared media list.
a. Serviio picked up the folder but the folder was empty.

I am using 1.10.1 Pro. I have a windows 7 Pro PC. I has always worked well. I thing it started messing up prior to going to 1.10.
Any help would be appreciated.
It would be nice to be able to right click a media file and force Serviio to look at it.

Thank You
Jerry C

I noticed this in my log when i tried to force refresh.

2019-04-20 20:30:24,934 INFO [LocalLibraryManager] Starting manual library scan
2019-04-20 20:30:24,936 INFO [LibraryOneTimeScanner] Interrupting library scan

Might this have something to do with the problem?

Jerry C

Found this in the debug log
Does anyone know what this means? This movie use to work in Serviio.

<<Just found corruption on my disk drive>> Maybe bad sectors.

2019-04-20 21:31:57,278 DEBUG [MediaFileIndexer] Found file 'G:\Media5\Movies5\Star Wars\Star Wars Episode I - The Phantom Menace (1999)\Star Wars Episode I - The Phantom Menace (1999).mp4', checking if it's already in the Library
2019-04-20 21:31:57,278 DEBUG [MediaItemDAOImpl] Checking if DB already contains media item G:\Media5\Movies5\Star Wars\Star Wars Episode I - The Phantom Menace (1999)\Star Wars Episode I - The Phantom Menace (1999).mp4
2019-04-20 21:31:57,278 DEBUG [MediaItemDAOImpl] Looking up a media item for file path: G:\Media5\Movies5\Star Wars\Star Wars Episode I - The Phantom Menace (1999)\Star Wars Episode I - The Phantom Menace (1999).mp4, ignore case: true
2019-04-20 21:31:57,279 DEBUG [MediaItemDAOImpl] Media item G:\Media5\Movies5\Star Wars\Star Wars Episode I - The Phantom Menace (1999)\Star Wars Episode I - The Phantom Menace (1999).mp4 doesn't exist in DB yet
2019-04-20 21:31:57,279 DEBUG [MediaFileIndexer] File not in Library, will add it
2019-04-20 21:31:57,279 DEBUG [LibraryHelper] Checking if the file is complete using file lock
2019-04-20 21:31:57,280 DEBUG [VideoExtractionStrategy] Extracting metadata of video file: G:\Media5\Movies5\Star Wars\Star Wars Episode I - The Phantom Menace (1999)\Star Wars Episode I - The Phantom Menace (1999).mp4
2019-04-20 21:31:57,280 DEBUG [FFMPEGWrapper] Invoking FFMPEG to retrieve media information for file: G:\Media5\Movies5\Star Wars\Star Wars Episode I - The Phantom Menace (1999)\Star Wars Episode I - The Phantom Menace (1999).mp4
2019-04-20 21:31:57,280 DEBUG [ProcessExecutor] Starting C:\Program Files\Serviio\bin\\..\lib\ffmpeg.exe -i G:\Media5\Movies5\Star Wars\Star Wars Episode I - The Phantom Menace (1999)\Star Wars Episode I - The Phantom Menace (1999).mp4
2019-04-20 21:31:57,395 DEBUG [LibraryOneTimeScanner] Looking for files to share in folder: G:\Media4\Music4\70s\Billboard Top 100 1970-1979\Billboard 1977 Top 100
2019-04-20 21:31:57,478 WARN [MetadataExtractionCoordinator] Skipping processing metadata for an unsupported file (G:\Media5\Movies5\Star Wars\Star Wars Episode I - The Phantom Menace (1999)\Star Wars Episode I - The Phantom Menace (1999).mp4). Message: Unknown video file type.
2019-04-20 21:31:57,478 DEBUG [PendingFilesCache] Adding file 'G:\Media5\Movies5\Star Wars\Star Wars Episode I - The Phantom Menace (1999)\Star Wars Episode I - The Phantom Menace (1999).mp4' for the pending files cache

[atc98092]

I believe I've seen an error like that when I media in a container and codecs didn't match any profile. Depending on the audio and video codec you have in that MP4 container, it's possible that it doesn't work with any Serviio profile.

Since you mentioned disc corruption, it's also possible that the files themselves are bad. I had some files that looked fine, showed the correct size, but when examined with ffmpeg or MediaInfo, they were empty.

Hi
Just wanted to say that my disk drive had damage. I fixed the damage and coppied from a backup the files and it worked. (Both playing video and serviio refreshing)

Thank you