Serviio

Hi all. First time user and poster on the forum.

New install, seems to be working well but the software hasn't found all my files. Simple structure on the server, single 'D:' drive where all my media files live, except I have a junction point D:\Movies - I've got a drive mounted here so I can browse everything via the network and it all logically appears as the D: drive although it is a physically separate drive.

It appears Serviio can't scan the folder. I have installed the latest version of Serviio.

Any ideas? A quick forum search hasn't found anything.
I could additionally assign a drive letter as well as using the mount point as a workaround, but I'd rather not if there is another option.
Server is 2012 R2.

Regards, Sam

Serviio does have problems with Windows Server OS, so that might be part of the issue. However, since it appears to be running, that's one step in the right direction. One thing you could try is to enable Poller mode on that library location. Go into the Serviio console, open the shared library folder for editing, and check the box that says "Use the poller mechanism for monitoring this folder". This bypasses the usual OS folder update flag and simply polls the folder for new/updated files at regular intervals. I don't know what the interval is, but it's not very long.

Tried poller mode last night, left it until this morning and no change to my library overnight.

Interestingly looking at the library location, it can't see the D:\Movies directory or let me select it. Will try and upload a screenshot later to show the problem.

Here's a screenshot of what Serviio sees, what Explorer sees and how it appears at the command prompt.

The Movies folder doesn't show up in Serviio.

No, Serviio will not recognize virtual folders, unfortunately. I believe it will work under Linux, but not Windows. You have to link the library to an actual drive on the machine, or a network shared resource.

You need to be using folder junctions (mklink /j Link Target). It looks like you are just using a symbolic link.