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Incorrect credentials issue

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juliolok

Serviio newbie

Posts: 3

Joined: Sun Sep 27, 2020 6:22 am

Post Fri Oct 23, 2020 4:53 pm

Incorrect credentials issue

Hi guys. Need your help. Dunno what happed, but since tomorrow I can't login into my account. It always says to me "Incorrect credentials. Try again" when I'm tryingto ling from Chrome or Chromium. But with Mozilla everything's good. Just I don't like Mozilla and I think it's not that cool and smooth like Chromium or Chrome. So what I did trying to solve the problem:
1. Defaulted network settings
2. Restarted router
3. Reinstalled Chrome, Chromium
4. Tried to add new users
5. Reinstalled serviio on ubuntu 20.04 again
6. Reinstalled the server then serviio

Stil nothing changed... Helpe me please guys.
audacity
Last edited by juliolok on Sat Oct 24, 2020 9:38 pm, edited 1 time in total.
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atc98092

User avatar

DLNA master

Posts: 5214

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Fri Oct 23, 2020 9:28 pm

Re: Incorrect credentials issue

I use Chrome without an issue, so it's not likely the browser. Since you use the credentials successfully with Mozilla, the credentials themselves should be good. I guess the next thing to try is to clear all cache items from the browser. It's possible a reinstall didn't clear a bad cookie or something.
Dan

LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 16 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram

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cmakula

Streaming enthusiast

Posts: 30

Joined: Tue Oct 29, 2019 9:04 pm

Location: Chicago, Illinois, USA

Post Tue Oct 27, 2020 8:38 pm

Re: Incorrect credentials issue

Could you please try Chrome in Incognito mode? This will disable any third party plug-ins and cookies. If it works, you know you need to reset Chrome or Chromium.

Also please go to the Chrome/Chromium settings in the "Autofill" settings and then "Passwords", and make sure the password for your Mediabroswer site isn't cached there (I have sometimes seen Chrome overwrite passwords after changes with old ones...)

Also, even though it is probably not the cause, I would disable ufw on the Ubuntu machine if you are behind a router/firewall (using the "sudo ufw disable" command) at least temporarily to take it out of the equation.
:ugeek:
Serviio Server - Dell PowerEdge R420, Dual Xeon E5-2420, 4x120 GB SSD RAID 0, 64 GB RAM (Serviio running from RAMdisk), 4 NICs (aggregated to LAN), 10Gbe to NAS, Ubuntu 22.04.1 Minimal
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