atc98092 wrote:Could please be more specific about the problem you're having? There were a few changes made starting with version 2, and perhaps there's a setting we can assist with.
Thank you for coming back to me Dan, that's greatly appreciated. I am not a techie person so all I know is about 3 years ago my friend said to get Seviio and install it on my main PC where I host all my media and it will come up when you press the AV sign on your TV remote.
Boom, he was right, just like magic your Serviio logo came up and click on it and all my media is there sorted into movies and TV shows - very happy.
Any no changes have been made on anything in my apartment since them but about 4 weeks ago Serviio just disappeared off my main TV in the lounge, I tried every trick I know as this has happened before - switching things off then on etc but nothing worked.
Then about a week ago it disappeared from my TV in the bedroom - this has never happened that has always been stable and worked fine.
So I thought I would buy the full product as maybe that was the problem, as a company you have surely grown a lot and now its time to spend with you and get the full version so it all works again but nothing. I can get it all to work fine on my desktop which is in the top 20% of high-end desktops, running 8 screens, two high-end graphics cards etc.
That's the story, I am not able to give you much more than that. Sorry it's not much help and I do have a tech friend but he lives miles away but would log for me and check my settings if required.
As such if I am not able to get it working there is not much point in paying for it of course.
I would appreciate any help or advice and am more than willing to work with you to help resolve this as I loved the service.
Kindest,
P