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Files play fine, then later get unsupported file message

Posted:
Mon Feb 03, 2020 8:31 am
by PennyMc
I am streaming files, mainly mkv, from a PC hard drive to a WD TV Live wireless. Files usually play fine but lately a file that works fine one day wont play the next and I get the file type error, and at that point every file gives me that error.. I then have to reboot my PC and the WD box for things to work again.
I have used the WD for 10 years with a wired connection and almost never got this error. It is only since switching to serviio and wireless.
autoclickerany thoughts?
Re: Files play fine, then later get unsupported file message

Posted:
Mon Feb 03, 2020 12:18 pm
by freaknik
What OS? In windows it helps a lot with wireless shares to have serviio run as local account. It's a setting in services, double click serviio and its the log on tab at the top. Maybe wireless is too slow for a fileshare, I have not had good luck with it.
Re: Files play fine, then later get unsupported file message

Posted:
Mon Feb 03, 2020 3:12 pm
by atc98092
Nah, he's using a local HD, not a network share.
I think your problem may just be the WDTV. As you've said you've used it for 10 years. That's a very long time in the electronics world. But I have seen the same thing happen with Roku players or my Samsung TV when the video has DTS audio. It's possible you added a new file that has an audio or video codec the WDTV can't play. But since it's something that has played before, you may have reached the end of the line with the WDTV player. For a replacement, there's quite a number of players under $100, such as a Roku or Fire TV player. The best in my opinion is the Nvidia Shield, since it can play anything without transcoding. A little more difficult to set up, as you have to install and configure Kodi, but you get support for lossless audio and up to 4K/HDR without a problem.
Re: Files play fine, then later get unsupported file message

Posted:
Mon Feb 03, 2020 9:20 pm
by cmakula
I had a similar issue when I was using Windows, and fixed it before moving over to Linux...
Suggestion number 1:
Go "Change advanced power settings" on the Windows computer, and under "Wireless Adapter Settings" make sure the settings are for maximum performance.
Suggestion number 2:
Go to the Device Manager, Network adapters, and right click on the wireless. Go to properties, and then the Power Management tab. Uncheck "Allow the computer to turn off this device to save power".
Check and see if that fixes it. Did in my case.