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Serviio Misidentifying Videos - Way to Stop Identification

PostPosted: Tue Feb 25, 2020 4:36 pm
by coderoyal
Hi!

Our school has implemented the Serviio product to digitize our library collection for all classrooms.

We have noticed that Serviio is misidentifying some video content we uploaded. I can say that the videos aren't in any movie database as they are educational videos for schools only. Is there a naming convention or way we can tell Serviio not to attempt to identify a movie, so that we can force it to just stick to the filename and video thumbnail?

I know we could add the imdb record for a movie into the title of a movie to force it to identify as that movie, but some videos aren't in IMDB at all.

It's not good to have our Elementary Catalog show titles like "Sex and the City" or some other title for a Nursery Children's video.

I'm aware we can tell Serviio not to use online databases or extract metadata, but many videos in the library are accurately identified so we wouldn't want to turn this feature off.

Re: Serviio Misidentifying Videos - Way to Stop Identificati

PostPosted: Tue Feb 25, 2020 5:33 pm
by atc98092
Yes, on the Serviio console un-select the Internet Metadata download function. Then you'll just see the file name. You might need to flush the database to remove the incorrect metadata. The easiest way to do that is to simply rename the folder containing your media.

Re: Serviio Misidentifying Videos - Way to Stop Identificati

PostPosted: Tue Feb 25, 2020 5:34 pm
by coderoyal
atc98092 wrote:Yes, on the Serviio console un-select the Internet Metadata download function. Then you'll just see the file name. You might need to flush the database to remove the incorrect metadata. The easiest way to do that is to simply rename the folder containing your media.


Hi! No I just meant for a particular set of videos. Many videos are identified correctly, but several are not.

Re: Serviio Misidentifying Videos - Way to Stop Identificati

PostPosted: Tue Feb 25, 2020 5:39 pm
by atc98092
coderoyal wrote:
atc98092 wrote:Yes, on the Serviio console un-select the Internet Metadata download function. Then you'll just see the file name. You might need to flush the database to remove the incorrect metadata. The easiest way to do that is to simply rename the folder containing your media.


Hi! No I just meant for a particular set of videos. Many videos are identified correctly, but several are not.


I'm sorry, I missed that in your first post. But yes, it can still be done. Place your media that should not attempt to gather metadata in a separate folder that is not under the current location. Then add that new folder as a second shared location, but don't select Online Metadata for that location. All the titles will still appear in the correct location by their name, but won't attempt to match the title with metadata. I do this with a bunch of test videos, and it works great.