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Purchased Serviio Pro but lost licence

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brucie25

Serviio newbie

Posts: 4

Joined: Fri Jan 03, 2020 8:39 pm

Post Fri Nov 12, 2021 12:04 am

Purchased Serviio Pro but lost licence

Hi,

I upgraded to Serviio Pro about a year ago and still have the email I received when doing so which contained a link to the licence for the pro version. I have had problems with my mac recently and had to reinstall osx only to find I don't have a licence saved for Serviio Pro and the link in the email has expired. Is there anything I can do to get back to the pro version as I have tried sending an email to zip at serviio .org but haven't received a response.

Thank you
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atc98092

User avatar

DLNA master

Posts: 5215

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Fri Nov 12, 2021 1:12 am

Re: Purchased Serviio Pro but lost licence

Try sales(at)serviio.org. Zip might get that one faster.

Just in case you do have the file saved somewhere, the file name is very long, starting with the word Serviio, then a long string of letters and numbers, with .lic as the file extension.
Dan

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brucie25

Serviio newbie

Posts: 4

Joined: Fri Jan 03, 2020 8:39 pm

Post Fri Nov 12, 2021 1:52 pm

Re: Purchased Serviio Pro but lost licence

Thanks for responding, I have emailed both sales and zip @ email addresses and yet to receive a response. Hopefully I'll get it sorted before the trial period of my new installation runs out in a few days.

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