FAQ  •  Register  •  Login

Video plays and quits after a short time



Serviio newbie

Posts: 1

Joined: Thu Oct 14, 2021 6:03 pm

Post Thu Oct 14, 2021 6:42 pm

Video plays and quits after a short time

I have been using Serviio for the past couple of years. We are using a Roku TV to watch the videos.
The menu selection from the TV is unchanged works fine. Video is selected and it starts playing.
After a short time the video quits. We can go and start another video it plays and then quits.
This started recently. A week ago every thing was working perfectly as it has for the past two years.
I have not updated or changed any thing prior to the problem. Since then I have tried a newer version
of seriio. I noted that the ffmpeg encoder service is using 100% of two processor cores.
I have not noticed this before. Any suggestions on how to proceed to correct this problem?


User avatar

DLNA master

Posts: 4584

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Thu Oct 14, 2021 9:08 pm

Re: Video plays and quits after a short time

What is the operating system of your Serviio computer? Is it Windows? Microsoft often issues updates that change settings that users might have previously made, or change something that wasn't a problem before. One example might be a sleep function on your network card. Your Serviio log might offer a clue as to why playback was stopped.

The FFMPEG use sounds normal for video transcoding. If you are playing incompatible media on your Roku TV, it must be converted to work. First, have you selected the correct profile in the Serviio console for your TV? There are two Roku TV profiles, one for 4K capable sets and one for non-4k. Serviio does not assign them automatically, instead only using the generic Roku profile, which transcodes far more than necessary for your TV.

LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents

Return to Serviio Support & Help

Who is online

Users browsing this forum: No registered users and 30 guests

Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group.
Designed by ST Software for PTF.