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Automatically fetched subtitles only work for a short period

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DrHorseface

Serviio newbie

Posts: 3

Joined: Sun Jun 28, 2020 1:07 pm

Post Wed May 05, 2021 7:53 am

Automatically fetched subtitles only work for a short period

Hello :)

I've had this issue for awhile with Serviio. I'll start a video playing (on my LG B6 OLED), and for the first 10-30 seconds, I can't skip anywhere, and the duration counter doesn't update while it plays the beginning of the video. This isn't the problem, I just mention it because it seems that this short period is the time it takes for Serviio to automatically fetch subtitles, since after this period, I can choose between internal and external subtitles on my TV, and I haven't manually downloaded any external subtitles.

The thing is, the external subtitles work fine for awhile, but after some time — 5 to 30 minutes, I think, depending on the video — the external subtitles will just stop displaying. Sort of like Serviio only downloaded the first part of the subtitles. I can switch to the internal subtitles (embedded ones, that is), if the exist, and continue watching.

Any idea why this is, and how to fix it?
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lupecia

Serviio newbie

Posts: 1

Joined: Thu May 13, 2021 7:18 pm

Post Thu May 13, 2021 7:35 pm

Re: Automatically fetched subtitles only work for a short pe

It is a problem is Serviio with the subtitles
It has happened to me too and I don't know how to solve it, I think it must be a general problem that they should solve

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